SCG Wales & West Reviews 

Liz installed new phones for the business and was very helpful and friendly. She made process easy and smooth and answered all of our questions.

Thank you Liz!

Ref: 3278968

I cannot praise Matthew Widdicombe- Credit Controller highly enough. He dealt with my issue and definitely went "that extra mile". Outstanding Customer Service!
You should be very proud indeed to have Matthew in the team and part of your company.

Liz was great, very knowledgeable and patient.

Liz was very knowledgeable and very patient in helping us learn our new telephone system. She answered any questions we had thoroughly and clearly. We could not fault her at all.

Very helpful as per usual. Many thanks Jamie

Matt picked up the phone quicky and resolved my issue in minutes. Brilliant ! Thank you

Very quick response time, and answered my question with simple instructions.

Archie helped resolve complicated connection issues relating to my work access.he worked alongside my work IT chap and figured out what was needed.really friendly, knowledgeable and keen to help. Issues now resolved so couldn't be happier.thank you 😁

Tim Price was onsite with us all day installing a new phone system and parts of our IT setup. He was really helpful and friendly, and took the time to explain everything to us as it was happening so there were no surprises. We're not a very 'tech savvy' bunch, so his help with showing us how everything worked and ensuring it suited our ways of working made a big difference. Thanks Tim.

Ref: 3275175
Liz, was incredibly knowlegeable and helpful in installing our telephones. She spent time explaining how to use them and ensured the new broadband connection was working. She has offered ongoing support in setting up the quickdial client numbers and answerphone messages. Very impressed. Nothing was too much trouble. Thank you.

A really helpful engineer who understand my problem and sorted it out straight away.
Thank you Gareth

Liz provided an excellent service from start to finish. She was professional, friendly and incredibly patient throughout the whole process, taking the time to explain everything she was doing and making sure I understood. Liz made sure setting up our landline and connections was completely hassle-free, nothing was too much trouble, and her support was greatly appreciated! Thank you for your outstanding service Liz.

On time and got the job done, quickly and as per scope.

I found Matt very kind, helpful, and professional.

Thanks Matt

Quick, easy and very helful installation, all working great.

Our main office phones stopped working suddenly which needed an onsite engineer. Sean came out promptly, rang in advance to provide an eta and set about fixing the issue.
Sean was diligent, polite and communicated every step of the way. The job took a little longer to fix but Sean had all of the appropriate replacement equipment with him and stayed onsite until everything was resolved and we were back up and running.
Super Job!

Tim visited today and expertly sorted our issues in record time!
In fact, everyone I deal with at SCG, especially Dave Britten, is always very helpful and knowledgeable and friendly. Would have no hesitation recommending them for their support.

I have contacted SCG via email and phone a total of six times now and they still haven't helped with my question. On the last contact I asked about my contract terms and was told that no-one could help me! Very frustrating. It has been 6 days since our company last called and we are still waiting for our promised returned call.

Great service, Luke really polite helpful Engineer, our issue was resolved on the first call. Gerald BMG

Excellent service by SCG
Prompt communication.