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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I have yet to receive this order nor has it even shipped. I have emailed your company twice with ZERO response. Absolutely awful customer service. I needed these K-drops fairly quickly for my newborn... Toon meer

Beoordeeld met 5 van de 5 sterren

I order my hormone combination and high vitality through them on a auto ship and realized I had more than I needed. So I emailed and left them know I needed to cancel my order and they were quick to r... Toon meer

Beoordeeld met 2 van de 5 sterren

I discovered after I ordered the product from your website that you charged me double what any other supplier would for the same product. Even our local naturopathic doctors don't mark this product u... Toon meer

Beoordeeld met 3 van de 5 sterren

I found exactly what I was looking for on the website and was pleased with the ordering process. Customer service is responsive in a timely manner. Unfortunately shipping is not what is stated on the... Toon meer

Bedrijfsgegevens


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2,9

Gemiddeld

TrustScore 3 uit 5

101 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,9

Alle reviews

(101)

30 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

I found exactly what I was looking for, but…

I found exactly what I was looking for on the website and was pleased with the ordering process. Customer service is responsive in a timely manner. Unfortunately shipping is not what is stated on the website. I have yet to receive an item that I ordered on November 1st and it is now November 11th.

3 november 2025
Beoordeeld met 2 van de 5 sterren

Can you please refund me for the night…

Can you please refund me for the night time fat burner for women it did not work

14 juli 2025
Review zonder uitnodiging
Logo Vitaheals

Antwoord van Vitaheals

Hello Joanne, I am so sorry to let you know that we don't have your order information about your name. Please share proper details to check your order. We have updated the same on our live chat, but you were not able to provide correct information regarding your order. It seems you have ordered from someone else, so please contact the appropriate seller.

Beoordeeld met 1 van de 5 sterren

Still not received

Still not received. Posted from China not the eu. Tracking number is showing its dhl but when check Tracking is china post company. Can't take the supplements even when arrive because probably fake powder inside and who knows what's in it. Don't waste your money

9 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I can not believe how long it is taking…

I can not believe how long it is taking me to get my supplements I still don't have it.

27 juni 2025
Logo Vitaheals

Antwoord van Vitaheals

Hello Jenn, I am so sorry for the trouble with the order. The package has already been shipped, and USPS delayed the package. The package has been delivered to you already.

Beoordeeld met 1 van de 5 sterren

I will never purchase again from Vitaheals.com

I will never purchase again from Vitaheals.com. I placed my order on April 30, 2025. After several days of not receiving a shipping notice, I checked on line. No info as to back ordered, nothing about shipment, nothing at all. I tried a chat session during business hours. No responses to multiple chat sessions. I called their phone number. It has a message "this number is not receiving calls" and it hangs up. You can't leave a message. So, I emailed on May 5th and here is a copy of my email... I placed my order with you on April 30, 2025. I have a confirmation that same day. I have emailed you, started a chat, and also called your phone number. NO REPLIES. Either tell me you have shipped my order or cancel my order.
No response until a day later saying oh, sorry, we shipped your product today, May 6th. I checked the tracking number. Guess what. It still had not shipped on May 6th. So, did they cancel the order. No, they shipped it anyway. So, I purchased the product elsewhere and got it before Vitaheals shipment got here. Now I can't return it because you can't get them to answer the phone, nor chat, nor email to get a return authorization.
You have been warned. Shop here at your own risk and you likely will get the same no responses I received. One star is way too good. I had to do at least one star to write this review.

2 mei 2025
Beoordeeld met 5 van de 5 sterren

Customer service

I order my hormone combination and high vitality through them on a auto ship and realized I had more than I needed. So I emailed and left them know I needed to cancel my order and they were quick to respond and cancel my order and refunded me no problem. Very satisfied!

26 februari 2025
Beoordeeld met 1 van de 5 sterren

I have yet to receive this order nor…

I have yet to receive this order nor has it even shipped. I have emailed your company twice with ZERO response. Absolutely awful customer service. I needed these K-drops fairly quickly for my newborn daughter & I even paid for expedited shipping. I will never refer your company & will be warning my pediatrician who referred me to you, to reevaluate this decision.

12 december 2024
Beoordeeld met 1 van de 5 sterren

My package was mis-delivered

My package was delivered to an address in Arizona and I live in Maryland -
Customer service has been delayed and noncommittal about how to resolve this and at the moment, I'm out my product and $112.

Not a happy camper.

And it's very upsetting for me to write this - I know many small businesses struggle - I want o give this one the benefit of the doubt and it's difficult without communication.

4 december 2024
Beoordeeld met 1 van de 5 sterren

Lack of communication

I am trying to get someone to help me adjust my subscription and it is nearly impossible to get any response. I used the chat function, email and tried the phone number that is on the website and still there is no response. I am having trouble finding my account too. Otherwise I could just make the adjustment myself. Hopefully someone respond to this

4 juli 2024

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