Venn Reviews 

I love using Venn for my business, I switched from RBC. Easy to control cards, no hassle over phones, quick customer service, 0% interac fees, fair plans and great integration with Quickbooks. Quickly allowed me to opt out of receiving interest when I requested. Highly recommend.

Thanks a lot for your amazing service Tyler

Taylor was able to expedite my request even on a Sunday, and was able to resolve the problem I had. Thanks Taylor!

Attentive to my matter and resolved within due time.

Ultra quick response while setting up bank account. Really appreciate the prompt response from customer service. It really took only 5 mins as advertised in their web page.

Fast response that was exactly what I was looking for!

John from Venn's support team was really nice. Answered all my questions patiently.

Onboarding hit a snag but was resolved easily.

The representative was very prompt in his response and resolved the issue quickly.

John was prompt, jumping in when the Chatbot kept giving me a generic response. I am satisfied with the support level. Great customer service!

I required my account to be released so that I could have my address as part of my company account. I was a bit worried when they first started out with the AI customer service but it responded well. It got to a point where it could not help and added a human in the loop and then they got my issue resolved. Smooth transaction with little effort for me.

I had an incredibly frustrating experience with Venn. Their "digital-first" approach is just a cover for terrible customer service. I spent days stuck in a loop with their AI agent. When I finally reached a human, they just sent a generic message and closed my application/account without providing any specific reason or opportunity to clarify.

It feels like a total black box. If they treat potential clients this way during onboarding, I can’t imagine the nightmare of trying to resolve an issue once your money is actually in their hands. I’m honestly relieved they rejected me so I can take my business to a real bank that values communication. Save your time and look elsewhere.

Awesome. Quick support

Venn will close your account randomly with zero information. After that they'll still charge you for your monthly subscription when you can't access your account. Lastly, their support will ignore any and all emails when you try to follow their steps to withdraw your balance.

Taylor jumping into the conversation was unexpected but helpful and gave a strong sense of reassurance that I have not experienced when dealing with support outreach.

I appreciated that I did not need to request further assistance but instead it came to me.

My situation was resolved and I was left feeling confident that any future issues are of genuine conern to Venn and the team.

Huge time waster and scammer. I provided them with all documents and statements necessary and then they say my Corporation is inactive when clearly it is and has been for nearly 10 years. Seriously do not waste your time with this fake bank

I chose Venn because they advertise quick, digital account opening for businesses, but my experience has been the exact opposite. It has been over 48 hours since I submitted everything for my corporation,, and I have zero updates. No dashboard access, no virtual card, and no clue when (or if) this account will actually open.

They claim to be a faster alternative to traditional banks, but at least with a "Big 5" bank, I can walk into a branch and get an answer. Venn’s "quick service" is nonexistent so far. If you are in a rush to pay government fees or vendors, do not rely on this platform. Super slow and poor communication.

Amazing experience so smooth, and quick service. Feels like I have a private banking advisor.

Email response times were very short. Handled the first issue and then the second in the same email.