Upsie Reviews 1.264

It was easy to purchase and set the warranty up.

What made my experience great with Upsie was that they are always professional and helpful. I had to call customer service because my merchandise did show up in the category box. They helped me resolve this matter very quickly and efficiently. This is my 4th warranty from Upsie and I'm sure I will be back.

I could not be happier with the ease or purchase. Have yet to make a claim, but if its anything like purchasing coverage, this is a hidden gem for those who don't know about Upsie.

Easy to navigate and insure warrantby in place.

It was easy to find the warranty that I needed. The only thing that would have been more helpful is links for information on serial number locations for some electronics. I.e, I have the Oculus VR system. The SN was not intuitively found. Had to google the info. This could be helpful for the items that are most frequently purchased and put under warranty.

Do not purchase anything from this company they will do whatever they can to not pay for a warranty.

Honor your warranties. If you say you will give a warranty on something and the customer calls you on the warranty and then you back out and backpedal and come up with nonsense on why you cannot do the warranty that is why I cannot do business with a corrupt company.

It's a shame that we have to have a recite..... I would otherwise use your service

Warrenties canceled on 2 devices without any notification or reason. Upsie is a scam.

INSANE wait times. Just go to a diff company if you value your time at all. Pathetic.

Edit: your automatic responses don't help. F this company

I don't know why buying insurance has to take so longs. 3 days in, two days of sending my proofs in.. Still nothing. I have to question if making a claim will be even more difficult than buying their policy!

very hard to upload proof of purchase. keept getting message that something went wrong. had to cancel warrenty

So far so good, my only issue so far is I buy a lot online and they don't give you a traditional receipt, Ebay for example because it's receipts of their vendors who use Usernames make it more difficult, but you guys should know this, but I'm having and issues with you guys about proper receipts, my takes is, you guys need to know how receipts are distributed instead of harassing the customer about them, we only give you what we get, you want a date or experience, well don't remember exactly but do have the emails...

It is so simple to get a warranty on your site plus it’s cheaper than all the other warranty services! Thank you

Upsie has decided not to uphold their claims of coverage from their own website, they will hide behind the fine print, but will still falsely advertise right on their site. Upsie falsely claims “Upsie offers coverage on bundled controllers, but additional controllers can be covered a la carte, as well. That’s right, Upsie offers separate, shockingly affordable video game controller extended coverage...Uspie’s controller warranties also protect against accidental damage, including drops and liquid spills.” This is why I choose them, but had both of bundled controllers break and they will not cover either. Poor customer service as well, I asked to speak with the manager to have her explain why they advertise and charge for one thing and then don’t uphold their word. She simply said that I had already misspoke about one remote, so no coverage on the other. Very disappointing company, might look at making a complaint with the BBB. Got my son a Xbox Series X for Christmas, can’t wait to purchase Microsoft Complete coverage instead.

I fell for their marketing and bought several plans through the years. I had to file my first warranty claim. First, forget thinking that this is a 100% in-app experience. After filing a claim” online,” they are supposed to give you a phone call. Power failure and broken controller buttons are both fully covered. No phone call. Finally, after a week, I called them to be immediately informed that their system was down. Finally, after 20 minutes on the phone, the agent stated he would call me back in 10 minutes Five hours later, I got a phone call late at night when I was in bed. At this point, I am frustrated enough to leave a review of my experience. In this day and age, people expect to be able to complete simple steps to file a claim and be screened and have a simple facilitation for a repair. I should have stuck with a significant brand name.

The next day I contacted the company again. They had no idea who I was.

Easy application sign up.

awesome i always return good support and good warranties .