Vistaprint Reviews 

Very helpful with all my enquires and fast in making contact.

16/10/23
Vistaprint to Wix website transfer July-August 2023
Disaster we were prior assured there would be no problems.
most of our images are now display black entries with identical titles. Search is removed. we are receiving no orders as customers cannot use website.
13 Emails to & from Vistaprint all full op PR but no repairs Emails to Wix Nothing? anybody else having this problem with either firm refusing to fix their problems? Vistaprint even auto extracted a full year forward payment 2 days before transfer without prior notification. yet will do nothing to repair our Ecommerce Website.

Vistaprint reprinted my job three times and still got it wrong. It took weeks and weeks of waiting, then they still couldn't get it right. What annoyed me even more is that I wrote a review on their web site and they deleted it, so they only show good reviews. Then I emailed them to say how disappointed I was and they never replied. Then I got a survey asking about my experience, which I retold them and they never replied to that either. Clearly they have no interest in providing a good customer experience. I have spent thousands with them over the years, but I am done, I will not use them again.

Awesome, easy Web page to order my business cards online and delivery time was actually earlier than I antisapated thank you.
I would not hesitate to recommend this company to all my friends

Terrible experience! Had ordered a gift for a family member, had paid a whole lot of money for priority shipping so that it would be delivered by December 29th. Fast forward to the evening of December 29th, I get an email saying that the product is no longer in stock and they've cancelled the order. Would have appreciated it if I could have been told when I had ordered and NOT the day it was supposed to be delivered. Disappointed doesn't even begin explaining how I feel.

Awesome quality business cards. We had an issue with a graphic coming out a different shade due to having a background on a PNG image. Vista print resolved the issue and replaced our order free of charge. Very happy with the service, and cannot recommend more.

Vista Print have never failed. Just received the birthday banner 76x1183, eyelets printed on Indoor vinyl. What a smashing job. Thank you all so much. I have purchased several times from VP. Canvas's & other items. I have never been let down. Keep buying? Yes of course.

live chat doesnt answer, deliveries take forever even though its " local " - will be buying business cards from local sign writer next time.... doesn't take several weeks for them to make some cards.

Amazing easy and super fast delivery, so happy with them , highly recommend them

I have ordered 3 different items from Vistaprint and have been super happy with all orders. They have come super quick for overseas orders, especially even 1 during COVID time. The quality is excellent, the project-making facility is easy and gives many choices. The package arrives extremely well packed for avoiding getting wet and the tracking service, telling me when it has been delivered etc is again, excellent! Their communication is awesome and quick if you have issues or need help. Their return policy is hassle-free. Their prices are extremely competitive and most times cheaper than others, locally or otherwise. I highly recommend this company.

Received fault T-shirts, double lared , than painted and re sticker , not buying any product again at all.

Very disappointing business cards. Colours pale and washed out and not the colours I sent them. White bar along the bottom of my black cards. Never again.

Bought a Tshirt and mug from Vista print. It was supposed to arrive on the 24th May. But it was super quick and actually arrived today 14th May. Such good delivery. Great products, you get what you pay for. the Tshirt was a bit thin but the print turned out great for a low qual res. The mug is great I have no flaws with this.

Might be a rare case but had a very good experience using Vistaprint to buy thank you cards for our guests. Uploaded one of our wedding pics and formatted the card. Ordered on the 13th Dec, shipped 15th and delivered on the 21st (was given a date of 30th when ordering so super happy with this). Quality of the cards is great.

I am vistaprint customer over 7 years. This year they changed their nz vistaprint public format, this is really disaster, it lost all my 7 years saved files, I cant reorder and fix all the previous order. Especially in this busy Christmas season, make me so bad to catch up all the new customers without reorder brouchers, bussiness card etc. Called them and they tell me to purchuse graphic design, pay frist and they place order and refund the design money back to me. I can't believe this complicated way even if it works, as I have very perfect my own previous design, I only need reorder, no need redesign and pay others in this complicated way. Very frastration. And this situation inference all nz existing customers, not me only and calling customer service said will help me slove problem in 3days and no response 1 month till now. Vistaprint you totally lost nz customers, very disappointed till now near 1 year since your new nz website format, it still no recover to normal. Won't recommend for their printing service - 1 star definitely base on now experience. For self website design, I still can recommend, I will give 3.5 start.

very very very poor service and nothing to compensate the fact my website is still not live and that i now have to use this company for life to keep my website as i apparently don't own the website if i unsubscribe from their service ,,

highly advise not to use this company

Terrible service, Not recommended. Crazy slow delivery, products I’d ordered went through 5 different countries that all have covid-19, on the way to New Zealand. Can’t track and trace half the order. It now says my order has been delivered but it hasn’t and Vistaprint Customer care is not open in the weekend. I will never use Vistaprint again and will tell everyone how useless they are and not to deal with them.

We have had ongoing problems with Vistaprints web site with technical problems that been on going since 2018 We rely on the bookings page that we have on there website. There have been a number of problems from bookings not been sent to our email address, this seems to be ongoing. Today we cant receive any booking as there web site wont even let you make one. When you call Vistaprint the standard answer seems to be it will be resolved in 24 to 48 hours. This is not good enough. Over the past 3 years we have been using the there website I estimate we have lost Apox $60.000 and have had lots of stress. If I was to use a website for bookings it would not be Vistaprint

Also I ordered some printing and paid with my visa card. When I checked why my order had not arrived I saw that it was still in checkout even though I had paid and that it said so (There were funds available on my card). When I called the same old story its never there fault, I re-ordered my printing it will now be late for an event that is been held where I live. I asked if I could have a jpeg of the design so that I was able to print some temp black and white copies to cover me I was told no. They take no responsibility.

When I get time I will defiantly be looking for a different company to use unless they can resovle some of my issues.

credit card hacked while dealing with Vistaprint.

Vistaprint ended up costing me far more than if I used a local company. I used the New Zealand website and placed an order for flyers. I paid them and then was contacted by NZ customs asking for an extra $270 to release the flyers as Vistaprint had outsourced it to Australia. This was an unforeseen expense and cost me far more than if I had used someone else (cost me $210 more). The complaints process person was unhelpful and the experience has not been pleasant.