Venn has genuinely made running my business easier. The virtual cards are a standout feature, especially for managing Meta ad spend. Fees are very reasonable, and the monthly subscription option remov... Toon meer
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I was having some challenges and honestly, I was not expecting a reply to an email I sent on a Sunday. But to my surprise, I received a response and a quick resolution in no time from Taylor. I m... Toon meer
Taylor has helped me through several issues now, from banking details and transfer rules to trouble sending funds, and has been consistently great every single time. Most recently, Taylor and Alphaeus... Toon meer
Since our company started working with Venn, I've had no complaints! A couple of tech challenges but nothing the Venn team couldn't help me resolve. In this instance, John was great in helping guide... Toon meer
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Venn was an amazing experience.
Venn was an amazing experience.
I had used it for several months in operating my business, and had nothing but great things to say about it. Unfortunately due to my business' closure, I had to close my account with them.
Will be using Venn again in the future for all my business endeavors.
Quick, Efficient, and Always Helpful
Venn Support is consistently quick and efficient. They've been excellent from day one. They listen, take action, and deliver improvements. I’m always satisfied with their service. Thank you so much!
Venn set up
Once I was ready, it was smooth. Easy to provide the information. Taylor was very helpful in smoothing out the few hiccups that I encountered.
Venn rocks at what they do in Finance…
Venn rocks at what they do in Finance and at customer service!
Customer service is quick
Customer service is quick, but some information is unavailable after you submit your application for registration with Venn (its not the fault of the support, but it would be great to see ownership structure and documents), which is unfortunate.
Venn did their part in minutes
Venn did their part in minutes. Awesome service!!
The AI agent was no bueno... But my human agent - AWESOME!
As usual, an AI agent "tried" to help but was as useless as every other AI agent. However, it was really easy to ask for a human and I was immediately connected. My human solved my problem in under 60 seconds! Excellent!
Fast and knowledgeable
Fast and knowledgeable, the team at Venn has been a pleasure to deal with. Specifically Leo and Taylor.
We have migrated to using Venn full time and have no complaints!
It has everything I need as a start up…
It has everything I need as a start up business. The customer service is very helpful. Because it is an online only banking platform, there are some things that could be improved such as where the money went and where it came in from. Just the labels get a bit confusing. But I wear all the hats in my business, so maybe that’s why. But the customer service is really helpful!
MSB without constant technical errors and server issues
Spent days trying to set up and look into various banks/MSBs (sole proprietor, specific capabilities), haven't even used Venn yet but happy to give 5-stars for no errors and a professional, transparent system. Consulting world always getting harder to navigate lots of hidden terms and generalizations
Great fintech banking
Venns been a great way to bank for my ecommerce business! cashback is great on spending. Only downside is no direct debit from the bank accounts but I am told that is coming. If you can use a card for your purchases you earn chasback on the purchases every month and it has a great accounting feature along with a good plug in for accounting softwares.
Customer service is also amazing. Any question I have gets either answered or is brought back to the team and they follow up when it is fixed/answered!
Great customer service
Great customer service. Much better fees than traditional banks.
Responsive and helpful support!
Fraudulent Charges
We had fraudulent charges and John and the Cards team were able to refund the charges back to us. Customer service was exceptional.
answered my questions promptly and…
answered my questions promptly and provided human support when it was required and when i asked.
Riley was super helpful and able to…
Riley was super helpful and able to resolve my problem quickly and easily! Thank you
very good service
Great customer service
Made short work of my request
Made short work of my request! Outstanding service!
Helpful support as always!
The support team was able to assist in exactly what we were hoping for when our Bank was not compatible with Plaid.
Taylor was very prompt and helpful!
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