Placed an order to a temporary address almost 3 weeks ahead of time. Had to follow up order 6 days later as no news of shipment. Communication that followed was good and consistent. However, a lack of... Toon meer
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Lees wat reviewers zeggen
We had all of the hotel windows repaired by Dimitry. He completed repairs on 117 windows in our 23-year-old hotel building, and now they all work like new. Dimitry was professional, efficient, an... Toon meer
Bedrijf heeft geantwoord
Dimitri was able to source slim line handles for my uPVC windows that I couldn't get here in Canberra. Not only that, he delivered them himself. I also ordered some insulating foam, gun and SIPs boa... Toon meer
Bedrijf heeft geantwoord
Keyed window handles for "turn and tilt" windows are hard to find in Australia. While searching the internet for mail order suppliers overseas I found uPVC, an Adelaide based company, that had exac... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
uPVC Double Triple Glazed Windows Doors Energy Efficient Acoustic Glass Thermal Insulation Performance Sustainable Passive Tiny House Living Aluplast IDEAL Deceuninck Salamander bluEvolution Kommerling C70 Gold VEKA Softline MD82 Rehau Synego Siegenia Roto Bunnings Hardware Screws Trim Quad HRV SPAX PARCO Roto MACO Siegenia G-U HAUTAU WinkHaus ICCONS HOPPE Dr Hahn Renolit Soudal Wurth Sika Powers Bostik HB Fuller ALSEAL Akfix Hilti Penosil Doric
Contactgegevens
Suite #307, 310 George Street, 2001, Sydney CBD, Australië
- (02) 8007 4825
- Mail@uPVC.com.au
- upvc.com.au
4,3
Uitstekend
241 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We needed several double glaze door locks repaired - no-one else would do it…
We needed several double glaze door locks repaired and had exhausted all avenues for double glazed door lock repairs in Perth. Double glazing door companies won't work on them if they didn't install them - and locksmiths will not work on them because of sourcing the parts.
We contacted Dmitry who is based in Sydney for a recommendation of a supplier in Perth and it came to light that he does occasional service and repair trips to Perth and W.A. Although it took a few months for enough Perth jobs to accrue and make Dmitry's trip to Perth worthwhile - we were delighted with the service and results once he got to Perth. Highly recommended.
9 mei 2024
Antwoord van uPVC.com.au
Super review! ) Thanks heaps guys AAA+++
Excellent customer service and care
Excellent customer service and care! Highly recommend!
23 april 2024
Antwoord van uPVC.com.au
Thank you for your review, welcome back anytime.
Fantastic service
Fantastic service. Highly recommend. Went out of he's way to source a lock for my unusual door. Not only that went out of he's way to deliver. Will definitely use him in the future.
22 april 2024
Antwoord van uPVC.com.au
Appreciated for your fantastic review )
All the best & welcome back anytime.
Happy Customer
Struggled to find an appropriate restrictor until finding upvc.com. easy to install, cost effective and responsive to messages
30 maart 2024
Antwoord van uPVC.com.au
Thank you for the follow up with feedback, welcome back anytime )
Stay away from this dodgy company!
If you want to receive the window you paid for you better stay away from this Dmitry guy. My window was due to arrive today, when I asked him when is it due (as I had to book the tradesmen who will build it in), he messaged me saying the window has not been done. He started talking about demonic forces -seriously, this is his message:
"I already said what was needed to be said.
Money has been sent back with Shopify.
The moment I try to get you a good deal or product.
Demonic movements happen.
I got a bleeding nose, so there is something at play.
We can't be in contact anymore.
Call me mental.
But there is a reason from something/someone."
then he sent back the money. Now we can't finish the renovation in time, we have been waiting for the window for 2 months. We lost a lot of money and wasted 2 months on this unprofessional, mentally unstable person. Stay away from him at any cost!
28 maart 2024
Review zonder uitnodiging
Antwoord van uPVC.com.au
TO ALL FABRICATORS!
BEWARE OF CASH JOBS - this equals cheapskate customers.
I was going to give him a free fly screen, but he ain't getting a dime now.
He even said he will sue me.
Be cautious of Adam from Molendinar.
Plays a smart game & got all his house windows for FREE!
You have been warned!
Dmitry is our go-to-man for windows
Dmitry is our go-to-man for windows! Purchasing windows is a big capital outlay and Dmitry has provided us with top quality uPVC windows on two separate occasions. He is very knowledgeable and generously shares what he knows. We live in rural Vic and he has gone the distance to personally deliver our goods. We will be purchasing; foam, fixings and sealants from uPVC.com.au for the rest of our owner-build.
11 maart 2024
Antwoord van uPVC.com.au
Sensation feedback! AAA+++
Thank you very much )
Reliable local access to sought after…
Reliable local access to sought after European products
9 maart 2024
Antwoord van uPVC.com.au
It was a pleasure to help you out.
Welcome back anytime )
Antwoord van uPVC.com.au
It was a challenging rusty repair, but we got there in the end.
Never say never is our motto! )
Very enthusiastic to solve the problem
Lovely guy - went beyond the call of duty. Very enthusiastic to solve the problem.
28 februari 2024
Antwoord van uPVC.com.au
It was great to examine & repair your sliding door to the best that it could be.
German Made Screws
Great customer service, easy to communicate, fast delivery.
We always call uPVC.com.au when we are short on certain types of screws.
Highly recommend them!
4 maart 2024
Antwoord van uPVC.com.au
Great to help you out guys & being a loyal customer to us for all these years!
Much appreciated )))
Always arriving late
Always arriving late, and sometimes not showing up at all. There were days I'd take work off and be waiting and Dmitri never even came. He would often not respond to my messages or calls, and took 3 months to do a job that he told me would take 1 month. This was all after I had paid for the major costs upfront, so could not switch to a different window installation company. Would not recommend. The product is great, but the time and stress it all took wasn't worth it. Look for someone more reliable
1 maart 2024
Antwoord van uPVC.com.au
Punctuality is not my game | Quality is!
Windows were in within 3 weeks of the factory releasing them!
Kitchen window was missed by client & myself.
We are not in Europe to have a window made on a days notice I am afraid ( As well as being an interstate factory.
I do supply only to many states with personal delivery & there are alternatives out there for installation if a fast turn-around is required.
It is not my nature to do a rough job, hence the slow proper installation processes/steps are followed to European code.
This should be a 2 or 3* review.
But people either love or hate, what can you do?
I hope all the other lovely reviews make you trust me.
You get quality, respect, politeness, great product pricing & endless support requests over punctuality.
Dimitrius did a great job he was able…
Dimitrius did a great job he was able to provide the product what I need and deliver in my place.
23 februari 2024
Antwoord van uPVC.com.au
Glad that we could fulfil your replacement needs & have another happy customer to add to our long-standing clientele list.
Stock I couldn't find elsewhere at a great price
Dimitri was able to source slim line handles for my uPVC windows that I couldn't get here in Canberra. Not only that, he delivered them himself. I also ordered some insulating foam, gun and SIPs boards. uPVC.com.au was significantly cheaper then other suppliers I found. I'll definitely keep using uPVC.com.au.
21 februari 2024
Antwoord van uPVC.com.au
Glad that we could resolve your renovation needs ) Welcome back anytime with prompt service on offer.
Dealing with Dmitry
Dealing with Dmitry, his excellent manner & very prompt delivery of goods ordered.
13 februari 2024
Antwoord van uPVC.com.au
Thank you for the kind words ) Welcome back anytime.
Ordered a set of replacement block and…
Ordered a set of replacement block and tackle window balancers bur requested easier closing. They recommended alternative spring rates. Works perfectly now
9 februari 2024
Antwoord van uPVC.com.au
Thank you for trusting & choosing us for your replacement hardware )
7 weeks to deliver without any…
7 weeks to deliver without any communication
Bad service
Now I have an unhappy customer
2 februari 2024
Review zonder uitnodiging
Antwoord van uPVC.com.au
STILL NO RESPONSE FROM THIS PERSON!
FAKE REVIEW!
Please describe what this order was about as we haven't got you on file & have requested further information from you which we are still waiting on...
Antwoord van uPVC.com.au
Thank you for choosing us for your hardware needs )
Needed some replacement locks
Needed some replacement locks, was able to select the sizes I needed online for easy ordering. Being in regional WA, nothing available near me.
15 januari 2024
Antwoord van uPVC.com.au
Thank you for the compliments )
Welcome back anytime )
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