Water World Pet & Aquatic Centre Reviews 

Great product, fast delivery would definitely recommend using

Ordered wrong item for pond pump, emailed on Sunday to request return, received reply email confirmation will be in touch, Thursday called up as waiting response. They apologised that return was actioned sooner, Return was authorised immediately and label emailed across to me, as speaking. Great service thank you.

I ordered a fish tank and promptly received an email saying it was on its way. After waiting two weeks and hearing nothing I emailed them asking for an update. Two days later and no reply I phoned them to be told I should have received an email the day after I ordered it to say it was out of stock until the end of July so I cancelled it and bought one elsewhere.

Gift card arrived nicely boxed on time

Paid extra for next day delivery yet my parcel arrived late , got in touch to enquire re refund but had no reply.

Update 18/05/24 - issue now resolved and refunded thank you.

before buying i sent a question regarding size they answered quickly with the info i needed. once id bought it, it was delivered very quickly. well before its due date.

Great speedy service

The tank was received in perfect condition. The only issue I had was the pump/filter that came with the tank never worked.

Good communication with delivery service and very helpful

Store didn't have in stock all my items, but they did contact me by email to let me know and sent what they had. I received a refund for the rest of the order. I'm happy with that. The delivery was sent quickly.

Found what I wanted on website very good price and very fast delivery

Parts were in stock and arrived as promised and all
fitted and work very happy with the result

I was very impressed with my purchase. Slight delay in delivery but it was over the Easter period and Water World had the sense not to send my plants during the holidays. They arrived looking great and compared to other suppliers I thought they were very reasonably priced. Definitely recommend
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Just what I needed

Fast delivery, had a problem with my order and it was resolved very quickly and professionally. Will definitely buy from them again.

Staff were helpful and required order despatched quickly

All as expected

Quality products at a great price and delivery was swift

I ordered accessories for a hozelock pump for my daughter, they were delivered promptly.
I then forgot I had received them and contacted the company for advice.
They were able to put me right and jog my old memory without making me feel any more foolish than I already did!
I would definitely use again (but maybe keep my order details next time 🤣👍)

Good service and everything came as was said when I ordered my fish tank.