Customer service is great and always there to help. It's affordable and im always letting people know about the insurance i use
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Lees wat reviewers zeggen
I organised my VIZ public liability insurance online for my cleaning business. The process was straight forward & easy to do via the website. I found the price was a tad cheaper than other insurance p... Toon meer
Bedrijf heeft geantwoord
Very simple to use direct system online to get a quote. Very reasonable cost. Loved the certificate of currency on my Apple wallet. Thank you.
Bedrijf heeft geantwoord
Amazing! Consultant was super friendly, and took away all the usual complications with insurance. Asked some simple, straight forward questions to provide the best coverage for our business, execu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over VIZ Insurance
Geschreven door het bedrijf
Nobody wants to think about business insurance.
We’re experts in helping tradies get insured. Pick a policy you can understand and get started.
Build Your Policy With Cover For:
Public & Products Liability
Tools & Equipment
Tax Audit
For policies commencing on or before 30 June 2025, © VIZ Insurance Pty Limited ABN 49 615 973 487, AFSL 494857 (VIZ), acts as an agent under binding authority for RAC Insurance Pty Limited ABN 59 094 685 882, AFSL 231222 (RAC), the product issuer. For policies commencing on or after 1 July 2025 VIZ acts as an agent under binding authority for the insurer, Ivory Insurance Pty Limited (Ivory) ABN 54 608 092 566 (regulated by APRA). VIZ receives a commission from RAC and Ivory for policies issued which is a percentage of your premium.
Contactgegevens
4,7
Uitstekend
237 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Very quick and very easy to get my…
Very quick and very easy to get my business insurance sorted.
9 januari 2026
Antwoord van VIZ Insurance
Thanks for the review Richard!
I put a claim in for tool insurance…
I put a claim in for tool insurance over 4 months ago, because I did not have receipts for tools I have collected over the years or photos I was made to feel like a liar when they were stolen, it has not been a simple process, I'm fairly furious, I doubt my claim will be paid out, I have not heard from them despite being a client for over 8 years and NOT one claim made, I will be leaving this serivce and going through a broker next time
2 januari 2026
Antwoord van VIZ Insurance
I’m really sorry to hear how frustrating this has been. Having tools stolen is stressful enough, and it’s not okay that you’ve felt unheard or questioned during the claims process. I’ve followed this up directly with claims, to understand the delay and what’s needed to move things forward.
You will hear from claims directly and I will continue to monitor until its resolved. You can contact me directly on 1300 216 226 if you have any other questions in the mean time.
Simon - VIZ Insurance.
You can talk directly to someone in Australia
Wasn’t difficult to firstly follow the website setup, but then even easier to back that up by talking to a employee who was clear and helpful.
29 december 2025
Antwoord van VIZ Insurance
Really appreciate the review! Glad we could help you out.
Antwoord van VIZ Insurance
Thanks Trevor! Let us know if you need anything.
Antwoord van VIZ Insurance
Thanks for the review Ross! Let us know if there is anything more we can do to help.
Antwoord van VIZ Insurance
Thanks Rupert, appreciate the review!
Antwoord van VIZ Insurance
Great to have you on board Kirill! Thanks for the review.
Antwoord van VIZ Insurance
Stoked to hear that it was nice and easy Troy, let us know if you need a hand with anything.
Antwoord van VIZ Insurance
Thanks for taking the time to review Peter! Let us know if you need anything.
Prompt response
26 november 2025
Antwoord van VIZ Insurance
Thanks Philip - great to hear that our team could help you out quickly!
Great service
Great service, I needed documents updated urgently and this was done extremely quickly and efficiently.
Highly recommended VIZ insurance.
24 april 2025
Antwoord van VIZ Insurance
Thanks a lot for the review Rick, much appreciated! Let us know if you have any questions or need anything else!
Antwoord van VIZ Insurance
Glad to hear Koby could help you out Natasha! Thanks a lot for the review.
Antwoord van VIZ Insurance
Cheers for the review, Leon. Glad we could help!
Antwoord van VIZ Insurance
Thanks for that John! Let us know if you need a hand with anything.
It's smooth as silk to get insurance…
It's smooth as silk to get insurance policy. Easy to contact if needed.
30 oktober 2025
Antwoord van VIZ Insurance
Thanks for the review, Nabi. Hope your weekend goes just as smoothly!
Antwoord van VIZ Insurance
Thanks Gary! Much appreciated.
Antwoord van VIZ Insurance
Appreciate the review Luke!
Good experience easy to talk to and…
Good experience easy to talk to and sorted out everything for quickly
14 oktober 2025
Antwoord van VIZ Insurance
Thanks Dave! Let us know if you need anything.
Terrible claims customer support
Terrible claims customer support. I had all of my tools stolen from van a week ago and after multiple phone calls and emails I still don't have a claim number. I havent been able to work for a week because of this so I've lost a weeks wages.
8 augustus 2025
Antwoord van VIZ Insurance
Hi Rob, we're really sorry to hear about what’s happened. This is highly unusual and we're looking into where the service broke down.
Your experience must have been incredibly frustrating, and we completely understand how important your tools are for getting back to work.
We’ll be on this daily until its resolved for you. In the mean time, the claims team can be reached on 1300 850 491.
– The VIZ Insurance Team
Highly Recommended
Easy application online, User friendly, Price beat other insurers by a mile. Highly Recommended!
17 september 2025
Antwoord van VIZ Insurance
Thanks legend! Let us know if you need a hand with anything!
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