The goods I ordered came up way too big so I requested an exchange via Messenger and sent it back. VT responded quickly and a replacement pair was received in a reasonable time. (These are still con... Toon meer
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I've made quite a lot of purchases from Vera Tucci over the last few. I've got a few leather bags which are REAL leather and not expensive. I've lost count of the amount of gloves I've bought as they... Toon meer
Beautiful clothes at great prices, staff are wonderful, friendly and courteous, clothes are carefully packed and sent in good time. Excellent comms keep you informed about the progress of your order.... Toon meer
I now have 5 linen dresses from Vera Tucci, they are flattering and comfortable, an easy no hassle throw on, they get compliments each time I wear them. The fabric is lovely and becomes soft and floa... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Uk based women's fashion and accessories online retail brand.
Contactgegevens
unit 2 stroud farm, Ba2 7TQ, Bath, Verenigd Koninkrijk
- veratuccioriginals@gmail.com
- veratuccioriginals.co.uk
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
One of the items I ordered was then out…
One of the items I ordered was then out of stock. I was still charged the extra £1.00 delivery
Ordered 3/4 trousers
Ordered 3/4 trousers, got confirmation of order then a few days later a refund with no other communication.... didn't bother trying to order again....
Just love these trousers
Just love these trousers, great price, comfortable and wash so well.. received my order within 3 days usually too. 🤩
Warmest socks ever
I bought several pairs of gloves
I bought several pairs of gloves, they are lovely and I am very pleased with them, I didn’t give 5 stars due to the slower delivery and the difficulty of communicating. I had to message 3 times about delivery before I got an answer. I do love the gloves and they are a great price.
Easy ordering and good delivery & just…
Easy ordering and good delivery & just lovely gloves.
I got my order without any disturbance…
I got my order without any disturbance awesome service
Zero customer service
Ordered 2 scarves on Wed evening & got email saying it was confirmed. On Friday afternoon I received an auto generated 'your order has been cancelled' & details of my full refund. It doesn't say when I will receive this refund nor is there any personal apology stating why my order has been cancelled. After searching for a way to contact them the only method I could find was messenger so I sent a message on Friday evening but have had no reply which confirms to me that this company is ignorant and ill-mannered. I have bought from this company before but will never do so again.
No delivery or reply to emails
Having placed an order for multiple items for gifts , have had issues since nearly 4 weeks since taken payment.
1. Was emailed to say x1 item no longer available and refund to be sent .
2. After 2 weeks got email asking to review where I raised the fact that had not recieved my order yet which I did get a speedy response to say would investigate as the Royal mail tracking said 'will update once a delivery had been attempted' which sent with email . Got same email now further twice in last 10 days asking to review and again replied still not delivery but on both occasions no response . So now after nearly 4 weeks and no delivery or update re.deluvery I feel have no other option to give a negative review as well as proceed to raise complaint n request full refund thru PayPal to try and find alternative for gifts .
beautiful gloves very well made and…
beautiful gloves very well made and gorgeous to wear
Gloves were delivered very quickly and…
Gloves were delivered very quickly and good value.
Great quality socks at a fantastic price!!!
After being disappointed with another make [Nordic] I ordered one pair of these Vera Tucci socks to try out I was so impressed with the quality that I ordered another 6 pairs.
Absolutely love the gloves great…
Absolutely love the gloves great quality fantastic price
Don’t buy from them
Don’t buy from them. I never received my order except for the mystery gift.
Unable to locate any means to complain to them
I never received the items
I never received the items. I received an empty torn bag enclosed in a Royal Mail bag. I emailed Vera Tucci and have never received a reply. I ordered 2 mystery parcels.
Happy with this company
Easy to order on line. Quick delivery. Very happy with this company.
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