VeteransLoans.com Reviews 

137
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Working with Michelle Huff and Joeseph Range was a pleasure from start to finish. They made the Mortgage process very smooth, and easy to understand. Joeseph was always available to answer all my ques... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am so grateful to Brent and Lois Martin for getting me through the refinancing process, oh so ever promptly, as well as stress-free. They didn't realize how refinancing had been nagging me for a ye... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I cannot say enough good about the staff @ VeteransLoans.com; these folks really know their stuff, and they guide applicants, step by step, through what would otherwise be a daunting mass of paperw... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would like to thank Keeley Duncan and Jessie Latham. Both took the time to work with my wife and I and ultimately accommodated our refinancing needs. This was my second Refi in four years, and I c... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. ook in
  3. Financieel adviseur

Geschreven door het bedrijf

We're committed to showing authentic, accurate, honest reviews from real customers. Read VeteransLoans.com reviews here on TrustPilot and see what other homebuyers have to say about their experience with us. VeteransLoans.com specializes in the VA home loan, a benefit for active-duty service members, as well as veterans and their families to purchase with little to no money down or refinance and take cash out. A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS# 1313859. www.nmlsconsumeraccess.org


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

137 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(137)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

What an amazing experience,there was…

What an amazing experience,there was open communication that was fast!! Every other company was 120-160 days to close, we closed ours in just over 30 days!!! No gimmicks, no hoops to jump through, just simple honest folks treating vets right!!!

29 augustus 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

WOW, what a wonderful review Michael! We couldn't be more excited that you had an excellent experience and that we could close your loan quickly for you. We aim to make this process as smooth as possible for our Veterans and we are glad we could deliver. Thanks again for taking the time to leave us an outstanding 5-star review.

Beoordeeld met 5 van de 5 sterren

My husband and I purchased our first…

My husband and I purchased our first home and Lois and Britney made the process easy as could be! We had issues with builders and realtor and Lois and Britney stuck through with us during it all! Amazing service!

18 augustus 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

Congratulations on the purchase of your first home Amanda! We are ecstatic that you had amazing service even when you ran into a few issues. Lois and Brittney will be delighted to know that you had a great experience. Please let us know if we can help you again in the future!

Beoordeeld met 5 van de 5 sterren

1st Time Home Buyer

1st time home owner, Brent and Lois took very good care of me. I got the best rate and assistance through out the process. I would recommend them to anyone buying their first home!!

13 augustus 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

Congratulations on the purchase of your first home Jessica! We are proud that we could assist you through the process and could secure you a great rate. Brent and Lois will be so excited to know you had an excellent experience. Thank you for taking the time to leave us a review. Enjoy your new home!

Beoordeeld met 5 van de 5 sterren

Pleasant to work with and will go above…

Pleasant to work with and will go above and beyond for you. Also very knowledgeable regarding the complexities of loans and loan types.

2 augustus 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

Thank you for the kind words! We are delighted you had a pleasant experience working with us. Please let us know if we can help you again in the future.

Beoordeeld met 5 van de 5 sterren

Amazing Experience

Brent Martin and Lois Martin were both extremely helpful in answering any questions I had and made the home buying process pleasant. I would absolutely recommend both Brent Martin and Lois Martin!

14 juli 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

Thank you Eddie for taking the time to leave us a wonderful 5-star review! We are so delighted you had a pleasant buying process. Thank you for choosing VeteransLoans.com as your lender.

Beoordeeld met 5 van de 5 sterren

Brent and Lois were excellent to work…

Brent and Lois were excellent to work with. They made the entire process so easy and positive. They answered our numerous questions and even our Realtor was impressed with how smoothly our VA loan was processed. 100% will use them again in the future.

1 juli 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

Thank you Cassie for taking the time to leave us a FABULOUS 5-star review! We are ecstatic we could impress both your and your realtor during your VA loan process. Please let us know if we can help you again in the future! Congratulations!!

Beoordeeld met 5 van de 5 sterren

Brent Martin and Lois Martin did a…

Brent Martin and Lois Martin did a fantastic job of guiding us through the process. Buying a home can be a time filled with anxiety and stress but they really reassured us with their professionalism and experience. I recommend using Veterans Loans.

1 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Veterans loans is nothing short of a…

Veterans loans is nothing short of a remarkable business. My entire experience was fantastic. My loan offer kept me informed and got me the lowest rate humanly possible. After my new rate i doubt there will ever be a lower rate in the market. If your wanting to refi.... stop looking, you found who you need to do it with!

15 juni 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

WOW! What a fantastic review, Stu!! We try our best to remain as competitive as possible and are delighted we could deliver you one of those low rates! Thank you for taking the time to leave us an awesome review.

Beoordeeld met 5 van de 5 sterren

I spoke with Brent after inquiring…

I spoke with Brent after inquiring about a veterans refinance loan, but was a little skeptical. Then I spoke to a competitor someone recommended and wasn't impressed. So decided to go with my gut feeling and give Brent the opportunity. He said he could do better for me and he certainly did. Brent and Lois Martin were a great team to work with. They were there every step of the way with me. Very courteous, professional and knowledgeable. I would highly recommend them.

12 juni 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

Congratulations on your recent refinance, Maria! We are delighted we could provide you with a courteous, professional, and knowledgeable experience. Thank you for taking the time to leave us a wonderful 5-star review and for choosing VeteransLoans.com as your lender.

Beoordeeld met 5 van de 5 sterren

I made a random inquiry to Veterans…

I made a random inquiry to Veterans Loans after having had terrible customer service with a competitor. Best thing I could have done. Brent and Lois held my hand and communicated with me even more than I expected. This is how a to refinance experience should go down. I had a bit of a challenge after a forbearance but we got the rate and terms as promised.

10 juni 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

We are so sorry to hear you had terrible customer service with another lender, but are so happy you inquired with us! We take pride in delivering excellent customer service and are ecstatic Brent and Lois provided you with that. Thank you for taking the time to leave us a wonderful review Phil, and congratulations on your refinance!

Beoordeeld met 5 van de 5 sterren

Great Team Players

Our experience with Brittany and Lois was remarkable. Brittany gave us the assurance that the loan would work out and Lois worked with us through the loan transaction process. Her knowledge and, at times sense of humor, gave us the support we needed. An amazing team, we would recommend their company to homebuyers and owners looking to refinance.

2 juni 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

WOW, What a great review Roger! Brittany and Lois are wonderful team members and we are ecstatic you received the support you needed during your home loan process. Thank you for the taking the time to leave us a great 5-star review and choosing us as your lender!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Lois and Brent kept in constant contact with me during the whole process. Would definitely recommend to anyone getting a mortgage or a refi.

28 mei 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

Thank you for the wonderful review Andrew! We appreciate the 5-star recommendation and are so glad Lois and Brent kept in constant contact with you during the whole process. Please let us know if we can help you again in the future!

Beoordeeld met 5 van de 5 sterren

I worked with Brittney Bailey of Veterans Loans

I worked with Brittney Bailey, my loan officer, and Lois Martin, her transaction coordinator. My situation was not easy, being self-employed, yet today we are closing and it is a big victory! Brittney stuck with me for a couple of years, when I first tried unsuccessfully to do a refi due to my own unique situation, until I was able to get all my ducks in order this year, and we were finally able to make it happen. Brittney and Lois made the whole experience very painless. They were always available to answer my questions, always encouraging, and I felt they constantly had my best interest in mind throughout the whole process. I got a great rate on a conventional loan, a smooth and painless transaction, and they were very communicative the whole time. I couldn't be happier and would highly recommend this team whether you are doing a VA, FHA, Conventional Loan, etc...this team will get you there! This is where years of experience really count...these two gals know their stuff! Thank you so much Brittney and Lois!

3 mei 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

Congratulations on making it to closing Deborah! We know it's been a long road, but hopefully it was worth the wait. Brittney and her team are outstanding and we are glad they could accompany you on your journey. Thank you for taking the time to leave us a wonderful review, and recommendation! Please let us know if we can help you again in the future.

Beoordeeld met 5 van de 5 sterren

I would love to thank the team at Mid…

I would love to thank the team at Mid Continent for their exceptional work. From beginning to the end they made the process so simple and efficient. Thanks again for all the help.

2 mei 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

Thanks Kevin for the great review! We are delighted we could help you and make the process so simple and efficient. That's our #1 goal!

Beoordeeld met 5 van de 5 sterren

Well done!

I am so grateful to Brent and Lois Martin for getting me through the refinancing process, oh so ever promptly, as well as stress-free. They didn't realize how refinancing had been nagging me for a year prior, which truthfully gave me anxiety. Also, I received no kidding, at least 25 letters from potential companies to come on board to refinance; however, I couldn't get it completed. Anyway, I don't even know how or when I came across Brent, but apparently, he did the trick! Now it's done!
Thanks again to Brent and Lois.

12 april 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

Thank you Nancy for taking the time to leave VeteransLoans.com such a wonderful review! Refinancing can be stressful, but we are so happy Brent and Lois could help navigate you through the process. Thank you for choosing us as your lender, we are so glad you found us! Please let us know if we can help you again in the future.

Beoordeeld met 5 van de 5 sterren

I had a great experience refinancing…

I had a great experience refinancing with Abby! She made herself available to answer any and all questions, last-minute panicking, and other concerns. I felt genuinely cared for through the whole process, and came away with a much better rate!

9 april 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

Congratulations on securing a great rate Darcy! We are delighted you had a great refinance experience with Abby, she's a wonderful team member. Thank you for taking the time to leave us a great review.

Beoordeeld met 5 van de 5 sterren

Amazing experience

Amazing experience. They treat you as a person not a number like most other loan companies. I had taken out 5 house and refinance loans and this was the best. People are very attentive and listen to your needs. Then they give you the best options and help guide you through the process. I would highly recommend them for everyone.

5 april 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

Hi Dinh! Thank you for taking the time to leave us a fantastic 5- star review. Our #1 priority is our customers and we are ecstatic you felt our team was attentive and listened to your needs. Congratulations on your refinance and please let us know if we can assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Amazing people and amazing service

Lois and Brent are absolutely amazing!!! Extremely knowledgeable and easy to talk to. By far a much better experience than I could have imagined. They were up front and honest about everything and are always available for any questions or issues.

24 maart 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

Thank you Jason for taking the time to leave us a wonderful review! We are ecstatic your experience was better than you could have imagined. We take pride in our customer service and are glad your team members were always available for any questions or issues.

Beoordeeld met 5 van de 5 sterren

It was a breath of fresh air...

It was a breath of fresh air to deal with people who are honest and sincere and genuinely care about homeowners who enter the quagmire of refinancing. I made refinancing inquiries with at least eight other mortgage brokers before deciding to go with Veterans Loans (Mid-Continent). After speaking with Brent, I felt that Veterans Loans was probably a good choice, and it turned out to be the best choice I could have made. Practicing law for 47 years has given me some insight into identifying good people. Lois and Brent worked hard to get the interest rate and terms I wanted, and they were successful! In addition, because I am retired there were issues and extensive underwriting requirements that had to be satisfied before the refinancing was approved. The people at Veterans Loans spent many hours working hard and diligently, conferring with the surveyor, the title company, my financial advisor and various levels of underwriters to make the refinancing seem easy for me. By the time the refinancing process was completed, I felt I had not only accomplished something that was financially beneficial to me, but I had also made new friends. Thank you Lois and Brent and the other people at Veterans who so competently put my refinancing together.
Samuel T. Adams, Panama City, FL

22 maart 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

Congratulations on your refinance Tom! We are so glad we could help you accomplish something beneficial for you, as well as develop a friendship with Brent and his team. We do genuinely care about our homeowners and are thankful you witnessed this first-hand. Thank you for taking the time to leave us an outstanding 5-star review. Please let us know if we can help you again in the future.

Beoordeeld met 5 van de 5 sterren

Outstanding Loan Processors and Process

This was the most expeditious loan process I had. Brent and Lois did an exceptional job of keeping me informed ever step. The minor issue was immediately addressed and rectified. I am totally satisfied and will definitely refer them to my families and friends.

18 maart 2021
Review zonder uitnodiging
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Antwoord van VeteransLoans.com

Thank you for taking the time to leave us an excellent review Hope! We are delighted Brent and Lois were able to address and solve any issues you encountered, they make a fantastic team. Your satisfaction is everything to us and we appreciate your 5-star review. Congratulations!

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