Venn has genuinely made running my business easier. The virtual cards are a standout feature, especially for managing Meta ad spend. Fees are very reasonable, and the monthly subscription option remov... Toon meer
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Lees wat reviewers zeggen
I was having some challenges and honestly, I was not expecting a reply to an email I sent on a Sunday. But to my surprise, I received a response and a quick resolution in no time from Taylor. I m... Toon meer
Taylor has helped me through several issues now, from banking details and transfer rules to trouble sending funds, and has been consistently great every single time. Most recently, Taylor and Alphaeus... Toon meer
Since our company started working with Venn, I've had no complaints! A couple of tech challenges but nothing the Venn team couldn't help me resolve. In this instance, John was great in helping guide... Toon meer
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Heeft 84% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
the customer support person was able to…
the customer support person was able to fix my problem promptly
Amazing customer service
Amazing customer service! I was very pleased with their quick response and prompt resolution.
Taylor helped me in a quick manner and…
Taylor helped me in a quick manner and resolved the matter with in few hours..
Great service.
Super helpful support!
Very responsive customer support
Very responsive customer support. Few points of friction with the incorporation product, but the team was quick to resolve my issues.
Taylor is great
Taylor is great! Appreciate all the support - super patient with my questions even on a Sunday evening. I hope she actually submits the feature requests and the team cares about it lol
Venn has been an absolute miracle for…
Venn has been an absolute miracle for our small business.
Venn's been great
Since our company started working with Venn, I've had no complaints! A couple of tech challenges but nothing the Venn team couldn't help me resolve.
In this instance, John was great in helping guide me through a challenge one of our team members was facing with their virtual card set-up. Solution was easy, straight forward and all was resolved. Thanks, John!
Very efficient and helpful.
Very Responsive Service
Had an issue with my pre-authorized debit. Contacted support and got a quick response from Riley. She investigated and followed up until the cause of the issue was determined. Turns out it was an issue with the requesting party. Very efficient and responsive service.
Exceptional customer service
Taylor has helped me through several issues now, from banking details and transfer rules to trouble sending funds, and has been consistently great every single time. Most recently, Taylor and Alphaeus tackled a tricky invoice syncing problem that turned out to be a pretty unusual case. They took the time to really investigate rather than giving me a generic answer, kept me updated throughout, and stayed on it until everything was resolved. They were both very patient, thorough and clear in their communication.
I've had no issues so far
I've had no issues so far. Support is very responsive and has dealt with any minor hiccups quickly.
Customer services adress my questions…
Customer services adress my questions and issues really quickly.
Awesome service!
Helpful staff
They were able to get back to me very quick once my account was verified. Which I appreciate.
Excellent onboarding experience
Excellent onboarding experience. Support responses were super fast and follow up was impeccable.
Fast, clear support for manual account verification
Needed to verify my Venn business account with a third-party payroll provider (Wagepoint) that doesn't support Plaid for Venn yet. Reached out to Venn support, and they responded quickly with clear, step-by-step instructions — including exactly which documents to provide (void cheque, bank authorization letter) and how to get them from the account dashboard. Made what could have been a slow manual verification process much smoother. Good, responsive support.
Great Customer Service
Great Customer Service, very quick and direct.
Quick resolution via email
Quick resolution via email. Thanks Taylor.
Taylor was awesome
Taylor was awesome, quick with their responses and helpful to find solutions.
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