Impossible to keep on, tried to phone, the number doesn't work and neither does the QR code. I want to return and get a refund, but obviously that's not going to happen. VERY disappointed and ver... Toon meer
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I had originally written the below comment and then received a response to this review and I indeed was wrong and customer service did try and contact me but the emails were going to spam. I will proc... Toon meer
Bedrijf heeft geantwoord
If you are a Canadian, NEVER order from them. I did the sizing according to their site. When I ordered I was very much under the impression it was a Canadian site, but then I go to return them because... Toon meer
Bedrijf heeft geantwoord
Service = SERVICE. & Recently inquired about a product & after some research the WP team delivered, kindly, professionally and like a GREAT dog FAMILY shoulda! Impressed me w products, service and eas... Toon meer
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The website was a little confusing when ordering
The website was a little confusing when I was ordering...it added the return protection twice and it is not clear how to remove it.
19 augustus 2025
Antwoord van Walkee Paws
Thank you for sharing this feedback. We’re sorry the checkout process felt confusing and that the return protection was added twice. We’ll review this on our end to make the process clearer and easier to manage.
In the meantime, please reach out to us at walkeepaws@walkeepaws.com, and we’ll be happy to adjust your order and remove the extra charge.
Happy Feet
Our furry family member had no issues adjusting to the Walkie Paws. I put the boots on, adjusted for fit and she started walking normal and understands that her feet stays dry when she has them on. She dislikes snow stuck in the curly hair around her feet. Walkie Paws prevents this from happening. They make us all happier.
19 januari 2025
Antwoord van Walkee Paws
We’re so happy to hear your furry family member adjusted so easily to her Walkee Paws! 🐾 It’s wonderful that she can enjoy dry, snow-free paws — and even better that it makes life easier (and happier!) for you too. Thank you for sharing your experience with us! 💙
Won't stay on.
Front set will not stay on. I ordered extra Velcro straps and it didn't help. Front feet come out in just a few steps. I tried over and over readjusting the straps. Never could use them. I don't remember exactly what date. It was last winter sometime.
18 augustus 2025
Antwoord van Walkee Paws
We’re sorry to hear that the boots didn’t stay on your pup’s front paws, even after trying the extra straps and adjustments. We know how frustrating it can be when they won’t stay secure, especially after multiple attempts.
Thank you for giving them a try and for sharing your experience — your feedback helps us as we continue working to improve our design. If you’d like, please reach out to us at walkeepaws@walkeepaws.com so we can review your order and explore options to help.
I liked the product
I liked the product. For me, it was difficult to put on my dog properly. I may have bought the wrong size or something.
The gloves were not good. Not warm at all.
18 oktober 2024
Antwoord van Walkee Paws
Thank you for sharing your experience. We’re glad you liked the product overall, though we’re sorry to hear you had trouble getting the right fit and that the gloves didn’t provide the warmth you were hoping for. Your feedback is really helpful, and we’ll be sure to share it with our team as we continue improving.
If you’d like, we’d be happy to help with sizing guidance to make things easier for you and your pup. You can email us at walkeepaws@walkeepaws.com.
The employees are great
The employees are great
The service was great
The product sadly didn’t work for my dog and I’m sad about it. Even the additional straps didn’t help.
17 augustus 2025
Antwoord van Walkee Paws
Thank you so much for your kind words about our team — we’re happy to hear you had a positive experience with our service. We’re truly sorry, though, that the product didn’t work out for your pup, even with the additional straps. We understand how disappointing that can be, and we appreciate you giving it a try.
I loved the idea
My little dog would not wear them but loved the idea and only wish she did. Stood still for about 15 minutes and then did that foreign funny walk.
31 december 2024
Antwoord van Walkee Paws
Thank you for giving our boots a try! We know some pups need extra time to get used to wearing them, and that “funny walk” is definitely familiar to us — many dogs do it at first. We’re glad you loved the idea, even if your little one wasn’t quite convinced yet.
If you ever want tips on how to help your pup adjust more comfortably, we’d be happy to share some training tricks. You can reach out to us at walkeepaws@walkeepaws.com.
They don't last. Not worth it AT ALL
They don't last. I'm actually pretty disappointed. After 1-3 weeks the rubber has holes. And they also don't fit short limbed dogs. It's an ok invention but it's definitely not a long lasting product. It's expensive and honestly cheap or else it would last. I also find the adjustment doesn't stay in place. I would not recommend this product ever.
15 augustus 2025
Antwoord van Walkee Paws
We’re truly sorry to hear about your disappointing experience. Our goal is to provide durable, comfortable protection for pups, and it sounds like we missed the mark for you. We understand how frustrating it is when the boots don’t hold up or fit as expected, especially after such a short time.
We really appreciate your feedback on durability, fit for short-limbed dogs, and strap adjustments — this helps us improve our designs moving forward. Please reach out to us at walkeepaws@walkeepaws.com so we can make this right for you.
Experience lacking
Hi Thanks for checking in. My experience was lacking. I needed additional information about sizing - heel to toe dimension - not just width. I asked for this but never received. Small seemed a little too wide. I exchanged them for XS. The width was ok but toe to heel not.
Returning was an effort at a time of ill health.
I will have to sell privately at a loss.
That anterior to posterior dimension was important - it would have helped me make a better decision.
6 december 2024
Antwoord van Walkee Paws
Thank you for sharing your experience with us. We’re so sorry to hear that the sizing information you needed wasn’t provided, and we understand how frustrating that made the process — especially while you were dealing with health challenges. We truly appreciate your suggestion about including heel-to-toe measurements, and we’ll share this with our team so we can improve our sizing guides for the future.
We regret that the exchange process caused you extra stress, and we’d love the chance to help further if possible. Please feel free to reach out to us at walkeepaws@walkeepaws.com so we can explore options together.
Poor customer service
Purchase 2 different types of booties and both times they ripped and customer service was giving me a very difficult time getting replacement and even a replacement patch!
Since I am from Canada it was going to cost me equivalent to a new pair just for the patch!
This company is not meant for Canadians as returns and customer service is not friendly at all!
Will definitely find a better quality product with better customer service to deal with in the future!
24 oktober 2024
Antwoord van Walkee Paws
We’re very sorry to hear about your experience, especially with the boots not holding up and the challenges you faced with replacements from Canada. We understand how frustrating this must have been and regret that our service did not meet your expectations.
Your feedback is important, and we’ll be sharing it with our team to improve both product durability and the support process for our Canadian customers. If you’d be open to it, please reach out to us at walkeepaws@walkeepaws.com so we can take another look and try to make this right for you.
sizing of the 'boots' is nonsensical
sizing of the 'boots' is nonsensical. the recommended terrier size boots were too small/narrow, and unusable. we went up a size, boots still too small but the suspenders also were for a much taller dog. we used neither set. we liked the idea, but it didn't have any luck with our non-size-conforming dog. some degree of design flexibility would be nice for a customized fit.
25 januari 2025
Antwoord van Walkee Paws
Thank you for sharing your feedback. We’re sorry to hear that the sizing didn’t work for your pup, even after trying two different options. We know how frustrating it can be when the fit isn’t quite right, especially with dogs who don’t match standard size charts.
We really appreciate your suggestion about design flexibility for a more customized fit — that’s valuable input we’ll be passing along to our product team as we continue improving our boots.
I am disappointed with this product
I am disappointed with this product. The first one I got was too big, the second too small. Even if it did fit, the are only straps to tighten the boot on 2 paws, not all 4. I can not recommend this product to anyone
14 oktober 2024
Antwoord van Walkee Paws
We’re sorry to hear about your disappointment and the trouble you had finding the right size. We understand how frustrating it is when the fit isn’t quite right and the design doesn’t meet your expectations.
We truly appreciate your feedback on both sizing and strap placement — this helps us as we work to improve our products. If you’d be open to it, please reach out to us at walkeepaws@walkeepaws.com so we can review your order and see how we can make things right.
Material quality
There was a hole in the pair that I received. After writing to them, they sent me another pair but it took a while before someone got back to me. They tear quite easily as soon as my dog kicks her back paws to mark her territory. I like the concept, but I find the materials not durable enough.
9 april 2025
Antwoord van Walkee Paws
Thank you for sharing your experience. We’re sorry to hear about the initial defect and the delay in getting back to you, as well as your concerns about durability. We understand how frustrating it can be when the product doesn’t hold up to your pup’s activity.
We appreciate your feedback and will share it with our product team as we continue to improve our materials. If you’d like, our customer care team can also recommend tips or alternative styles that may better suit dogs who kick after marking. Please feel free to reach out to us directly at walkeepaws@walkeepaws.com so we can help.
The idea seemed like a perfect thought
The idea seemed like a perfect thought
However the boots and straps would NOT stay on my active Jack russell...We tried all the suggestions and the support sent straps of velcro to apply to the boots , Unfortunately it did not work for my dog, and I was said about it! Maybe it will work for you, but not for my dog
1 juli 2025
Antwoord van Walkee Paws
Thank you for sharing your experience with us. We’re sorry to hear the boots didn’t work out for your energetic Jack Russell, even after trying the extra straps and suggestions from our support team. We know how frustrating that can be, especially when you had high hopes.
We truly appreciate you giving them a try and sharing your honest feedback — it helps us continue improving our products. If you decide to explore other options in the future, we’d be happy to help you find something that might work better for your pup.
I ordered a size too small for my dog
I ordered a size too small for my dog. They wouldn't let me exchange them. So I bought the product & am stuck with them.
17 februari 2025
Antwoord van Walkee Paws
Thank you for your feedback. We’re sorry to hear about the sizing issue and that you weren’t able to exchange your order. We understand how disappointing it can be to have gear that doesn’t fit your pup.
If the boots are unused, please send us an email at walkeepaws@walkeepaws.com to better assist you.
Only boots that stay put
These boot leggings are the only type of boots that will stay on my Yorkie and my Maltese. I have tried many boot types, including a different legging boot. Nothing else would fit properly, have the flexibility to be comfortable, and stay put.
8 augustus 2025
Antwoord van Walkee Paws
We’re so happy to hear that our boot leggings are working so well for your Yorkie and Maltese! It means a lot to know they’re comfortable, fit well, and stay put — especially after you’ve tried so many other types.
Thank you for sharing your experience and for trusting us to keep those little paws protected.
Very small width for a large size
Very small width for a large size. Pups paws dont even fit and its hard to attempt to get on. Disappointed.
6 augustus 2025
Antwoord van Walkee Paws
We’re sorry to hear the fit wasn’t right for your pup and that the large size felt too narrow. We know how frustrating it can be when gear is difficult to get on, and we appreciate you sharing this feedback.
If you’d like, we can help you find a better-fitting size or style so your pup can be comfortable. Just send us an email at walkeepaws@walkeepaws.com and we’ll be happy to assist.
My dog does not move even one step when…
My dog does not move even one step when wearing it…
8 juli 2025
Antwoord van Walkee Paws
Thank you for sharing your experience — we’re sorry to hear your pup isn’t taking to the boots just yet!
Some dogs need a little time to adjust, especially if it’s their first time wearing anything on their paws. We recommend starting with short indoor sessions and using treats or play to help create a positive association.
If you’d like some tips or guidance, we’re more than happy to help! You may reach us at walkeepaws@walkeepaws.com.
Service = SERVICE & PRODUCTS
Service = SERVICE. & Recently inquired about a product & after some research the WP team delivered, kindly, professionally and like a GREAT dog FAMILY shoulda! Impressed me w products, service and ease of the entire process—Thanks Walkee Paws!! Love all of your products! If u r struggling w the fit, experiment and be patient! They work!
8 juni 2025
Antwoord van Walkee Paws
Wow — thank you so much for the amazing feedback! We’re thrilled to hear that you had such a positive experience with our team. Providing great service and products for our extended dog family is what we’re all about, so your words truly mean the world to us.
Thanks again for being part of the Walkee Paws pack! 🐾💛
Antwoord van Walkee Paws
Thank you so much for your kind words! We're thrilled to hear you’re happy with both the quality and our customer service. It means a lot to us! 🐾
Let us know if there’s ever anything else we can do for you!
One of the boots has a large tear in them
One of the boots has a large tear in them after 1 month of use. I do like the fit and function of the boots and I love that they are water proof, but the tear pretty much ruins that.
Edit: Walkee Paws made it right. They’re sending me a new pair of boots and they gave me some tips to prevent rips. Their customer service was very responsive over email. I really appreciate that.
7 april 2025
Antwoord van Walkee Paws
Thank you for your feedback, and I’m really sorry to hear about the tear — that’s definitely not the experience we want you to have. We’re so glad you like the fit and waterproof design, and we’d love the chance to make this right. Please reach out to our team at walkeepaws@walkeepaws.com so we can look into a replacement or solution for you.
Thanks again for letting us know!
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