SCG Wales & West Reviews 

Paul from SCG was efficient, on time and didn't take too long upgrading our phone system without any interruptions to the working day. I would highly recommend SCG Wales and West.

My call was answered by Matt B (Service Assurance Engineer) and from the outset he was professional, knowledgeable and eager to assist. Furthermore he called me back 15 mins or so later to check that I had received the email he'd sent with the DHL tracking details, as he wanted to be sure I had the information to resolve my query. If this is the quality of staff recruitment and training at SCG, as a company they should be very proud; but I don't want to take away from the quality and expertise Matt B delivered - thank you Matt.

Matt was simply SUPERB! He resolved an issue IMMEDIATELY! Very pleased with the service thnkyou!!!!!!!

If it had not been for Matthew Widdicombe I would have lost the will to live. SCG should look after this member of staff. Thanks for your help cheers Jensen

Contacted by email, got back to us within the hour and solved the issue within minutes. Dealt with Gareth Spencer.

3102804 - Thank you Liz for your help and support and your tenacity with seeking resolutions!

Very happy with the service, raised a ticket and Matt sorted very quickly! Great service

Matt and Jullie have been brilliant and have very quickly established an essential landline for my elderly parents - providing follow up calls to ensure all was working and being flexible to allow me to help my parents - thank you

Five Stars for Emma Lavis & Liz. After months of problems with our new phone system we finally found Emma who arranged for herself and Liz the engineer to come to visit our site. Problems solved.
Thank you

Excellent service, transition and setup of our new phone system was easy with very few problems. would no hesitate in recommending SCG! Thanks Rachel and the team for your hard work.

I have been dealing with SCG since they took over from Datakom. I find the staff very helpful and in particular Matthew Widdicombe who I deal with on a regular basis. Nothing is too much trouble for him and if there are any issues he is always on hand to deal with them for me. I now class Matthew as a friend not just Customer Service / Accounts personnel.

We have been with SCG for a few years and there is nothing negative i can say. They have been great. service has been good and very helpful.
I mostly deal with Matthew Widdicombe in Credit Control, hes been very helpful over the years and a credit to the team. Thank you SCG and thank you Matthew :)

Gareth was super efficient as always! Quick response and did exactly what we needed. Would always recommend Gareth!

We had a complete new phone system installed and received nothing but fantastic service. We got everything we needed and was given a very enjoyable experience. Paul the engineer was professional and knowledgeable. I would highly recommend them and will continue to use SGC Wales going forward.

After changing over to SCG there was a delay in our DD being set up. Matthew was a great help and made sure that he committed to resolving the issue. He quickly and efficiently helped to get a corrective DD set up. His manner was very professional and knowledgeable. We have had follow up emails from him to confirm that the task had been completed and if we were happy with the outcome. Overall amazing customer service Thank you!

Jaydon did an excellent job.

Reliable, professional and get the job done quick.

Perfect support from start to finish

kept up to date all the time - issue fixed with Matt keeping me posted all the time.