Watchia Reviews 

373
•
TrustScore 4 uit 5

3,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Molto positivo il rapporto con l'azienda, spedizione e consegna nei termini, orologio perfetto, tutto bene. Esperienza molto positiva. Saluti

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Siden 2018 har jeg har kjøpt flere klokker fra ca. 2000,- til 20.000,- fra Watchia og Klokkegiganten. Jeg har også benyttet meg av deres returordning (365 dager!) og sendt klokke inne på garanti ved... Toon meer

Beoordeeld met 4 van de 5 sterren

Bestilte en klokke med dem i romjulen og hadde klokken på døren tre dager etterpå i Norge. Rask og effektiv levering med vennlig kundeservice. Eneste jeg kan finne på å trekke ned på er det at jeg ikk... Toon meer

Beoordeeld met 5 van de 5 sterren

Jeg liker klokka jeg kjøpte bare bedre og bedre! Selve handelen fungerte også bra. God pris og rask levering. Hvis jeg skal kritisere noe, så må det være at det ikke er mulig å hake av for henting hos... Toon meer

Bedrijfsgegevens

  1. Horlogerie

Over Watchia

Informatie afkomstig van verschillende externe bronnen

Watchia.com er udpeget af samtlige mærker til at være deres autoriserede forhandler i Danmark. Det vil sige, at alle ure du finder her på Watchia.com er 100% originale og kommer med gyldig dansk garanti samt officiel service fra det pågældende mærke.

Contactgegevens

3,8

Goed

TrustScore 4 uit 5

373 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,8

Alle reviews

(373)

5 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Opålitligt! Beställ inte därifrån

Beställde en klocka som visade sig vara defekt. Boetten inuti var trasig så jag gjorde en reklamation. Jag skulle skicka klockan med rekommenderad post (som kostade extra) och sen skulle jag ersättas för frakten på returen. Först, jättekrångligt tillvägagångssätt för retur. Tog lång tid innan jag fick svar från kundtjänst. Returen kostade 220kr som watchia sa att de skulle ersätta. De tog kontonummer och IBAN nummer sen hörde de sig inte tillbaka trots flertal mailförsök. Pengarna fick jag aldrig in på kontot. Aldrig mer kommer jag beställa från detta företag! Opålitligt.

5 september 2021
Review zonder uitnodiging
Logo Watchia

Antwoord van Watchia

Hej

Jeg beklager din oplevelse med din reklamation.

Du er velkommen til at kontakte mig på mail hm@reverie.dk, så skal jeg prøve at finde ud af, hvad der er sket, og om vi ikke kan finde en løsning

Beoordeeld met 5 van de 5 sterren

Ordered an OceanX Sharkmaster 1000 four…

Ordered an OceanX Sharkmaster 1000 four days ago and just got it delivered a moment ago.
Although the communication has initially been a little bumpy, the delivery was speedy in the end and the item delivered is above expectations! What a great value! Watchia to be recommended - no doubt! Best regards, aquasphere, Schindellegi, Switzerland

27 mei 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

ALDRIG IGEN!!

ALDRIG IGEN!!
Købte et ur 30/08/2020 der efter 8 mdr. ikke længere går.
Jeg henvender mig til Watchia.com og får at vide de desværre kun giver 6 mdr. på batteriet.
Jeg er vildt skuffet, og havde i det mindste en forventning om at det minimum ville kunne gå et år!!
Det er måske en lille ting, men vi har købt ure i forskellige prisklasser andre steder og ALDRIG oplevet så DÅRLIG SERVICE..!!
De kunne i det mindste tilbyde at kigge på det, for der er jo den mulighed det ikke er batteriet, men noget andet der er galt. Men nej - vi skal få skiftet batteriet ved en lokal urhandler, og hvis det så ikke virker vil de kigge på det!
Det var så første og sidste køb hos Watchia.com
Forventede ikke at man efter 8 mdr. skulle stå med et ur der ikke virker!
Øv, øv..
Svaret siger jo det hele....
Jeg får skiftet batteriet!

4 mei 2021
Review zonder uitnodiging
Logo Watchia

Antwoord van Watchia

Hej Peter

Jeg beklager inderligt din dårlige oplevelse.

Som sagt giver vi en garanti på urets batteri på 6 måneder. Dette skyldes, at vi ikke kender urets rejse, inden det når til os. Vi anbefaler, at du forsøger at få batteriet skiftet hos din lokale urmager, da der vil forekomme et gebyr for en uberettiget reklamation, såfremt det netop er batteriet, som er problemet.

Jeg beklager endvidere, hvis der er sket en misforståelse. Du har selvfølgelig ret til at reklamere over uret til os og sende den ind, såfremt du er indforstået med gebyret (i tråd med vores handelsbetingelser) i tilfælde af en uberettiget reklamation. Du skriver bare, hvis du ønsker at sende det ind :-)

God dag.

BH
Carl-Christian, Watchia.com

Beoordeeld met 5 van de 5 sterren

Excellent service.

Bought a Citizen JP2000 at a really great price which I am really pleased with.
Very quick postage and friendly, super fast comms. Went the extra mile when I had a problem with import charges (not their fault!)
Will definitely use again.
Thanks!!

27 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great deal, fast shipping and superb watch!

Bought a G-shock Mudmaster at almost half price from Watchia Norway. I was hesitant in the beginning to shop from this site, but looking at the price I thought to go ahead. The delivery was super-fast, it was delivered within 3 business days. The packaging was extremely good with 3 layers. I would definitely recommend this site.

18 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy from this place!!

I bought a watch on the 6th as a present for Valentines Day, with the paid option of quick shipping (2 to 6 days). 4 days later the package didn't even appear in my country courier, so I contacted the customer service and they (rather quickly) informed me that I chose the slow shipping option, so it would arrive in (at least) 10 laboral days. I answered back with a screenshot of my order proving that I actually checked fast shipping. That was the last time I heard from them.

I have been trying to contact customer service since, and not a single response to this issue. To this day, I haven't received my order and 10 days latter is not even in my country.

No one answers my messages, zero contact from customer support. Obviously my order didn't make it for Valentines Day. My country courier informed me that they dont even know where the package is.

If i could give this store zero stars, I would. What an unprofessional company, I feel scammed. I understand there may be problems with shipping, and I accept that, but the fact that they are blatantly ignoring me is what angers me.

Won't even buy again from this place, the good prices don't compensate this lack of information and the time i'm losing trying to figure out where my package is.

Just a piece of advise for the company. I understand due to covid and other external issues a delivery can be slow, is no ones fault, but if you are an honest company as you claim to be, and not a scam, answer the damn emails.

16 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gode priser

Gode priser og er super glad for det ur jeg købte, godt nok gik der en uges tid inden jeg fik besked på at ordren var sendt, men der efter gik det stærkt!

19 januari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I would highly advise not to buy from…

I would highly advise not to buy from this company. I brought a Tommy Hilfiger watch on 30th November and still have not received it, and the customer service are now ignoring my emails. They did reply to me originally and stated that there was delays with Royal Mail, however when I rang Royal Mail on Christmas Eve they proved to me that the parcel never left Denmark, where the parcel was meant to of left from on 3rd December. I have been scammed by this company and have been trying to get my money back from this Christmas gift for the last week.

3 januari 2021
Review zonder uitnodiging
Logo Watchia

Antwoord van Watchia

Hi Harry,

We're very sorry for this bad experience, we sent your order from our warehouse on the 1st of December. We were really hoping the package would surface, as there were delays in the whole of Europe due to Covid-19.

We did give you a full refund when our shipping company also admitted the package to be lost, but with the extreme volume and delays they had as well, all of this took longer than normal.

We're an honest company, but packages do get lost once in a while. And it was a extreme Christmas period with Covid-19 halting both our warehouse and responding capacity, and your case was not solved in the high standards we want to deliver. We're truely sorry for that.

We hope you found a replacement gif and you also understand it was no scam attempt from us, but a package lost at the worst period of time.

All the best,

Marius - Watchia.com

Beoordeeld met 1 van de 5 sterren

If I could give this appalling thieving…

If I could give this appalling thieving company zero stars then this is exactly what I'd do, they're very untrustworthy and extremely unreliable, I unfortunately purchased a watch from them for the price of £140.90 on the 28th of November, they're site mentions that shipping should take no more than 14 days to the UK from Denmark though it's coming close to a month since the order but I've not received my watch, they're not responding to my emails and they're not giving me a refund, filthy liars, I'm absolutely disgusted with them, I'll will take this further if I don't get all of my money back.

24 december 2020
Review zonder uitnodiging
Logo Watchia

Antwoord van Watchia

Hi Muhammad,

We're very sorry for this bad experience, we sent your order from our warehouse on the 28th of November. We were really hoping the package would surface, as there were delays in the whole of Europe due to Covid-19.

We did a full refund of your order on the 4th of January, when the package was decleared to be lost, but with the extreme volume and delays at our shipping company, all of this took longer than normal.

We're an honest company, but packages do get lost once in a while. And it was an extreme Christmas period with Covid-19 halting both our warehouse and responding capacity, and your case was not solved in the high standards we want to deliver. We're truely sorry for that.

I really hope things are resolved now, and that you have found the refund as well.

All the best,

Marius - Watchia.com

Beoordeeld met 1 van de 5 sterren

Watchia accepted the order from me

Watchia accepted the order from me, they get money from my acount they said that they will send another one with the track number to know where the package is
After I contacted them, asking where is my product, I heard that it was not sent because it was not paid or there was an mistake ..on the end of this email somone make a offer on another watcg with some good price and left a smile ...How they cant say something like that having a proof of my payment and number order what could be a mistake ...after me sending proof of order and acount money goes with another smile they say will give me mney back !!!!

18 december 2020
Review zonder uitnodiging
Logo Watchia

Antwoord van Watchia

Hi Katarzyna,

I'm very sorry that you didn't get the attention and good service that you should have.

An error in our system made so your order got the wrong status, and was never sent. When you wrote and we found the problem, we where sold out of the product.
At that time we should have done even more to compensate for our error.

Your order was cancelled and Klarna processed the refund right away when we replied to you, but there is delay in refunds back to cards.

I really hope things are resolved now, and if you would give us the chance. We would love to make it up to you if you still need a watch.

All the best,

Marius - Watchia.com

Beoordeeld met 1 van de 5 sterren

I am hoping to be able to write a…

I am hoping to be able to write a really good review soon. I ordered a michael kors watch for my daughters 21st birthday on 15th December. I ordered it on 28th november and a 7 -14 day delivery time was predicted however we are still waiting after 19 days and i was sad not to be able to give my daughter her present on her actual birthday. If the watch arrives in perfect order soon i will say the saving of £60 compared to other sites was still well worth the delay which may be excused more at this time of year but i'm really worrying now that it wont arrive.

17 december 2020
Review zonder uitnodiging
Logo Watchia

Antwoord van Watchia

Hi Caroline,

We're very sorry for this bad experience, we sent your order from our warehouse on the 28th of November. We were really hoping the package would surface, as there were delays in the whole of Europe due to Covid-19.

We did a full refund of your order on the 4th of January, when the package was decleared to be lost, but with the extreme volume and delays at our shipping company, all of this took longer than normal.

We're an honest company, but packages do get lost once in a while. And it was an extreme Christmas period with Covid-19 halting both our warehouse and responding capacity, and your case was not solved in the high standards we want to deliver. We're truely sorry for that.

I really hope things are resolved now, and that you have found the refund as well.

All the best,

Marius - Watchia.com

Beoordeeld met 5 van de 5 sterren

Watch not to like? :-)

Gode ure til gode priser og med en venlig og imødekommende service. Jeg købte et ur, som kort tid efter blev sat ned i pris af Watchia og de gav mig derfor uret til den nye og bedre pris, selvom den oprindelige pris også var den bedste pris på markedet. Behandlingen af pricematchen gik ligeså lynhurtigt som leveringen af uret.

14 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hurtigt og præcist

Fik bestilt uret i løbet af weekenden - den blev afsendt mandag, modtaget tirsdag.

Handler helt klart her igen!

12 augustus 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

De hanterar returer otroligt dåligt

De hanterar returer otroligt dåligt. Du får själv stå för returfrakten och om du inte löser ut varan så bötfälls du. Om du returnerar så får du också betala originalfrakten.Handlar aldrig där mer

31 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant company!!!

I purchased a Casio G-Shock, having not used Watchia.com before. I have to say the service from start to finish has been truly exceptional. The watch was at least £15.00 cheaper than the next cheapest place I could find it online and the delivery was also very quick & well communicated. When the watch arrived, it was very well packaged too. I cannot fault this company whatsoever and I would highly recommend them to anyone, based on my experience.

8 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First time ordered. A+ experience

First time ordered.
SEIKO SRPE09.
The price i got was the best i could find in Europe! 70+€ cheaper than listings in Chrono24. The UPS delivery service was very fast (5 working days) even during the CoronaVirus pandemic outbreak. The watch was well packaged. Exactly as described. 100% would recommend.

6 mei 2020
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer