Unistellar Reviews 

I had an error with the startup process, with the Equinox2 freezing during startup. The team not only responded quickly, they sent a shipping label fast so I could ship back, fixed the problem quickly, and were in constant contact during the entire support. The support felt very personable, almost like they were personallly aware of my issue and helping me fix it step by step. Problem was resolved, and I have the Equinox 2 back and am processing new images.

For me it is important that people know that in addition to the UNISTELLAR ESCAPEv2 being EXCEPTIONAL and FANTASTIC as a product, the assistance of the Technical Support operators is also EXCEPTIONAL and FANTASTIC. Great competence, kindness, speed and availability for every request!!!!
The TOP !!!!!!!!!!!

Great little goto scope, turnkey operation, great app, great citizen science programs where your data contributes.
I've got version 1 of the scope, have used it several years now. Support is excellent but a bit slow. Wind can be a killer though, but not often, if they'd tighten the altitude slew gears to prevent wind vibration it'd be near perfect as an outreach scope or just to view the night.

Unistellar not only produces a superior telescope that does everything it promises to do, but their customer support and technical repair team is top-notch. They repaired a telescope that had been damaged at one of our student lab sessions in a very short period of time and did so at a VERY reasonable cost to our Physics and Astronomy department.

As an officer in a popular astronomy club in New Jersey, we try to bringva variety of viewing options during public observing events. The club purchased the 1st gen Unistellar telescope. It rounds out our visual offerings to the public. Galaxies and nebulae look fantastic. Our unit has been very dependable using Android based devices. It has proved its worth time and time again. Looking forward to many more years of making the public enjoy viewing DSO's in amazing detail.

Very good customer service that actually listens to problems and provides solutions that are mindful of having a longterm continuing relationship with customers.

J'ai demandé comment nettoyer le miroir de mon eVscope 1 et j'ai eu immédiatement une réponse avec la marche à suivre détaillée. Mon miroir est maintenant nickel.
Merci à Samy d'unistellar.

I recently ordered and received a equinox2/backpack and had a question for support with an almost immediate response and answer from Samy.

This is my first telescope and like it says on the box "Prepare to be amazed", I was! After waiting two days for the weather I was able to get it out, set it up and begin viewing in no time. Living close to downtown Indianapolis I was amazed at what I could see. Also it was nice sitting back in a chair and controlling it from my phone not having to worry about bumping into the tripod. Also with wearing glasses not having to take them off or contort myself to look into to look into the eyepiece.

Astronome très amateur sur un Celestron 8 Edge HD à monture azimutale, je me suis cantonné avec une grande satisfaction au planétaire et récemment lancé dans la photographie planétaire avec caméra.
J’avais bien compris les limitations physiques de l’evscope qui est conçu pour le ciel profond.
J’ai reçu l’appareil il y a 3 semaines. Emballage parfait. Un trépied très solide.
La mise en marche est très facile. Tout de suite, on a accès aux cibles souhaitées. Plusieurs acquisitions en VA qui ont bluffé mes proches, même s’il me reste des progrès à faire. La Lune en entier est splendide, ce que je ne pouvais avoir, avec l’échantillonnage de la configuration du Celestron.
Cet appareil complète donc heureusement pour le ciel profond le Celestron.
J’ai eu plusieurs échanges avec l’équipe support, pour demander des conseils, en particulier avec Samy que je remercie chaleureusement. Un accueil très bienveillant, réactif et très compétent.
Deux suggestions : disposer d’une documentation regroupée et améliorer la précision du joystick, indispensable selon moi pour la mise au point, en utilisant le masque de Batinov, fort utile et qui est fourni.
Je souhaite à l’équipe de grands succès dans le perfectionnement à venir, pour le plus grand plaisir des utilisateurs.
L.Sportisse

I’ve had an eVscope since the very beginning — 2020. It’s still going strong and has delivered many amazing performances. I live in a semi urban environment and I’ve easily seen the entire Messier catalog. I’ve tracked down small satellites for my professional groups. I’ve used it numerous times at star parties and it’s a big hit. I even caught the JWST on its way to orbit. It’s like a great hunting dog. I highly recommend it. It’s my “on ramp” to the deep universe.

Merci pour le SAV vraiment efficace et rapide
et le suivi des opérations en temps réel

Très bon relationnel et très bonne réactivité

Very good and fast support. At all a good product with a professional support. Thumb up!

I got my eVscope II about 18 months ago. I have been out observing more in that time than my previous 5 years combined. I’m selling most of my other telescopes, as I just don’t use them any more. I love the size and weight, and the fact it all fits into a well padded backpack. Setup and takedown is simple and fast. It’s very easy to use. I got decent pictures the first night out and I’ve gotten better ones as I learned the best ways to use the scope.

I agree with the comment made earlier about the eyepiece and outreach. I can have the image on a big tv screen right next to the scope and everyone is lined up to look through the eyepiece. I gave up trying to explain it was just another screen. That’s what observing the stars is to most folks; looking at them through an eyepiece.

I don’t think the all-in-one EA market will replace traditional observing and astrophotography, but it is the way of the future for many new astronomers.

My eVscope II has put the fun back in stargazing for me! Oh. And I love contributing to the Citizen Science projects! I’ve been listed as a co-author on several papers written by the scientists at SETI/Unistellar, including being published in Nature magazine. It’s a fantastic telescope!

Extraordinaire appareil. Il est bluffant. Facile à installer et opérationnel tout de suite. J’ai un environnement lumineux (ville, lampadaires, pollution lumineuse maximum) et pourtant j’obtiens des images fabuleuses.
Le nouveau mode planète est un grand plus. L’image des planètes est petite mais lisible. Celles de la lune superbes de détails. J’attends le filtre pour le soleil.
L’équipe de support est très réactive et donne les bons conseils pour résoudre les problèmes rencontrés. Ce sont des passionnés qui aident des amateurs.
Bravo. Continuez à nous mettre la tête dans les étoiles.
Xavier BERAUD

Excellent produit (Equinox 2), et le service support commercial est parfait pour un produit acheté directement sur le site Unistellar.

Un télescope extraordinaire, une équipe au top.

Facile d'utilisation.Immersif (j'ai un evscope2)
C'est incroyable comme il arrive à faire des images superbes dans des conditions urbaines.
Depuis mon jardin, malgré les arbres et la lumière des lampadaires, j'ai pu, en un an, voir presque tous les objets célèbres du ciel profond.
Déjà, l'élimination de tout défaut lors du stacking est impressionnante.

Mais le nouveau mode planète que je viens de découvrir m'a carrément bluffé.
On obtient des images pour cette taille de miroir qui m'impressionnent. On voit la tache rouge de jupiter et saturne parait en 3D - on voit les anneaux devant la planète.
Chapeau ! 🏆🏆🏆🏆
Dire que j'étais à 2 doigts d'acheter un autre instrument en complément pour montrer les planètes à mes petits enfants...

Cela rend l'espace si proche qu’il devient réel pour tous, petits et grands, ingénieurs et poètes...

A noter : J'ai eu un petit probléme de moteur bruyant qui a été parfaitement résolu grâce à un SAV réactif, efficace et accueillant.
Prochaine étape : un programme scientifique, cela semble facile d'apporter sa contribution...

My tripod broke and I was sent a replacement in a very short time and I’m
Back to using and enjoying my telescope.

John

I've owned a Unistellar eVscope 1 since 2020, a eVscope 2, and recently the Milwaukee Astronomical Society also purchased a new eVscope 2 for members and outreach at our non-profit observatory which customer support helped us through purchasing as an organization. Our members and the public absolutely love the scope. Personally, as the caretaker for these scopes, user for over 130 scientific observations (thanks for digging up that data too via customer support), and educator on the usage, I want to say that the level support I've received from Anna and team at Unistellar has been above and beyond what I've seen from any telescope company. Their customer service engages with the community via multiple channels, and is always patient with requests for data, specifications questions or unique questions that set a telescope and SETI-affiliated company apart from any other telescope manufacturer. They've been accomodating toward longterm users like me as well, and will support you with parts needs or questions if something arises. As a user of the scope, their community model toward citizen science has been extremely inclusive and is refreshing to engage with members of the company in such a way, as an extension of their customer support which is truly inclusive. But, going back to Anna and the support team, they are incredibly responsive for the volume of questions they get, they understand the product perfectly and know how to get answers if you need it. Well done.

suite à mon achat d'EVISCOPE, j'ai perdu un des composants du trépieds, suite à mon signalement, j'ai eu en quelques jours un remplacement complet du trépieds rapide et gratuit!