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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Horrible customer service, takes days to get a response from an email. It took me over a month to finally get a return label for headlights I purchased. When they received the headlights I returned th... Toon meer

Beoordeeld met 1 van de 5 sterren

Order #UK1629 Website for UK promises 5 day delivery 8 days later only printed a label, still not actually despatched & coming from china. If you must buy Vland try using a reliable firm instead of... Toon meer

Beoordeeld met 1 van de 5 sterren

Very disappointed . No customer support . Vland suburban tailights shorted my fuse on reverse . No help from customer service . It turns out wiring has internal reverse polarity shorting the fuse . I... Toon meer

Beoordeeld met 1 van de 5 sterren

Simply awful. Headlight housings are incredibly fragile plastic, the bulbs themselves have arrived broken. Replacements probably will be too. Unclear fitting instructions. No response from the sales t... Toon meer

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159 reviews

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Alle reviews

(159)

27 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I ordered headlights with taillights…

I ordered headlights with taillights $$$, spent money on two day shipping got it package the 6th day which was only the head lights tail lights are missing didn’t get them at all , I called number no longer in service I call china they don’t answer very disappointed feel like I was robbed was promised something that I paid for and never received it

12 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

VLAND are not worth buying.beware of these clowns

Bought a Set of rear lights for my Dodge Challenger.these were the Euro Amber spec version.plug and play.I installed them on my vehicle and it was sent off to the IVA test grounds so I could drive it in the U.K. The car failed the test on the rear lights.the Amber indicators flash when you press the brake pedal and then the red brakes lights come on?this was a failure.I had to send off my old lights to covert so it could pass the test.Vland Did nothing to help me...VLAND are useless at after sale and a massive waste of time.all they said was" the technician said this is normal and will not affect the driving" are you for real???? I was in conversation for months through email and got nowhere.the people I delt with were of no help and just dragged it on.

13 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad quality lights

I bought their tail light for a Subaru STI VA chassis. The led sequential turn signal on the left has 2 dead bulbs at 1 year and 2 months. Right at 2 years, the right one has 2 dead bulbs too. The quality of these lights is really bad, and the installation is not smooth too.

29 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

WARNING

WARNING, DO NOT BUY FROM THIS SELLER!
Purchased headlights for my 2012 VW Golf that were specifically advertised by this seller for my vehicle, after paying a qualified auto electrician to install there is a constant headlight error displayed on the vehicle MFD. The seller continues to not provide a answer or fix for this and constantly dodges questions from on ebay messages. This has been going on for 4 months now with no resolution.

10 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesome upgrade!

I just had these lights installed and blown away by how they transformed the rear of my pre-LCI 440iThey look stunning when on and off, adding depth and definition to an already pretty rear - this just perfected the car and certainly makes it stand out.I heard comments on these lights being dimmer than the standards, but that is certainly not the case for pre-lci lights.Up close, they look very high quality, light is even and the fitment seems to be an exact mould of the originals.Can't fault them in any way - I just hope the quality is high enough to match a genuine BMW product, and that they will stay intact for many years ahead. If not, I will update the review.

10 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company are a joke! Don't order from here

This company are a joke!! Ordered lights for a Mini Cooper and emailed the specific requirements for being legal in the UK. I even had to specify that the reverse lights were white.
They sent the lights and the reverse lights are red.
They then wanted me to pay for return postage to China. Honestly terrible customer service. They did offer an exchange but I'd have to pay for postage and customs. £100 that would be..not worth it.

8 maart 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Unhelpful support however issue was resolved silently - Still awaiting reply, DO NOT BUY DIRECTLY

Edit: I have since received the replacement bulb, still no reply from support however so very interesting customer service. I was able to get the tracking number from Instagram DMs with them however but they did not reply on any other platform, hope this helps someone in the same situation.

Hi VLAND, still waiting on a reply to my warranty. I received a defective bulb, so I can not use the front headlights.

Very disappointed as they replied reasonably quickly up until "Sorry for the delayed response. Is it convenient for you to provide me with a video? The factory said that it would like to check the problem of the bulb by video before the warranty." I then sent the video and have heard nothing since. Seen other reviews after the fact saying the same thing and they reply once the warranty period is over saying they cannot amend due to the period being over...

I'll edit accordingly upon reply

2 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Trash!!!

Placed order on 8/15/21
Received order on 9/27/21

Lights stopped working on one side
Contacted support on 6/12/22

Warranty is 1 year, clearly I was within that warranty time.
They kept asking for pictures and videos which were all provided, they would say “let me check with my factory” or “let me check with customer service” then took weeks to email back. During these periods of silence from them we reached out several times asking for an update. They pushed it off until we were out of warranty then tried saying it’s not covered under warranty due to expired warranty.
Seriously 😒
I guess that’s what I get for using a company overseas that doesn’t care about scamming people.

We have found a much better company who is in the States we are happy with have also sent all documents to the better business bureau as well as a lawyer.

12 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give 0 or lower I would…

If I could give 0 or lower I would have!
I ordered headlights for my Subaru STI. When I got the confirmation email it stated in it that the headlights wouldn’t fit now. I emailed Vland 3 times and direct messaged them on Instagram to make sure they would send the correct headlights. I got 1 very short email stating that “ the headlights I ordered and the information I gave about my car match ! And they would fit “
I waited and waited for my headlights to arrive and after 12 days they did and they in fact DONT FIT.
I’ve tried getting in contact with Vland but they won’t return any messages. I have reported them to the appropriate authorities as they are clearly trying to steal my money !!
STAY AWAY FROM THIS COMPANY !!!!

22 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 Stars For Bmw F32 Smoked OLED Tail Lights

Purchased the Bmw F32 Coupe Smoked OLED Tail Lights and received them to Ireland from Vland.com in less than 10 Days 😊
Beyond happy with them, superior quality & 4hrs to fit them.
A fantastic upgrade to my car, well worth the money and I highly recommend Vland & to Nicole @Vland Thank You for your support.
Karl M
Ireland

11 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Buyer Beware!

Same as all other recent reviews. They sent an incompatible item and are running circles on the return process. Asking the same questions, making excuses and delaying return process. Don't purchase from this company or you will lose your money. I will now need to obtain assistance from PayPal or my credit card company. Lucky if I'll get any money back. Will inform California Department of Consumer Affairs.

19 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM

SCAM
Honestly. Got sent wrong item. Agreed to return on my own expense for a refund.
For three months they were telling me that they ‘need to check with their workers’. The parcel was tracked and signed for. I honestly had written it off. Got refunded after almost 4 months since purchase the item was returned.

17 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy

Do not buy! Not worth your time or money lights are faulty! Do not line up right! Not worh it at all

3 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy

Do not buy! Not worth it went to install lights do not turn on at all! Spent a lot of time to install them!

3 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid at all cost!

Ah! Is there a lower rating? Please don't ignore the reviews here.

I ordered a set of tail lights in November 2022. Unfortunately, the taillights were working in reverse order, and the brake light won't even illuminate! So the product is either technically defective or incompatible. I made these complaints, offering to return the item. They kept asking for photos and videos which I gave them but they won't stop and kept asking for more. I eventually granted their wish by giving up having realized they were running circles with me.

Please do not be surprised if you feel robbed by these guys. Check the reviews! Very similar issues! Be warned!

23 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

vland has terrible product quality

vland has terrible product quality, have been in a claim for several months they sent me cracked headlights, and one headlight flipped backwards. customer support is terrible and sends one lined responses running you in circles hoping for you to give up. i spent 700 on headlights that are unsafe and they won't help and send money or new ones to replace i hope you consider this message when thinking about buying their products to save your time! highly don't recommend this company AT ALL COST!

5 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DON'T BUY HERE

I bought two weeks ago front headlights for Golf 6. The headlight turns out to be too low and can't get up. LED BULBS DO NOT MAKE LIGHT, THEY ARE OF VERY BAD QUALITY. TOTALLY USELESS CUSTOMER SERVICE. DO NOT BUY FROM THIS SITE, IT'S SCAM

1 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not sure if this seller is genuine

After waiting for almost one month, I ve decided to open a case with PayPal to get my money back. The seller is claiming the parcel has been delivered, however the tracking number provided is not working. Communication is poor, the seller is very slow to respond (once a week). I would not recommend VLand to anyone. Waist of time and possibly money.

28 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I bought taillights and headlights for…

I bought taillights and headlights for my Toyota FJ Cruiser. after a short time, stress cracks form. according to vland the guarantee is excluded. there was communication for weeks. Unfortunately without success. never again!

4 oktober 2022
Review zonder uitnodiging

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