I crashed my poor DJI mini 3 Pro. All the previous damage had accumulated leaving her in rough shape. They fixed her up right quick!!! & the price was great. They even fixed a part I didnt realize I b... Toon meer
Bedrijf heeft geantwoord
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Fast and clear response to my message enquiry. My questions were answered by a knowledgeable sales associate. The items were shipped in short order. A bit disappointed that the props were not avail... Toon meer
Bedrijf heeft geantwoord
Recently required service on a Chasing M2 that has been giving me troubles intermittently for a few years now. I was very happy to find that Volatus now has a Chasing trained tech and within 2 days my... Toon meer
Bedrijf heeft geantwoord
1. In advance phone advice of the likely cause and remedy. 2. Fast turn around for quote and repair Suggestions 1. Make your web forms easier to use so an invoice and receipt can be more easily p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Volatus Drones Canada , where our mission is to empower drone professionals with best-in-class drone solutions and support . Our dedicated team serves a diverse array of professionals from public safety, energy and utilities, environmental conservation, construction engineering, civil engineering, mapping, surveying, and geomatics . Every day, they rely on our top-of-the-line unmanned systems to ensure the success and safety of their drone programs. As one of North America's fastest-growing distributors and integrators of unmanned aerial systems, we are 100% committed to enhancing our clients' experiences by providing complete aerial solutions that solve real-world challenges. At Volatus Drones, we offer end-to-end enterprise drone program support, which encompasses enterprise sales, thorough training, and comprehensive maintenance services . Our industry-leading support resources are designed to provide everything you need to maintain a successful and safe drone operation. We are proud to be official partners with many of the leading manufacturers in the industry, including DJI, Autel, CZI, Emesent, YellowScan, MicaSense, Skydio, AVSS, Pix4D, Chasing, PhaseOne, Flytbase , and more. Through our website, you can purchase drones, payloads, and related accessories . Additionally, we offer repair services by trained technicians and provide professional drone training programs to help you learn how to fly drones, gather sensor data, and get certified. Discover the difference with Volatus Drones Canada , where excellence in drone technology meets unparalleled customer service.
Contactgegevens
2045 Dundas St E, Unit 1, L4X 1M2, Mississauga, Canada
- info@volatusdrones.ca
- volatusdrones.ca
4,4
Uitstekend
96 reviews
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knowledgable drone experts
knowledgable drone experts, my new go-to place for drone purchase & repair
1 juni 2024
Antwoord van Volatus Drones Canada
It's great to know that we've become your new go-to place for drone purchases and repairs. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!
motors arrived quickly
motors arrived quickly, were a very reasonable price, look to be in great condition
30 mei 2024
Antwoord van Volatus Drones Canada
Thank you for your feedback! We're glad to hear that your motors arrived promptly, were reasonably priced, and appear to be in excellent condition. If you have any further questions or need assistance, feel free to reach out to us. We're here to help!
Antwoord van Volatus Drones Canada
Thank you for your kind words, Dillon.
I receive my order in 6 week
15 mei 2024
Antwoord van Volatus Drones Canada
Dear Morin,
Thank you for notifying us about the delay in receiving your order. We sincerely apologize for any inconvenience this has caused. Your satisfaction is our top priority, and we deeply regret any inconvenience caused.
While we make every effort to maintain adequate inventory levels, occasional high demand can lead to temporary stock shortages.
Please know that we are actively enhancing our shipping and delivery procedures to ensure more efficient service moving forward. If you have any further questions or concerns regarding your order, please do not hesitate to reach out to us directly.
We truly appreciate your understanding and patience.
I called the store looking for 3 items…
I called the store looking for 3 items a DJI Pocket 3,DJI Avata 2 full kit with extra Batteries and remote, and A DJI Mavic 3 Pro Cine nothing was in stock. Disappointing as it is marketed as the biggest store
17 mei 2024
Antwoord van Volatus Drones Canada
Dear Ryan,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your recent call to our store. We understand how disappointing it can be when the items you're looking for are not available, especially when we are marketed as the biggest store.
We strive to maintain a comprehensive inventory, but sometimes, high demand can lead to temporary stock shortages. We're actively working to improve our inventory management to better meet our customers' needs.
In the meantime, we encourage you to contact us directly at enterprise@volatusdrones.ca to check for the latest updates on stock availability. Additionally, our team is always here to help you find alternatives or provide information on restock dates.
Your service response were polite and…
Your service response were polite and helpful.
Thse drones are very sophisticated, and your help was much appreciated
8 mei 2024
Antwoord van Volatus Drones Canada
Thank you so much for your kind words! We're delighted to hear that you found our service polite and helpful.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
We look forward to serving you again soon!
Sebastian is a great person to deal with.
What made my experience outstanding was the customer service experience, Sebastian was a big help, very knowledgeable and friendly. He was willing to go the distance to make my experience with the company a memorable one, and that’s the way a company should be, treating customers like they matter.
9 mei 2024
Antwoord van Volatus Drones Canada
Dear Steve,
Thank you so much for your wonderful feedback! We are thrilled to hear that your experience with our customer service, especially with Sebastian, was outstanding.
Sebastian is indeed a valuable member of our team, and we’re glad to know he was able to make your experience memorable with his knowledge and friendliness. Your satisfaction is our top priority, and it's gratifying to hear that we succeeded in treating you like the valued customer you are.
We look forward to serving you again soon!
Best regards,
Your business does not know how to…
Your business does not know how to treat the customer s, will never come back to purchase anything
3 mei 2024
Antwoord van Volatus Drones Canada
Dear Nabil,
Thank you for sharing your feedback with us. We deeply regret that you had a disappointing experience with our store.
We understand your frustration regarding the refund policy and sincerely apologize for any inconvenience this may have caused. As a regular customer, your satisfaction is very important to us. Our policies on non-refundable products such as repair parts are designed to maintain fairness and quality for all our customers, but we understand that this can sometimes lead to frustration.
We value your loyalty and would like to discuss this matter further to find a suitable resolution. Please reach out to us directly at sales@volatusdrones.ca so we can address your concerns more personally and ensure your satisfaction.
Antwoord van Volatus Drones Canada
Thank you Alejandro!
Sebastien 's knowledge and cooperative…
Sebastien 's knowledge and cooperative manner.
He walked me through (for me) a complicated process.
He was friendly and made me comfortable.
21 april 2024
Antwoord van Volatus Drones Canada
Dear Terry,
Thank you for your feedback. At Volatus, we strive to make every customer feel comfortable and supported, and we're glad Sebastien could make your experience enjoyable.
Thank you once again for choosing Volatus. We look forward to serving you again in the future!
Volatus staff were amazing…
Volatus staff made ordering and picking up my drone a very easy process and the staff were very knowledgeable.
19 april 2024
Antwoord van Volatus Drones Canada
Dear Morgan,
Thank you for your kind review! We're delighted to hear that ordering and picking up your drone was an easy process and that our staff could provide the knowledgeable service you deserved.
Best Drone store
Great staff. Authentic products. Lots of options and a repair centre add cherry on the cake.
12 april 2024
Antwoord van Volatus Drones Canada
Thank you very much for your wonderful feedback! We are delighted that you had a positive experience with our knowledgeable staff and that you appreciate our range of authentic products and extensive options.
Our repair center is an essential part of our commitment to providing comprehensive service to our customers. Should you have any further questions or require assistance in the future, please feel free to contact us. We are always here to help!
Thank you once again for choosing us.
Antwoord van Volatus Drones Canada
Thank you for your kind words! Looking forward to serving you again.
Kudos to Volantus for stock.
Ordered the new motion controller 3 same day Avata 2 came out, was in stock for a new product that at times are usually out of stock or special orders.
10 april 2024
Antwoord van Volatus Drones Canada
We're glad we could meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again soon!
Super service et très rapide Merci très…
Super service et très rapide Merci très apprécié
10 april 2024
Antwoord van Volatus Drones Canada
Cher Réjean,
Merci beaucoup pour vos aimables mots ! Nous sommes ravis que vous ayez apprécié notre service rapide et efficace. Votre satisfaction est notre priorité absolue.
N'hésitez pas à nous contacter si vous avez d'autres questions ou si vous avez besoin d'assistance supplémentaire. Nous sommes toujours là pour vous aider !
Encore une fois, merci de nous avoir choisis. Nous avons hâte de vous servir à nouveau !
Cordialement,
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