Downloaded but then found the software has not allowed me to edit PDF as should, the support did reply asking for screenshot of problem, this was over two days ago, still no fix
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
I purchased Bitdefender Ultimate Security, but I received a Total Security subscription instead. The product I received is worth roughly 30% less than what I paid for. I contacted the seller to resolv... Toon meer
Was not sure if the Adobe Pro would do a specific function. Asked first. Bastian came back with a very comprehensive answer which coveted all my points. Ordered a Bundle incl Office Pro.
Your people were kind enough to amend my error in the payment process and I appreciate this.
Bedrijfsgegevens
Geschreven door het bedrijf
Urlicense.com is a trusted software platform where every product is verified, every license is tested, and every order is delivered fast and clearly explained. Whether you’re an individual, freelancer, school, or business, we offer real support (not bots), flexible pricing, and up to 50% off bulk orders — all backed by people who truly care about helping you get the job done.
Contactgegevens
Verenigd Koninkrijk
- +44 7426427094
- support@urlicense.com
- urlicense.com
3,2
Gemiddeld
96 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 43% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Customer service is good
28 augustus 2026
I had to do a follow-up to get the link
I had to do a follow-up to get the link after more than 48 hours. And the installation was complicated, I had to download a special unzip software. But at the end, it's working perfectly!
3 september 2026
Review zonder uitnodiging
Easy to identify the product I needed
Easy to identify the product I needed, easy to place order, easy to install.
27 augustus 2026
Paid for the software
I give them 4 stars because it took too long to get the license. Other than that, I am happy.
1 september 2026
Review zonder uitnodiging
Antwoord van Urlicense
Hi Kumbu,
We have checked your order and can confirm that your product has already been sent to your email.
Please check your inbox again, including your spam/junk folder. If you still cannot find it, contact us and we will gladly resend it and make sure you receive everything you purchased.
If you find the delivery email and everything is okay, we kindly ask you to update your review to reflect that your order was delivered.
Reliable products and a very good…
Reliable products and a very good price. Highly recommended.
27 augustus 2026
Very quick answer by Bastian
Very quick answer by Bastian
Thanks
30 augustus 2026
Review zonder uitnodiging
The software was easy to install…
The software was easy to install and the instructions were clear. However, there was no sound...just a visual demonstration.
Also, it took almost 24 hours to receive the link to download.
28 augustus 2026
Review zonder uitnodiging
Scammer, misleading
Scammer, false items, not telling the truth, misleading
13 augustus 2026
Review zonder uitnodiging
Antwoord van Urlicense
Hi Asher,
We're sorry to see this review, but there are no details explaining what went wrong with your order, so we currently have no way to understand or investigate your concerns.
We take claims such as “scam” and “false items” seriously. We are a legitimate software reseller and stand behind the products we provide.
Please contact us at support@urlicense.com with your order number and details of the problem. If something isn't working, our team will investigate and provide all available solutions, including technical or remote assistance where needed.
We are here and ready to help until the issue is properly resolved.
Worked for a time then stopped working
Worked for a time then stopped working. Emailed and called but no response back and the phone number doesn’t work at all.
11 augustus 2026
Review zonder uitnodiging
Though there was a problem with the…
Though there was a problem with the license key I received at first, I was sent a new key right away and the responses from the staff to my emails came very quickly.
26 juli 2026
Fast Delivery
I received my software keys in less than 24hours and the installation guide was simple and easy to follow.
25 juli 2026
Difficult to answer!
Difficult to answer!
The installation process is not fully completed despite many attempts. And the program shows some problem with operation.
I can't attach screenshots here.
1 augustus 2026
Review zonder uitnodiging
DECEPTIVE ADVERTISEMENT
What went wrong your product was deceptive for advertising PDF. Once purchasing did not understand how yo access it or move my document to it.
26 juli 2026
Review zonder uitnodiging
Antwoord van Urlicense
Hi Maria,
We're sorry to hear that you had difficulty accessing and using the PDF software after your purchase.
Please contact us at support@urlicense.com with your order number and a screenshot of where you're having difficulty. Our support team will guide you through the installation and show you how to open, edit, and manage your PDF documents.
We're here to help until everything is working correctly for you. If we cannot resolve the issue, we'll provide an appropriate solution.
Please give us the opportunity to help — in most cases, installation or access issues can be resolved very quickly.
These folks are scammers
These folks are scammers. I paid the cost of the software. They said it will be emailed in less than 24hrs and nothing came. Buyers beware.
24 juli 2026
Review zonder uitnodiging
Antwoord van Urlicense
Hi Omar,
Your order has actually been sent multiple times to the email address provided, but it appears that your email may not be receiving our messages.
We have also contacted you via WhatsApp using the phone number provided with your order so we can find another way to deliver it to you.
Please reply to us on WhatsApp or contact support@urlicense.com. We are here and will make sure you receive your order.
Licence key was not working …
Licence key was not working but with that incredible good and fast support, we got it to work. THANKS a lot.
25 juli 2026
Review zonder uitnodiging
Not as advertised
Not as advertised. License has already been used. Waste of money!
23 juli 2026
Review zonder uitnodiging
Antwoord van Urlicense
Hi Andrew,
We’re sorry about this. If the license you received is showing as already used, please contact us at support@urlicense.com with your order number and a screenshot of the error.
We guarantee that you will receive a working license. If there is an issue, we will replace it, and if we cannot resolve it, we will provide a full refund.
We’re here to help until this is fully resolved.
Well priced, well supported and fast!
Urlicense supplied a well priced product that delivered exactly what they said it would. A very easy process, and great tech support for someone like myself who needed some help. Thank you, Urlicense!
24 juli 2026
Review zonder uitnodiging
I purchased the product on July 15th…
I purchased the product on July 15th and faced several difficulties on my end, including using an older version of my laptop. However, throughout this journey, your staff member Bastian remained incredibly supportive, dedicated, patient, and professional.
For nine days, Bastian was always ready to help, knowledgeable, and quick to respond to my questions. Today, my product was successfully activated, and I am truly grateful for his outstanding support.
It is my great pleasure to express my sincere appreciation to Bastian and the entire UrLicense team. Your company is fortunate to have such professional, loyal, and customer-focused staff.
Thank you once again for your patience, dedication, and excellent customer service. You truly deserve this great feedback!
23 juli 2026
Review zonder uitnodiging
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