I crashed my poor DJI mini 3 Pro. All the previous damage had accumulated leaving her in rough shape. They fixed her up right quick!!! & the price was great. They even fixed a part I didnt realize I b... Toon meer
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Fast and clear response to my message enquiry. My questions were answered by a knowledgeable sales associate. The items were shipped in short order. A bit disappointed that the props were not avail... Toon meer
Bedrijf heeft geantwoord
Recently required service on a Chasing M2 that has been giving me troubles intermittently for a few years now. I was very happy to find that Volatus now has a Chasing trained tech and within 2 days my... Toon meer
Bedrijf heeft geantwoord
1. In advance phone advice of the likely cause and remedy. 2. Fast turn around for quote and repair Suggestions 1. Make your web forms easier to use so an invoice and receipt can be more easily p... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Volatus Drones Canada , where our mission is to empower drone professionals with best-in-class drone solutions and support . Our dedicated team serves a diverse array of professionals from public safety, energy and utilities, environmental conservation, construction engineering, civil engineering, mapping, surveying, and geomatics . Every day, they rely on our top-of-the-line unmanned systems to ensure the success and safety of their drone programs. As one of North America's fastest-growing distributors and integrators of unmanned aerial systems, we are 100% committed to enhancing our clients' experiences by providing complete aerial solutions that solve real-world challenges. At Volatus Drones, we offer end-to-end enterprise drone program support, which encompasses enterprise sales, thorough training, and comprehensive maintenance services . Our industry-leading support resources are designed to provide everything you need to maintain a successful and safe drone operation. We are proud to be official partners with many of the leading manufacturers in the industry, including DJI, Autel, CZI, Emesent, YellowScan, MicaSense, Skydio, AVSS, Pix4D, Chasing, PhaseOne, Flytbase , and more. Through our website, you can purchase drones, payloads, and related accessories . Additionally, we offer repair services by trained technicians and provide professional drone training programs to help you learn how to fly drones, gather sensor data, and get certified. Discover the difference with Volatus Drones Canada , where excellence in drone technology meets unparalleled customer service.
Contactgegevens
2045 Dundas St E, Unit 1, L4X 1M2, Mississauga, Canada
- info@volatusdrones.ca
- volatusdrones.ca
4,4
Uitstekend
96 reviews
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Antwoord van Volatus Drones Canada
Hi,
Thank you for your fantastic review! We’re delighted to hear that you found our customer service to be great and responsive. Your satisfaction is our top priority, and your feedback means a lot to us.
Thanks again for your support!
Volatus drones is the BEST
DJI you did it again, put a smile on my face when I was so unhappy my drone was out of commission and your prompt attention made me feel important
14 augustus 2024
Review zonder uitnodiging
Antwoord van Volatus Drones Canada
Hi,
Thank you for your amazing review! We’re thrilled to hear that Volatus Drones could put a smile on your face and that our prompt attention made you feel important. Your satisfaction is our top priority, and it’s wonderful to know we could help when your drone was out of commission.
Thanks again for your kind words and support!
Antwoord van Volatus Drones Canada
Thank you for the great feedback! We’re thrilled to hear that you found our support easy, prompt, and awesome. It was a pleasure assisting you, and we look forward to helping you again!
Great service and repaired drone…
Great service and repaired drone quickly! Highly recommend this team!
12 augustus 2024
Antwoord van Volatus Drones Canada
Thank you for your wonderful review! We’re delighted to hear that you were satisfied with our quick drone repair service. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
I crashed my poor DJI mini 3 Pro
I crashed my poor DJI mini 3 Pro. All the previous damage had accumulated leaving her in rough shape. They fixed her up right quick!!! & the price was great. They even fixed a part I didnt realize I broke!!! She came back literally as good as new <3 Im forever grateful and will continue using these guys <3 <3 Thank you so much!
8 augustus 2024
Antwoord van Volatus Drones Canada
Thank you for the amazing feedback! We’re so glad we could restore your DJI Mini 3 Pro to like-new condition and that you were happy with the service and pricing. It’s great to hear we could fix an issue you weren’t aware of. We truly appreciate your trust and look forward to helping you with any future needs.
Antwoord van Volatus Drones Canada
Thank you for your review! We’re glad to hear you found our service quick, interactive, and reliable. We appreciate your feedback and look forward to assisting you again soon!
These guys are great!
3 augustus 2024
Antwoord van Volatus Drones Canada
We truly appreciate your feedback! It’s wonderful to hear you had a great experience with us. We’re here to help whenever you need, and we look forward to serving you again!
you were only company i found with…
you were only company i found with part. but you didnt have prop for my drone, which i needed as well and to help even out the $25 shippimg feewhich was more than my part
29 juli 2024
Antwoord van Volatus Drones Canada
Thank you for your fantastic feedback! We’re delighted to hear that our service met your expectations and that we delivered on time and under budget. Your satisfaction is our goal, and we’re thrilled to know we hit the mark. We look forward to the opportunity to work with you again!
Antwoord van Volatus Drones Canada
Thank you so much for your wonderful review! We’re thrilled to hear that you were pleased with our fast overnight service and found us pleasant to work with. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Excellent store
Transaction was smooth. The DJI Air 2S was almost new with all accessories.
15 februari 2024
Les articles reçus sont tel que…
Les articles reçus sont tel que d'écrire sur leur site, je recommande.
11 maart 2024
Great service
22 juli 2024
I received very personal attention from…
I received very personal attention from your customer service department. I had a problem with the gimbal on the Autel Evo II drone that you sold me. Customer service got me connected with the Autel repair department. in the USA. It was repaired under warranty.
5 mei 2024
Great service
Staff was very very helpful and the repair was completed within a couple days.
5 juli 2024
Great customer service and support
Great customer service and support. Very knowledgeable staff.
18 juli 2024
Guy knew exactly what I was talking…
Guy knew exactly what I was talking about so I didn't hesitate to order online and the delivery was fast considering I live in Nunavut
11 juli 2024
Overpriced Technician Fee
The price of the work quoted to me was not worth it. Half of the balance due was a technician fee (work fee). The rest were small parts to be replaced and were simple plastic pieces to replace that snap on. They even took off my propellers and left them off, and I had to request that they be put back on when picking up my drone.
16 juli 2024
Antwoord van Volatus Drones Canada
Hello Matt,
Thank you for sharing your feedback with us. We're sorry to hear about your disappointment with the pricing and service you received. We strive to provide transparent pricing and excellent service to all our customers.
The technician fee reflects the expertise and high standard of service provided by our technicians. Replacement of the Gimbal's Yaw Arm involves the dismantling of the gimbal which requires meticulous attention to ensure precise alignment and functionality.
We sincerely apologize for the oversight regarding your propellers. It was not our intention to inconvenience you, and we appreciate you bringing this to our attention. We'll use this feedback to improve our processes and ensure that such issues do not recur.
If you have any further concerns or feedback, please feel free to contact us directly at 1(855)741-8324 ext.103. We highly value your business and eagerly anticipate the opportunity to enhance our service to you in the future.
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