VeteransLoans.com Reviews 

I was very impressed with the professional service I received refinancing my loan with Brent Martin and Lois Martin. They both were able to work in a very tight time frame to get me the the interest rate I wanted and close in 20 days from start to finish. They were helpful in answering all questions and scheduling the closing with the title agent around my work schedule. I was a little leery of handling most all of the loan electronically as this process was new to me. They were accommodating and always responded quickly via email or text. Would highly recommend them in the future for a refinance.

Could not have been better, great people that kept me informed throughout the process

Easy no bs process. The only good thing that came from COVID I guess

Karen and Matt were fantastic! Excellent service to get my loan done on time and with no headache.

We closed on our house yesterday! We are so grateful for Brent and Lois. They were so amazing, fast, and professional. I'd give 10 stars if I could. Thank you for our awesome rate. We will definitely use you all again in the future.

Brent and Lois were friendly, efficient, professional and a pleasure to work with. Process took less time than expected, and Brent was able to secure a super rate. I will be able to pay off my loan much more quickly as a result of their assistance.

Gloria S.

Brent and Mrs Lois were incredible! Extremely fast, extremly responsive in every aspect of the process start to finish! They gave perfect advise and got us an amazing rate. The most sincere and genuine people that you can find. They were a blessing!

Jason Hash
USMC

I worked with Veteran Loans for a refi and Brent was extremely knowledgeable and professional. He’s very prompt with responses, forthcoming with information and patient when you have screaming kids in the background. Would highly recommend.🥰

My refinance only took a little over 5 weeks to complete, primarily due the work of my loan officer - Brent Martin. Brent help me through the process and kept me informed of the status of the loan request. He was a pleasure to work with and very knowledgeable.

Great service and very helpful, Amber and Patrick were great.

The service my wife and I received from our associates, Amber and Abigail was outstanding. They had quick and solid answers to every question, and responded to every inquiry in a quick and efficient manner. When a difficulty did arise, they had logical explanations, and provided solutions that were understandable. As stated, the associates that we dealt with were professional and a pleasure to work with. Personally, I have some problems with the groundwork of the overall organization in as much as I felt completely mislead by the advertising on TV. that stated these loans could be finalized with no appraisal or out of pocket costs. This was not true, and once explained by the competent associates, somewhat acceptable. Overall we give our experience with the folks that led us through the steps to attain our refinance was above reproach and enjoyable - a true five star plus performance by Abigail and Amber. I am bothered about the things that were beyond their control.

This was the best experience I have ever had with a lender. Easiest, fastest, star all the way!!!

With times the way they are (pandemic), we were able to refinance with Veterans Loan in a reasonable time frame. The staff (Keeley Duncan and Jessie Latham) were incredible, keeping us informed on a daily/weekly bases of requirements. All the paperwork, information gathering, and phone calls involved, normally create a stressful environment. That did not seem true with our experience with Veterans Loan.

I'll contact them again for future home buying or refinancing and will definitely recommend them to other veterans.

I would like to thank Keeley Duncan and Jessie Latham. Both took the time to work with my wife and I and ultimately accommodated our refinancing needs. This was my second Refi in four years, and I can say that VeteransLoans.com, completely understood our needs and goals. While this was not home purchase, considering how smooth the process went, I would highly recommend VeteransLoans.com for any first-time home buyer.

I would like to take this time to thank Michelle Huff and Erin Jensen for working my loan. The process was very well streamlined from start until complete. Being in the Army is hard enough with so much uncertainty (Covid). The ladies were an absolute pleasure to have on my team including my real-estate agent. All documents were on time with no error. I really reflect upon those conversations with these true professionals. In my mind the home buying process should be just as it went. They processed the second home my family bought in the past three years, and they matched every aspect of my expectation. My 1st home buy was with a family friend/ Co-Workers wife so that in itself was a personal connection. For michelle and erin to match that was very rare and appreciated. Please give these ladies the upmost respect and if possible a raise/promotion. I will use their service if we decide to buy again. Thanks and god bless!

Easiest refinancing process ever. Every person I dealt with was professional and knowledgeable. Will always try to use them in the future.

I absolutely love how easy and smooth this was. We had to squeeze dates in a short period of time to make it work and we got it done on time!!! Will never use anyone else.

Thanks,
Carlton

I had the pleasure to deal with Katy Via and Zach as my loan officers on my refinance. They both were very knowledgeable and very helpful in the dealings of my loan. I have a very busy schedule that they worked around to make this loan as easy at it could be for me.

I purchased more than 5 homes over the years and would like to say that VeteransLoans.com exceeded all expectations. My transaction was complicated because I had to sell 2 homes first and Amber and Abigail were outstanding Loan Officers that were with me every step of the way and got every single hurdle cleared so there was no delays. Go with them you will not regret it!

Being a first time home buying and utilizing my VA Home Loan was a daunting and somewhat intimidating task. I read nearly everything that I could get my eyes on and my brain around related to the home buying process and with the additional requirements from the VA. Matt and Louis were INCREDIBLY patient with me and took their time to provide sufficient answers to the many questions I had. Their response times were relatively quick and they were both very respectful and understanding. Anyone and I mean ANYONE...that is considering a VA Home Loan...I would ONLY recommend VeteransLoans. Matt and Louis...many thanks :) Nothing but professional, respectful, patient and understanding.