Would have been a 5, but Wagjag no longer has a pickup point in Hamilton, and won’t deliver to Binbrook Ontario, which is really part of Hamilton. I now need to coordinate to have meat delivered to ou... Toon meer
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I’ve used WagJag for several years and have been pleased with service and products. I primarily order steaks from the Butcher Shop and except for once they are delivered still frozen and as advertised... Toon meer
I had purchased some wagyu steaks and didn't know if when delivered, they were shipped frozen or fresh, which was a serious concern. I called WagJag and inquired, although the CSR did not have the an... Toon meer
Purchased a total of 6 items in December 2024. The two disappointing items were the heated gloves (Rechargeable Heated Touchscreen Gloves). Came without batteries/charging unit - useless really. A... Toon meer
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I have had consistent good customer…
I have had consistent good customer service from Wagjag people. I've been happy with the majority of items I ordered and received in good order. The very few times I encountered a problem, it was resolved very quickly, and always to my satisfaction. Very good experience, always.
How amazing is this
How amazing is this: after placing an order for a home safe, I realized that I had ordered the wrong size.
Within hours after writing to Wagjag requesting a refund, I was refunded and placed a new order.
Great customer service and great products!
Thank you.
Good customer service
I reached out to the CS by call and she patiently solved my issue. I am happy with their services.
Instant refund for unhonoured voucher. I bought a voucher for a chicken place…
I bought a voucher for a chicken place in Kitchener. However when we got there, they wouldn’t honour the voucher. No big deal, we ordered and paid because I knew wagjags policy of refunds if necessary.
Once home, I emailed wagjag and got my refund immediately!!
I couldn’t ask for better service than that.
I was very impressed with the prompt refund!!
Always excellent product
Always excellent product, tell friends and neighbours about it all the time. Have been using this site for years
Customer Service is Who WagJag are!
I think what I appreciate the most from WagJag is their commitment to customer satisfaction. I have been with WagJag for a long time now and while every product you might order from them may not be perfect for you, they do their best to make it right. Sometimes an article of clothing might not be what was specified but then WagJag has always compensated me for it. Their customer service is excellent.
WagJag
I have been a customer of WagJag for years. I am also a repeat customer of their meats and the deal on the Edgewater Park Lodge. The customer service, products, quality, delivery and prices and deals offered are consistently good quality. When problems have arisen, customer service comes up with remedies and are fast and efficient.
When we had an issue with a purchase…
When we had an issue with a purchase the support team was amazing at getting it fixed immediately. Gave me confidence in knowing that Wagjag definitely puts the customer first.
Great Deal!
Purchased a number of coupons for the special at Hibachi. The deal was great and the restaurant did not disappoint.
Great experience with the customer service
Great experience with the customer service team. Very attentive and I got a response quickly and my issue was resolved promptly. Thanks WagJag you’re the best!
Love WagJag
I love WagJag and have always had good experiences. My only complaint is I wish they could find a pick up location in Hamilton for meat and seafood orders. We live in Port Dover and the two locations they have for pick up are quite a distance for us to travel. I go to Etobicoke frequently so I do pick up at The Butcher Shoppe for meat. We love their variety of meat which has always been very good,
Mensha is the best
Mensha is the best. She goes beyond anyone to understand and help. We have had two occasions to talk to her and she excelled in her duties. Excellent work Mensha. Keep the good work up
Wagjag is the best!
There were no issues.
My problem was immediately taken
care of, unlike groupon, who will fight you for days yet knowing they're wrong.
Stick with Wagjag. The Best.
Happy with the website.
I never had any issues with the website. Always seem to get good product choices and at a very good price. Would be good if there was more choices. I very happy with the easy os use of this website. Thanks
So far so good
I have made a few purchases,good prices and all went well with delivery. Just wish there were local deals for Montreal restaurants, spas and activities
Love the frozen meat from wagjag
Love the frozen meat from wagjag. Great price and love the individual vacuumed pack. Great quality!
I have used this service many times
I have used this service many times ! But have recently had a problem where the product was not delivered, trying to resolve the issue seems to be problematic, I will see how they respond before making any further purchases … after contacting about problem they have now denied my product refund saying it was delivered… so beware
Update: item ordered was sent expedited delivery , I feel they made a good effort to fix the problem.
Have purchased products over a few…
Have purchased products over a few years no complaints, quality good and consistent home delivery works well
The gloves I ordered came in the wrong…
The gloves I ordered came in the wrong size, 3 weeks after ordering. Then the manufacturer would not respond to my wagjag support agent so I got landed with store credit. Which took another 2 weeks
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