Vision Spaces Reviews 140

I ordered a media wall bundle on 15th July. 2/3 weeks later I was delivered a fireplace. Few days later they accidentally sent me another one. I was left to organise between Vision media and the fireplace supplier its return. I had random couriers turn up without any notice or confirmation so I had that headache.
Then I was told the slats would turn up around 8th August with the cupboard and panels. After waiting 3.5 weeks they delivered half of the items. I contacted Vision company by phone and the bloke seemed uninterested in the stress and delay it was causing us as well as costs for builders. I sent a follow up complaint email and the response was a dreadful two liner whom couldn't give a monkeys.

Items:
Negatives:
The veneers on the slats are paper thin and come off easy so you have to be very gentle.

Positives:
They changed the slats colour on request and the stuff looks nice. It was also all well packaged.

Excellent quality my room looks fantastic

Excellent service and efficient delivery of product. Quality was superior.

Brilliant from start to finish, really good quality. Would definitely recommend & also recommend a second person to get it on the wall, took an entire day but well worth it!

Quality panel boards, better quality than most that are sold. They Look great 👍

Ordered the media wall bungle online with fire after receiving my sample boards to help me decide on the colour to go for, the fire I received after a few days checked it over and it’s lovely looking forward to receiving the rest of my order

Fast deliver. Good products

Ordered the sample box which was deliver quickly and the quality of the samples was of a very good standard. Will be ordering my media wall package from them soon

Excellent and friendly service. Quick to respond

The media wall was delivered in sections. Customer services was excellent. The TV lights was missed but soon sent them when I emailed. Very good quality 👌 the only real downside was that some of the fittings were missed so you had fix with screws, with the fire place, to get it secire together. I managed to sort it myself. Would I buy again 🤔 yes I would over all 5* I'd say. Thank you.

We recently purchased a panel and slab from VisionSpaces.co.uk and the entire experience exceeded our expectations. The product quality is superb—both the panel and slab are beautifully crafted and have become the highlight of our living room. Everyone who visits compliments them!

What really stood out was their top-notch customer service. Vision Spaces went above and beyond by sending regular email updates throughout the production process, which was both informative and reassuring. It felt like we were part of the journey from design to delivery.

Speaking of delivery—it was perfectly on time, which is always a bonus. If you're looking for premium panels with exceptional service, look no further. Vision Spaces is a true gem!

The product was as described, fitting requires so good DIY knowledge but the end result looks great. Shipping was split with the fireplace arriving just over a week before the rest of the shipment which was not communicated clearly bit easily and quickly clarified by contacting their support team

Great quality and installation was straight forward thanks to the video instructions. It looks great

We were delighted with friendly customer service, our tv panel was perfect, delivery and communication brilliant! We then decided we would order the matching floating unit. I placed order in the morning expecting delivery approx 2 weeks but got a phone call saying it could get delivered same day, excellent I thought and it was, not sure if the one we got was maybe a display model as it had a few little markings and had partly been put together. Fortunately this didn't make a difference and we are delighted with unit too.
I would recommend and definitely buy from Vision Spaces again.

Excellent quality product, very good customer services.
Delightful with how it turned out

Lovely media wall for the price yes your parts may arrive at different times but as long as you book installer for after the estimated delivery time then thats fine

Brilliant quality absolutely transformed my room
Would recommend

Excellent quality product. Very impressed.
Thank you vision spaces.

Excellent service and a great tv media wall

Great sample, good quality product