I organised my VIZ public liability insurance online for my cleaning business. The process was straight forward & easy to do via the website. I found the price was a tad cheaper than other insurance p... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very simple to use direct system online to get a quote. Very reasonable cost. Loved the certificate of currency on my Apple wallet. Thank you.
Bedrijf heeft geantwoord
Amazing! Consultant was super friendly, and took away all the usual complications with insurance. Asked some simple, straight forward questions to provide the best coverage for our business, execu... Toon meer
Bedrijf heeft geantwoord
The operator that took my call was knowledgeable and proactive as well as being very pleasant to deal with. Offered solutions and did what he said he would! Gives you confidence that should the nee... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over VIZ Insurance
Geschreven door het bedrijf
Nobody wants to think about business insurance.
We’re experts in helping tradies get insured. Pick a policy you can understand and get started.
Build Your Policy With Cover For:
Public & Products Liability
Tools & Equipment
Tax Audit
For policies commencing on or before 30 June 2025, © VIZ Insurance Pty Limited ABN 49 615 973 487, AFSL 494857 (VIZ), acts as an agent under binding authority for RAC Insurance Pty Limited ABN 59 094 685 882, AFSL 231222 (RAC), the product issuer. For policies commencing on or after 1 July 2025 VIZ acts as an agent under binding authority for the insurer, Ivory Insurance Pty Limited (Ivory) ABN 54 608 092 566 (regulated by APRA). VIZ receives a commission from RAC and Ivory for policies issued which is a percentage of your premium.
Contactgegevens
4,7
Uitstekend
236 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Antwoord van VIZ Insurance
Thanks for the review Maarten!
You were really easy to deal with and…
You were really easy to deal with and sort out. Thanks
13 maart 2026
Antwoord van VIZ Insurance
Cheers Beth, glad we could help you out and thanks for the review!
Quick and Efficient
My call was answered more or less straight away - I didn't have to wait to speak with someone. The VIZ employee I spoke with on the phone was very nice and helpful and even sent thru my Cert of Currency before it has been paid for - which we made arrangements for over the phone. Very happy with the service. Have used them for a number of years now.
11 maart 2026
Antwoord van VIZ Insurance
Thanks for taking the time to leave a review! Glad we could help you out and make things easy for you.
Antwoord van VIZ Insurance
Hello Sam,
We’re sorry to hear you’re not happy with your premium or how the payments work.
We’ve sent you an email explaining how your policy is paid for – please let us know if you have any questions. Giving customers clarity around their premiums and payment structure is important to us, and we’re currently looking at ways to make this clearer when new or existing customers receive a quote.
Please let us know if there’s anything else we can help with.
Simon O
Managing Director
Antwoord van VIZ Insurance
Thank you Xiaoqian! Let us know if you need anything else.
Antwoord van VIZ Insurance
Thanks Scott – appreciate it. Just shout if you need a hand again.
user friendly
28 februari 2026
Antwoord van VIZ Insurance
Thanks Hannelore! Let us know if you need anything.
Great service and knowledge of policy…
Great service and knowledge of policy and what’s included and happy to answer any questions asked and tailor policy to suit my company needs.
19 februari 2026
Antwoord van VIZ Insurance
Glad we could help you Luke, and thanks so much for taking a sec to review!
easy and non complicated great service
15 februari 2026
Antwoord van VIZ Insurance
Thanks for the review Stephanie!
We have renewed but havnt been sent our…
We have renewed but havnt been sent our certificates of currency
4 februari 2026
Antwoord van VIZ Insurance
Hello guys,
Our apologies for any confusion, we've sent you an email to check up on this one. Let us know if you need anything else, and feel free to give us a call on 1300 216 226.
Cheers,
Koby
Customer Agent
From my first phone call to my renewal…
From my first phone call to my renewal every year has been simple, effective and ticks all the box,s.
12 februari 2026
Antwoord van VIZ Insurance
Thanks so much for taking the time to review Ken! All the best.
Simplicity and price were my main…
Simplicity and price were my main criteria. Less than 5 mins.
27 januari 2026
Antwoord van VIZ Insurance
Cheers Peter! Appreciate the review.
Antwoord van VIZ Insurance
Thanks a lot Milorad, let us know if you need anything!
When you read the documentation you…
When you read the documentation you slowly start to realise you bought junk insurance.
7 februari 2026
Antwoord van VIZ Insurance
Hi Robert,
We’re sorry to hear you’ve come away with that impression.
VIZ was built to provide genuine protection for tradies, and we pay a significant amount in claims each year to customers when things go wrong on the job. Transparency in our policy wording is important to us so customers can see clearly what is and isn’t covered.
If there’s something specific in the documentation that concerned you, we’d really appreciate the opportunity to review it with you and explain it in plain English. Please contact our team directly on 1300 216 226 or email hello@vizinsurance.com.au, and we’ll make it a priority. We’re here to help.
Simon O
Managing Director
Spoke to a human not a robot.
Spoke to a human not a robot.
Could understand the person I was speaking to.
14 februari 2026
Antwoord van VIZ Insurance
Thanks a lot Philip - we really appreciate the review!
Its trouble free and easy
4 februari 2026
Antwoord van VIZ Insurance
Thanks for the review Glen, cheers!
Prompt and effivient customer service
I wanted to add some additional to our plan. The response with a quote was extremely prompt and I felt the cost was good value.
4 februari 2026
Antwoord van VIZ Insurance
Thanks for taking the time to leave a review Stephen and Kim!
Great deal to help tradie keep cost low…
Great deal to help tradie keep cost low and easy online quote, hopefully it will keep the same way when I add up more options in the future,.
11 februari 2026
Antwoord van VIZ Insurance
Super glad to hear it Simon!
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