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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The communication.from ( my solicitor) was very poor from the go..one day Josh rang me up asking for update on my side..and ever since he has been.near perfect.does what he says.and says what he does.... Toon meer

Beoordeeld met 5 van de 5 sterren

Kris and all the members of the Upstix team, were excellent. They gave us sound and well-thought through advice and responded to our questions promptly. Overall a really good experience working wit... Toon meer

Beoordeeld met 1 van de 5 sterren

Upstix contacted me via sms, introduced their agent as ‘Sam’, who asked me questions about the house I was selling. At some point I realised I was talking to an AI bot, which was not disclosed to me a... Toon meer

Beoordeeld met 1 van de 5 sterren

Contacted them months ago. Promised a contact within 14 days. No response at all. Got a contact within seconds of posting review. Good conversation. However, they sent a link to my landline not my... Toon meer

Bedrijfsgegevens

  1. Vastgoedinvesteerder
  2. ook in
  3. Eigendomsbeheerder
  4. Investeringsmaatschappij
  5. Makelaardij
  6. Makelaars
  7. Taxateur onroerend goed

Geschreven door het bedrijf

Upstix offers you a new trustworthy way to sell your property, guaranteeing you speed, certainty and simplicity. No more waiting for estate agents, solicitors, buyers and the dreaded chain. Every traditional house sale has at least one hitch, and always takes longer than you hoped. Sell your house to Upstix and free yourself from that uncertainty and stress.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

240 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 26% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,2

Alle reviews

(240)

47 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I just had a valuation from them ..

I just had a valuation from them ... My house is valued at £425,000 to £450,000 they offered me £340,000 £100,000 profit!

Upstixs I've seen what you've done below leaving comments as if you tried to resolve things well you made it very clear on the phone the price you offered so it's only fear for people to know what your company and others like yours are all doing ... Cutting well below the valued price making a fortune of the sweat of others and all of you have no shame it's all about the money right!

So this further response is after the response from Upstixs below.
Surely it is obvious after all you have said a profit of £100'000 cannot, I repeat Cannot be fare to anyone to lose knowing well the expenses you speak of is standard and expected and the resale price would compensate which would be much more than £100,000 in profit ...your business never runs at a loss and the resale would be marketed much higher and would be marketed in such a way that the price you resell it would accommodate any all expenses.
Hope you don't catch anyone else that's keeping you all and the other companies like you in business.

Have a great day!

24 juli 2025
Review zonder uitnodiging
Logo Upstix

Antwoord van Upstix

Thanks for your review. We’re sorry to hear you’re unhappy with your experience, and we’d like to clarify a few important points to ensure others reading this get the full picture.

At Upstix, we are fully transparent about how our service works. We clearly state across our website and advertising that our offers are “up to 85% of market value.” That’s because our service is built for sellers who prioritise speed, certainty, and convenience over achieving full market value — and that trade-off is always made clear from the outset.

In your case, our offer of £340,000 on a property valued at £425,000 represents around 80% of market value — which is within the expected and advertised range for a fast sale.

We also want to address the assumption that we would make £100,000 profit. That is not how the economics of our business work. As with any company we of course have operating costs, including:

- Stamp duty, surveys and legal fees on every purchase
- Holding, maintenance, and resale risks
- Renovation costs if applicable
- Estate agency and marketing fees
- Staff, insurance, and compliance overheads

These costs add up and the resale price is never guaranteed.

While we completely understand that our service isn’t for everyone, we take pride in offering a real alternative for homeowners who need speed and certainty, especially in uncertain or time-sensitive situations.

We wish you the very best with your sale, and if you’d like to talk further, our team is always happy to listen and assist directly.

Best regards,

Upstix

Beoordeeld met 5 van de 5 sterren

I needed to sell my house quick and…

I needed to sell my house quick and with no problems.
Upstixs does exactly that .
I had the most amazing person look after me Kris McClory he listened to what I needed and how fast I needed this sell to move and he delivered . Kris went above and beyond to get the house sold on the the date that he said .
And this actually happened !!!!! House sold no hassle if there was Kris was there to take that pressure off . I will recommend upstix to my friends etc and I will definitely recommend that they ask for Kris .
Thank you 🙏

18 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Upstix review

We have just exchanged contracts on a property sold by Upstix. The transaction has been faultless to date. Upstix have been responsive and helpful to any queries raised, we certainly would not hesitate to buy a property from them in the future. A special mention Alex McDermott who has been our point of contact throughout and he’s been super helpful.

11 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Really poor offer

Really poor offer. My house is currently for sale with an estate agents, listed at offers in excess of £230k.

Did a valuation out of curiosity and came back with £155k, are you joking! Definitely would not recommend selling through them, give an extremely low offer so they can make a high profit leaving you the one that’s lost out on a lot. The lengthy time of selling and few headaches from being in a chain is well worth the extra £75k🤣

23 juni 2025
Review zonder uitnodiging
Logo Upstix

Antwoord van Upstix

Hi there,

Thank you for your feedback — we’re sorry to hear you were disappointed with the initial offer you received.

We want to clarify that the online valuation provided on our website is based solely on available data and comparable property sales. It’s a starting point — not a final offer. Every property is unique, and we always follow up with a conversation to understand the specific features, condition, and context of your home. This ensures we can make the most accurate and competitive offer possible.

In your case, our team has tried to reach out to discuss your property in more detail, including where our offer might land after a full review and subject to a RICS survey. We’d love the opportunity to explain how the process works and ensure you're fully informed.

If you’re still interested in selling or just want to understand the process better, please don’t hesitate to get in touch. We’re here to provide transparency and work with you to find the best solution for your circumstances.

Best regards,
The UPSTIX Team

Beoordeeld met 5 van de 5 sterren

Hassle free process

Right from the start the whole process was quick, simple and professional. Would fully recommend and will use again if selling- just takes out all the hassle of viewings and being in the dreaded chain.

20 juni 2025
Review zonder uitnodiging
Logo Upstix

Antwoord van Upstix

Thank you for the review Emma.

We are happy to see that the UPSTIX service has done exactly what it's built for.

Best Wishes
UPSTIX Team

Beoordeeld met 4 van de 5 sterren

Very disappointed with the service so…

Very disappointed with the service so far. After making initial enquiries a telephone appointment was arranged, confirmed by text several times, including a text an hour before the appointment. No call materialised with Jake. House selling/buying is stressful enough without such poor service adding to it. There was no way of contacting Jake to find out what was going on.
UPDATE: company contacted me by phone and email. Very apologetic, issues due to third party booking company. Dealt with empathetically and professionally. Quite impressed for a Sunday! Now the process begins.

7 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Five stars

Kris was really good and kept me updated throughout the whole process.

6 mei 2025
Review zonder uitnodiging
Logo Upstix

Antwoord van Upstix

Thanks Melanie, we are glad to see you had a smooth experience with UPSTIX.

Beoordeeld met 5 van de 5 sterren

Everything was brilliant from start to…

Everything was brilliant from start to finish, I was dubious about the service having used a similar company previously. however I decided to give it a go with Upstix. sold my property within three weeks to Upstix with no complications and for the original offer with no late changes to the offer (which I was expecting). Highly recommend if considering a cash offer service, I would have liked to sell the property for full market value but the stress relief the quick cash sale relieved was priceless.
Thanks

17 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Honest, efficient, and stuck to their word

I had a great experience with Upstix. Alex and Kris were honest and upfront from the very beginning. They made a clear offer on my property and—true to their word—stuck to it without trying to knock it down later. The whole process was smooth, and they managed to complete the purchase in just two weeks. It's rare to come across a company that does exactly what they say they'll do, but Upstix delivered. Highly recommended if you’re looking for a fast and hassle-free sale.

7 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

FALSE ADVERTISING!!!

State they guarantee a cash offer then when I put our address in it said can't make an offer at this time - FALSE ADVERTISING!!!

6 april 2025
Review zonder uitnodiging
Logo Upstix

Antwoord van Upstix

Thank you for the review. Unfortunately, we don't purchase every property, as we have specific criteria in place. Our system is designed to save you time by only providing offers when a property meets those criteria, which is why it indicated we couldn't make an offer.

Regarding the cash offer guarantee, I apologize for any confusion. If you received a message saying we can’t make an offer, it’s not false advertising—just a reflection of our current criteria, which may vary based on property details.

If you'd like to discuss this further or believe there’s been a misunderstanding, feel free to reach out.

Beoordeeld met 1 van de 5 sterren

Waste of time.

I went through the process with Chris who was very sympathetic to my situation.I was promised a call back that very afternoon or the latest the next morning well neither materialised. Sent an email asking to be contacted but nothing. Just an absolute waste of time!!!

2 april 2025
Review zonder uitnodiging
Logo Upstix

Antwoord van Upstix

Thank you for taking the time to share your feedback. We sincerely apologise for the delay in getting back to you, and we truly understand the frustration this has caused. I want to assure you that we did try to reach out on the day, but unfortunately, we were faced with unforeseen short staffing issues that impacted our ability to follow up as promptly as we would have liked.

We’ve since had the chance to speak with you about your property, and we hope that this conversation was more aligned with the level of service you expected. Once again, we deeply apologise for the delay, and we truly appreciate your patience and understanding.

We are grateful for your feedback as it helps us in our constant efforts to improve. If you have any further concerns, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Great so far

Currently at the stage of Memo of Sale and can't fault the process so far. Kris and Alex have called promptly when they they have arranged to. Kris has dealt with all queries and valuation discussions and been very understanding and knowledgeable. Deal has worked well for both sides because of the transparency and communication. We have a direct line to Kris which makes it easy. Looking to move the process on as smoothly as it has started!

2 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don’t waste your time

Went through the online process to just be told “we cannot give you an offer at this time”. What a waste of time

16 maart 2025
Review zonder uitnodiging
Logo Upstix

Antwoord van Upstix

Thank you for sharing your feedback. We understand how disappointing it can be to go through a process and not receive an offer.

Please know that we have specific criteria that we evaluate to ensure it aligns with what we're looking for. Transparency is important to us, which is why we were upfront about being unable to make an offer at this time.

However, we always strive to offer alternative solutions that may still be helpful to you. We truly appreciate your time and hope to assist you in another way moving forward.

Beoordeeld met 1 van de 5 sterren

Total waste of time - avoid at all costs

Total waste of time. A totally inaccurate view / opinion of my property - they’re a total joke, totally low ball offer initially and then the underwriters invent a story about the property that isn’t true. total amateur hour, avoid at all costs

11 maart 2025
Review zonder uitnodiging
Logo Upstix

Antwoord van Upstix

Thank you for your feedback, and I’m sorry to hear you were unhappy with the valuation.

Our instant offer is generated using AI-driven data, but we recognise that no automated system can capture every detail, such as a property's condition or recent improvements. That’s why we work with independent local estate agents and RICS-qualified surveyors to refine our valuation. Their expertise helps ensure that the final offer is fair, accurate, and aligned with real market conditions.

Unfortunately, our final offers will always reflect the further insights we receive from these independent third parties, which may sometimes differ from initial expectations. We understand this can be frustrating, and we appreciate your feedback. If you'd like to discuss this further, we are happy to help. Please feel free to get in touch.

Best wishes,
Kris

Beoordeeld met 5 van de 5 sterren

I've just sold my flat through Upstix…

I've just sold my flat through Upstix and the whole experience was Great.
Glenn made it so easy.
I would recommended Upstix to anybody who is looking to rent or sell there property.
Many Thanks

5 maart 2025
Review zonder uitnodiging

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