Vehicle Mats UK Reviews 

697
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great quality mats, perfect fit. Kept up to date with my order and they quickly helped me update my delivery address which autopopulate had put in incorrectly. Thank you!

Beoordeeld met 5 van de 5 sterren

I could not be happier with my new car mats. I'd tried two different Ford branded mats for my Puma gen e which did not fit. I ordered these mats and they fit perfectly and are great quality... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent quality mats and equally good customer service. I had a slight issue with the driver’s mat, but Chris dealt with it promptly and professionally, keeping me updated and arranging a replacemen... Toon meer

Beoordeeld met 5 van de 5 sterren

I had an unusual fitting arrangement with my Suzuki Swift carpets . The car originally was supplied with non standard carpet studs. Which didn't allow the carpets supplied to be installed cor... Toon meer

Bedrijfsgegevens

  1. Auto-accessoire winkel

Geschreven door het bedrijf

Online supplier of high-quality custom tailored car mats.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

697 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(697)

22 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Reliable, good service.

This is the second time I have ordered mats each time for a different vehicle. Mats fit well and are well made, arriving in a reasonable time. Only slight problem for me is that the dark grey trim is not quite as dark as expected. This is an inevitable consequence of ordering on line and definitely not the fault of Vehicle Mats who offered to replace immediately had they sent the wrong trim. I have found them to offer good customer service, reliable quality and good delivery time.

13 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. Was very happy with the mats when they arrived, until I realised I had ordered the wrong set. I enailed customer service, got a swift reply with instructions on how to measure the position of the clips. We sorted out which mats I needed and they were despatched within a week. Very happy customer and happy to recommend.

21 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful car mats

I chose black mats with purple edging and my name. I love them. They fit so easily and look beautiful.
I had a query and the customer service was great. Couldn't fault them.
I definitely recommend this company.

15 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic quality car mats that are…

Fantastic quality car mats that are bespoke made to your design and absolutely brilliant customer service.
They definitely feel like good value for money and would definitely recommend buying from them.

I accidentally purchased the wrong mats for my car not realising the sport model required a different size and unfortunately when they arrived they didn’t fit. I contacted the customer service team to see if I could return them in exchange for the correct size mats and in a matter of hours, I had an email response to say to keep the ones I had purchased and put them in my car temporarily to keep the floors clean whilst they send me the correct size ones completely free of charge. I couldn’t believe it - it’s a rarity to receive this level of customer service and it was so appreciated.

22 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very happy!

Very happy with my order! Ordered a set of mats for my Seat Leon, nothing fancy, just the basic carpet type and no-extra-cost dark grey edging and I'm really happy with them. They fit perfectly with no fuss, look really good in the car and the overall order experience was excellent. There's a little wait while they make the order and ship it, but since they're made to order it's not a big deal and the shipping is fast. I'm considering getting a boot mat from them now too and would happily recommend them to folks!

4 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great

Ordered my mats on Christmas and they came quickly and fit perfectly. Amazing quality.

25 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic experience, high quality

Fantastic, high quality floor mat for my T6. Exceptional, regular communication to keep me updated on the progress of my order and a great price. Really pleasant experience.

11 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service from Vehicle Mats UK

Great service from Vehicle Mats UK

Ordered their heavy duty rubber mats for my car during the Xmas break and they arrived first week in Jan as promised
The mats are great, perfect fit - fantastic communications throughout order to receipt of goods

Top marks

6 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer service simply outstanding

Customer service simply outstanding!
I ordered the wrong mats (only realised after order was delivered and I messaged Chris)
It was my mistake and yet they sent out the correct mats, no extra charge. Outstanding!

19 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really happy with my purchase

Really happy with my purchase. Great email communication and confirmation. Item arrived before expected receipt date provided which was a bonus. Really good quality and actually fit perfectly (I’ve tried other companies with my reg and they have all arrived incorrect). Would definitely recommend 😊

14 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Amazing customer service when the logistics company have failed and support to amend my order. Chris has been responsive and courteous and couldn’t have been more helpful.
In fact, the experience even prompted me to come and write this review!

16 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous Mats

The mats for my smart car were perfect. The quality, the trim, and they arrived sooner than expected. The price is also a bargin for custom made mats. Website is easy to navigate and they kept me up to date on the progress of my mats. What more can I ask for! It is so nice to deal with a company who know their products who offers a wonderful service all round. I shall recommend their excellent service to my family and friends.

22 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent mats

I was really impressed with this company and the quality of their mats. I didn’t have much of clue what I needed but using their tool to check the mats fit my car before purchase really helped. Speedy delivery too.

31 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The reviews here are true!

First of all I haven’t been asked for this review, and I’m always skeptical of places that do! But I chose this company based on the reviews. Chris indeed is a very helpful guy, and the mats are perfect. I chose the carpet, for my Jazz 11 , and they grip so well to the floor I don’t need the clips. I’m so pleased and I’ll certainly use them again and already recommended to friends.

8 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They don't fit correctly even though I…

They don't fit correctly even though I put my reg in, to say poorly cut is an understatement, Driver side came with 2 retaining clips yet none in the car so just 2 holes. Very poor quality for the price wish I bought from Ebay now.
Why do you lie and blame it on the customer, this is my order from your invoice my grand vitara is a 2014 with NO FLOOR STUDS i wish I could submit photos to show how you are lying and blaming it on me. I ordered SYS0622 everyone look at the product it has no stud holes that's what I ordered.

Suzuki Grand Vitara SWB 3DR Car Mats (2005-2015)

SKU: SYS0622-Rubber-Black-NO TRIM

Step 1: Mat Material/Grade
RUBBER (3mm Heavy Duty / Easy Clean) +£16.00
Step 2: Colour/Material
Black Rubber
Step 3: Trim Colour
No Trim

31 augustus 2023
Review zonder uitnodiging
Logo Vehicle Mats UK

Antwoord van Vehicle Mats UK

Hi Cliff,

I'm afriad that you have incorrectly ordered Grand Vitara mats for your Vitara, the Grand Vitara does have the floor studs which is why our mats have the clips fitted as shown on our listing image. Looking at the order, the reg look up was not used to select the mats for this order. I'm puzzled why you have left this review and not contacted us for help - We will happily swap the incorrectly ordered mats for the correct set at no cost to you, despite not being our fault. We cannont fix a problem that we are not aware of, please could you get in touch via the contact details on the delivery note, or by replying to one of the 3 order email that you have received through the production process?

Kind regards,

Chris.

Beoordeeld met 5 van de 5 sterren

Peugeot 2008 (2020)

Bought black velour with royal blue block trim for my 2020 Peugeot 2008 after being let down by another company. Really pleased with the mats in terms of quality and price and they look really good in the car!

18 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not worth it

I ordered after seeing the good reviews but unfortunately I cannot share the same positive opinions. I bought the EXECUTIVE range, charcoal grey carpet with black trim. The carpet is deep and feels plush, but:
1. It's not charcoal grey, it's very dark it looks black.
2. The fit is really poor. All 4 pieces didn't fit well, and the plugs are misaligned.
3. As you drive, a lot of fluff comes out of the carpet, and if you vacuum it's amazing how much fluff comes off. I don't expect these to last.

2 augustus 2023
Review zonder uitnodiging
Logo Vehicle Mats UK

Antwoord van Vehicle Mats UK

Hi,

Thank you for ordering from us. The charcoal grey carpet is a very dark grey, it may look black in some lights but if you put it next to a black carpet it is clearly dark grey. Regarding the fitment, our mats are 100% tailored to fit, if the mats do not fit its likely that the wrong mats have been ordered. If your car is the 2016 model its likely that you need mats for the ealreir model. Please replay to me email with your reg number so i can get the incorrectly ordeed mats exchanged for you.

Kind regards,

Chris.

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