The staff were very helpful, ordered our water feature. Communications were great when it arrived. We had an LED light out. I phoned& a replacement was sent out. Great service. Thank you so much. 😊
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Lees wat reviewers zeggen
Purchased 2 replacement lights for my water feature which were difficult to find with the correct plug. Items were delivered promptly and well packaged. Delighted with service and will certainly use... Toon meer
This place is truly a hidden gem in Kent! It is beautifully laid out and packed with everything an aquatic enthusiast could wish for, complemented by a wonderful team of friendly, knowledgeabl... Toon meer
First time buyer and ordered a new fish tank which would be delivered in about 3 weeks by pallet delivery. Email received a couple of weeks later asking me to confirm if a suggested delivery date wo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Water World is one of the UK’s leading aquatic and pet retailers, proudly serving customers since 1965. From aquariums and pond equipment to fish food, dog toys, and small animal care, we’re passionate about helping every customer create a happy, healthy environment for their pets. We combine decades of hands-on expertise with exceptional customer service, fast delivery, and quality products from trusted brands. Whether you’re a beginner setting up your first aquarium or a seasoned hobbyist, our friendly team is always here to offer advice and support. Shop with confidence at www.waterworlddirect.com — with free 60-day returns, next working day delivery on orders placed before 1 pm, and a team that truly cares about your pets and your pond.
Contactgegevens
Chester High Road, CH64 8TF, Burton, Verenigd Koninkrijk
- 0151 336 3616
- waterworlddirect.com
4,7
Uitstekend
177 reviews
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Products arrived super quick ,no hassle
27 januari 2023
Watertight Service
Great communication in relation to the delivery. Product well and sensibly packaged, to arrive unscathed. The tank and associated pumps/filters etc. were spot on as well. Very happy to report faultless, 5 star service. Thank you.
21 januari 2023
Fantastic company. Happy to buy from again.
Fantastic company with smooth purchase procedure and excellent delivery options. Haven’t fully opened product yet but confident in their customer service should there be an issue.
20 december 2022
Excellent thank you.
24 oktober 2022
Water World are excellent
Water World are excellent! Fish tank arrived on time and on a pallet. Fully protected in perfect condition. Price was competitive too.
18 oktober 2022
Very quick and easy to find what I…
Very quick and easy to find what I needed with great prices. Delivery time was quick also.
10 september 2022
Fish Tank Order
First time buyer and ordered a new fish tank which would be delivered in about 3 weeks by pallet delivery.
Email received a couple of weeks later asking me to confirm if a suggested delivery date would be okay.
Was then able to track the delivery which went without a hitch, driver brought the pallet to my front door and then waited patiently while I checked the condition of the tank etc.
2 augustus 2022
Review zonder uitnodiging
Going down hill
Ive used waterworld for a number of years. the bloke thats usually there is very knowledgeable and helpful. recently the fish are not as healthy as Ive always thought. lately ive been in and found the service poor and disrespectful. The lady today began her phone call to tell them her friend needed to speak to her. She was not helpful in any way and couldnt be bothered to finish her phone call before speaking to me. She didnt even take the time to discuss any options with me. (Even the option of ordering it in for me) I was left feeling uncertain of where I could go.
26 augustus 2022
Review zonder uitnodiging
Speedy delivery of spare parts great…
Speedy delivery of spare parts great customer service will definitely recommend waterworld pets and aquatics
21 juli 2022
Great service
Great service. Ordered a water feature, it arrived the next day with free delivery and updates from the beginning.
4 juli 2022
Always excellent to deal with
25 mei 2022
Great Service and communication
13 april 2022
Incredibly helpful
Really, really helpful staff and so kind to the group of children I brought from school. Thank you.
27 februari 2022
Quick dispatch
Quick dispatch. I have asked them to change the delivery date which they happily did. Fantastic service.
26 februari 2022
Water World most competitive online price
Water World offered the best price when I was looking for my Fluval 158 litre aquarium.
After placing my order they contacted me by email to check the delivery date was suitable for me. My order arrived on time and I’ve had no problems at all. Thank you Water World.
20 januari 2022
Excellent Customer Service
Excellent customer service from the team. Quick to respond to any queries and there were no issues regarding the delivery.
2 november 2021
Great item great service very fast
26 oktober 2021
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