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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Impossible to keep on, tried to phone, the number doesn't work and neither does the QR code. I want to return and get a refund, but obviously that's not going to happen. VERY disappointed and ver... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had originally written the below comment and then received a response to this review and I indeed was wrong and customer service did try and contact me but the emails were going to spam. I will proc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

If you are a Canadian, NEVER order from them. I did the sizing according to their site. When I ordered I was very much under the impression it was a Canadian site, but then I go to return them because... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Service = SERVICE. & Recently inquired about a product & after some research the WP team delivered, kindly, professionally and like a GREAT dog FAMILY shoulda! Impressed me w products, service and eas... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

60 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

My dog’s paws are clean!

I’m satisfied with the product because my dog’s feet don’t get dusty. Also, the design is good! My dog looks cute in them.
However, I’m not quite sure if my dog is wearing Walkee Paws properly or not. They slip off sometimes. Maybe too big? It’s so hard to choose the right size.

21 maart 2025
Logo Walkee Paws

Antwoord van Walkee Paws

Thank you so much for your feedback! I’m really glad to hear that your dog’s feet stay clean and that you like the design — and I agree, they do look adorable in them!

I totally understand how tricky sizing can be. If you need any help with sizing or tips on how to keep them secure, please feel free to reach out to us at walkeepaws@walkeepaws.com. We want to make sure your pup stays comfy and stylish!

Thanks again for sharing your experience!

Beoordeeld met 3 van de 5 sterren

Dislike that the boots come off easily

Dislike that the boots come off too easily, even though we had the black elastic that’s supposed to hold them on better.

6 april 2025
Logo Walkee Paws

Antwoord van Walkee Paws

Thank you for sharing your experience. I’m sorry to hear that the boots are still coming off easily despite using the black elastic. We know how important it is for them to stay secure during your dog’s activities.

If you’d like, I’d be happy to help troubleshoot the fit or recommend some tips to keep them on better. Please feel free to reach out to us anytime at walkeepaws@walkeepaws.com — we want to make sure you and your pup are happy with the product!

Beoordeeld met 1 van de 5 sterren

They won't stay on

They won't stay on. I wish could return them. What a waste. So disappointed 😞

5 augustus 2025
Logo Walkee Paws

Antwoord van Walkee Paws

We are really sorry to hear that the boots didn’t stay on and that you’re disappointed. We understand how frustrating that can be.

If you’d like, we can help you find a better fit that might work for your dog. Please let us know how we can support you at walkeepaws@walkeepaws.com.

Thank you for giving Walkee Paws a try.

Beoordeeld met 5 van de 5 sterren

Kacey is an excellent practitioner who…


Kacey is an excellent practitioner who has done very well for my dog and cat in the past few months. I recommend her very highly.

5 augustus 2025
Logo Walkee Paws

Antwoord van Walkee Paws

Thank you so much for your kind words! Your recommendation means a lot to us!

Please don’t hesitate to reach out if you ever need anything else.

Beoordeeld met 5 van de 5 sterren

Boots for Boots…

I love these boots for my dog named Boots ironically. I only need them for her front paws but I separate and improvise the back ones after she needs replacements.
Love the packaging, adorable presentation and wish I had thought of this product.

5 augustus 2025
Logo Walkee Paws

Antwoord van Walkee Paws

That’s amazing—thank you so much! And we absolutely love that your pup is named Boots—how perfect is that?! 🐶💛 We're so glad the front paw booties are working well for her, and kudos to you for getting creative with the back ones!

Thanks again for the kind words about the packaging and product—it truly means a lot to our team! 🐾

Beoordeeld met 2 van de 5 sterren

Shoes doesn’t last. Rubber soles too fragile

The design of the product is great but the quality of the material, the rubber portion is too thin. I paid so much for it and the soles literally is torn after about 8 uses. It’s too fragile to be used for dog shoes! Very disappointed indeed

6 augustus 2025
Logo Walkee Paws

Antwoord van Walkee Paws

We’re truly sorry to hear about your experience and appreciate you sharing this feedback. That’s definitely not the quality we aim to deliver, and we completely understand your disappointment.

We’re constantly working to improve our materials and design, so your input is incredibly valuable. If you haven’t already, please reach out to our customer service team at walkeepaws@walkeepaws.com—we’d love the chance to make this right.

Thank you again for giving Walkee Paws a try.

Beoordeeld met 1 van de 5 sterren

Sizing is a problem

Sizing is a problem. One size is too small to get on their feet and the next size up is way too big. I did all the measurements for you and sent them. You tried to convince me I could cram his feet into a size that was way too small. The size you sent was not the same size you sent.

30 april 2025
Logo Walkee Paws

Antwoord van Walkee Paws

Thanks for your feedback—we’re sorry to hear about the sizing issues. Finding the right fit can be tricky, especially with pups that fall between sizes.

We’d be happy to help troubleshoot and see if adjustments (like velcro boot straps) could help improve the fit. Feel free to reach out with your dog’s paw measurements and breed at walkeepaws@walkeepaws.com, and we’ll do our best to find the right solution! 🐾

Beoordeeld met 5 van de 5 sterren

Boots that stay on and protect feeties!

It's so nice to finally have boots that stay on and he walks so much better in them! We love our walkee paws!

5 augustus 2025
Logo Walkee Paws

Antwoord van Walkee Paws

That makes us so happy to hear! 🐾💕 We’re thrilled your pup is walking comfortably and confidently in his Walkee Paws. Thanks so much for the love and support!

Beoordeeld met 1 van de 5 sterren

Product is too hard to use and measure…

Product is too hard to use and measure for accurate sizing. Complicated return process

5 augustus 2025
Logo Walkee Paws

Antwoord van Walkee Paws

We’re really sorry to hear about your experience and appreciate your honest feedback. Our goal is to make the process as easy and seamless as possible, so we’re taking this to heart.

If you need help with sizing or returns, our customer service team is always here to assist at walkeepaws@walkeepaws.com—please don’t hesitate to reach out. We'd love the chance to make things right!

Beoordeeld met 5 van de 5 sterren

I was sceptical at first due to mixed reviews.. but am sold now

I was sceptical at first due to mixed reviews. I ordered a size Large for Levi and they didn't fit well - customer service was fantastic and advised me that exchanges are FREE and that I need a size M. It was a perfect fit and while it took a few tries to get used to putting them on and Levi to get used to walking in them - we now rely on them for every rainy day and when the lawn has pesticide treatments - these are a lifesaver and the only shoes that stay on for walks!
I higly recommend them - just make sure you get the correct size - ideally measure before buying

25 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never received and will not provide a…

Never received and will not provide a refund. SCAMMERS!

13 februari 2025
Review zonder uitnodiging
Logo Walkee Paws

Antwoord van Walkee Paws

Megan - I'm so sorry to hear this - there must be some miscommunication here, as we are dedicated to making our customers happy. Please contact us with details on your order so we can refund you and make it right. walkeepaws@walkeepaws.com

Beoordeeld met 2 van de 5 sterren

Legs fall out and dog not happy :(

I really wanted to love this product. It seems high quality, well-designed, and fills a need - boots that stay on, can't get lost and protect paws AND legs from salt/mud. The booties & fabric seem well made and fit my dog perfectly (size sm, 10lb yorkie-poo). Clearly this company put a lot of thought into the design. Sadly however, the product did not work for me and after 10 frustrating walks I have thrown it away. One leg falls out completely within 2-3 minute, front or back, and if she runs fast or climbs on snow, both front paws fall off. The design flaw here is that they require tension to stay on - which only exists when the dog's paws are straight - once bent/lifted, the tension is gone and the paws can fall out. She hates wearing them and will try to refuse to go for a walk once she's strapped in, which she has never done with her other booties. If I tighten it too much, her gait becomes stilted and stiff and I end up dragging her for the entire walk. Her fur gets tangled up in the pulleys, which must be uncomfortable. The entire apparatus swings crazily from side to side on her back as she walks and seems bulky. I appreciate what this company is trying to do but I wonder if an entire suit made out of that soft stretchy fabric might work better and be more comfortable for the dog, rather than attaching legs to these complicated pulleys. That would keep the belly clean too. I like how this keep legs clean, but since my dog hates it and they do not stay on whatsoever, I'll have to go back to my balloon-style booties, which rarely fall off and my dog doesn't mind them.

20 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Totally horrible experience, bad bio mechanical design.

Totally horrible experience. Bad bio mechanical engineering! My happy, excited dog turned into a zombie dog! She could barely walk and was trailing behind me. The fabric is stretchy, it pulls as they walk putting too much tension with every step and disrupts their gait. I really wanted to like this product, ‘cus the concept is brilliant, particularly if you have a really active dog that loves to run and jump in the snow, so you’re constantly losing those boots especially on those deep snow trails, And I love the idea of it being invented by a woman I really wanted to support that. But my dog turned into a zombie and couldn’t walk it made me so sad it literally was the worst walk of our entire seven years together! Then she became terrified of them and would run away and hide under the bed, a dog that anticipated walking was now terrified when I tried to take her on a walk. To add insult to injury, I had such a hard time with customer service getting the product in the first place. There was a Canada Post strike and they refused to reroute the product which was still sitting at a sorting centre and they had access to it, they actually told me to buy another pair that they would ship it a different way, even though I pointed out that I placed the order 10 days after the strike had started, they would take no responsibility. So I waited 2 1/2 months to get it and then when I finally did my dog was terrified of them I wouldn’t recommend this item to anyone.

The worst was their solution to the problem was to ‘Buy another one ‘- not a dog friendly customer service team. And they could reroute it because they admitted they could if I paid a hefty charge.

The happy ending was that I purchased the Canada Pooch version from Petsmart, which she absolutely loves, It fits better and she can do all the things, she runs, jumps, rolls in the snow - I have my dog back and I don’t lose her boots!

4 januari 2025
Review zonder uitnodiging
Logo Walkee Paws

Antwoord van Walkee Paws

I am so sorry to hear you had a bad experience with Walkee Paws. The Canada Post strike was a huge issue for us all and we didn’t have access to parcels that had shipped as they were held in limbo until the strike was over. We are so dog-gone sorry you had to wait so long and had a disappointing experience.

Beoordeeld met 1 van de 5 sterren

I cannot understand WHY IN THE WORLD…

I cannot understand WHY IN THE WORLD you did not include removing paper stuffed in the boots? There is NO INDICATION on the directions that the booties have tissue paper jammed in the toe area. I took my standard poodle out for a walk and wondered why she seemed to be having a hard time walking. She tred along with me along the length of a local mall and finally "put the brakes on" sotosay. Meaning she refused to walk. I had NO idea why but I coaxed and coaxed her to move it to the car. Finally half way to the car I stopped in exhaustion and removed both her coat and the boots. She walked to the car but obviously had pain in her paw. When I got home my husband discovered upon examining the boots that "TISSUE PAPER" was inserted in the toe area by the manufacturer. WTH were you thinking that you did not include this fact in the directions for putting them on????? I wish I could send them back because I doubt she will ever allow me to put them on her again. Shame on you. These were not cheap and I got scammed by paying for them with such lousy representation in the directions.

4 januari 2025
Review zonder uitnodiging
Logo Walkee Paws

Antwoord van Walkee Paws

Hi Marsha - I am so sorry to hear about this - the factory stuffed some of the larger boots to ensure they kept their shape in shipping, and you are 100% correct - we need to call this out -- I'm changing this on the How to Fit directions on the website now.

Thank you for bringing this to our attention, and I'm so sorry for the distress this caused!

I understand that your poor pup may not want to try them again and we will take them back - please reach out to me at lisa@walkeepaws.com for a full refund.

FYI - here is our updated warning on our "how to fit page"

IMPORTANT:- Boots on Larger sizes may be stuffed with paper to maintain their shape - please remove BEFORE wearing!

Beoordeeld met 1 van de 5 sterren

I ordered a 2" boot and was sent 1and a…

I ordered a 2" boot and was sent 1and a half inch boots I wanted a refund - boots were never worn. The company is impossible to talk to a person. They only respond by email. I paid $66.59 for the boots and they only wanted to refund me $52.12. They insisted I pay shipping to return the boots and a processing fee, which they kept raising the amount of the fee with every attempt to talk to a person. On their website, they did not state that there would be processing fees for returns, nor did it state that the buyer would pay shipping cost to return the merchandise.

30 december 2024
Review zonder uitnodiging
Logo Walkee Paws

Antwoord van Walkee Paws

Hi Patricia

I'm so sorry we let you down. We generally offer free exchanges but do charge shipping for returns, as this is an external cost for us. We don't charge a restocking or re-packing fee. In any event, we went ahead and credited you for the return shipping on this order.
Happy Holidays
Lisa

Beoordeeld met 1 van de 5 sterren

Buyer Beware! Company pays 15% Cash for affiliate links

My experience has been horrible - save your money. The size M is supposed to fit up to 2.5" wide paw. My dog's paw is 2.25" wide, but is nowhere close to fitting inside. The M boot measured 2" wide on the bottom and is only slightly stretchy at best. Two of us struggled for more than an hour and were not able to get a single boot even partially onto a paw. I wanted to exchange for a size L; however, I had two issues (1) Exchanges are not free, as advertised. They provide you with store credit for a new order. Since my original purchase was made during a sale, I was being charged $17.50 for my "free exchange", and (2) I wanted to know the physical size of the L bootie because their online guide was inaccurate (a 2" wide bootie is not appropriate for a 2.5" paw). To resolve these issues, I contacted customer service. I was told they would help me with the exchange price and then they ignored me for 10 days. Instead of providing me with answers to my sizing question, I was sent an insulting email telling me that I needed to physically try the boot on my dog and not just assume it was too small by looking at it. To date, no one has provided me with any actual sizing information. I've now requested a full refund of my order because it's been more than two weeks of being ignored and/or insulted. BTW, this store gives affiliate links to people where they earn 15% CASH for giving out positive reviews. Beware of those positive reviews as they're just earning free cash. I don't recommend WalkeePaws. It's been an awful experience. I wish I had never placed an order. I'm in a nightmare that won't end.

24 december 2024
Review zonder uitnodiging
Logo Walkee Paws

Antwoord van Walkee Paws

Hi Stacey.

Thank you for your feedback, and we’re very sorry to hear about your experience.

We understand your concerns about the size M boots. While the online size guide is meant to provide accurate measurements, it seems it did not meet your expectations. We apologize for any inconvenience this has caused.

To clarify, we do not offer cash for reviews!
Our program provides discounts for future purchases to encourage all feedback, whether positive or negative - most e-commerce review platforms work this way.

Regarding the exchange, we offer store credit for a new order, and any differences in pricing—such as during promotional periods—may need adjustment. Same-size exchanges are no-charge but since our price increases by size, if you need a larger size there will be a differential - we don't charge shipping on exchanges either

However, we did agree to refund the price difference in this case and regret any delays or miscommunication you experienced.

We’ve noted your request for a full refund and will make sure the process is completed.

Thank you for bringing this to our attention, and we’ll work on improving our processes based on your feedback.
Sincerely,

Lisa Baronoff

Beoordeeld met 5 van de 5 sterren

I just received my new Walkee Paws Dog…

I just received my new Walkee Paws Dog Suspender boots and I'm truly impressed. I was very skeptical after having so many issues with other boots that would fall off Sami within a few minutes. Walkee Paws has revolutionized our dog walks and I am so impressed that I will be buying more sets. After about 5 minutes of doing the funny walk and freezing in place - Sami got used to the sensation and now walks like a pro. After the first try, I found Walkee paws to be super easy to use, and now we don't go on a walk without them. They are so easy to get on and if they get really dirty they are machine washable - so convenient!

27 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Products are no where to be found after…

Products are no where to be found after 10 business days have past. I've reached out to get update and nothing. Just automated msg providing different tracking with no updates. I would stay away as their customer service is no where to be found. With 30 days return from shipment day I don't think I can even do that with no products to be found within their promised time of shipping.

Go for canada pooch instead. Buyers be aware!

18 november 2024
Review zonder uitnodiging
Logo Walkee Paws

Antwoord van Walkee Paws

Hi Alex

I am so sorry to hear this, as we pride ourselves on our customer service. I'm not sure where you are based, but we have had issues the past few weeks due to the Canada Post Strike and just found an alternate carrier who can deliver within 7-12 business days. Please be so kind as to reach out to us again at walkeepaws@walkeepaws.com - we promise to make it worth your while!- mention "Trustpilot" in the subject line and we will be on the lookout.

Best,
Lisa
Founder

Beoordeeld met 5 van de 5 sterren

Really great purchase

Really great purchase! Both me and my pup absolutely loved them. They are better than regular dog boots. The legging part prevents my pup paw from slipping out and the best part is how its adjustable to fit all my pups comfort needs. I definitely recommend! Loved this purchase!

13 april 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

One word - CRAP

One word, CRAP, cheap leotard material total waste of money, made with cheap shiny material, causes the adjuster not to have a good grip, so constantly starts slipping and legs all fall off, purchased the size THEY recommended which wasn’t a good fit at all, complained to customer service regarding the faults all they did was send a video and photos as if your stupid and don’t know how to fit these on your dog, cannot return as my dog had them on outside, it’s the only way you could tell if they were going to work is by taking your dog an actual walk, no help at all, basically have your money and don’t want to know. So stay away and buy something of better quality!

3 maart 2021
Review zonder uitnodiging

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