Outstanding customer service! Sean was great communicating with me during the entire process! Before, during, and after. My original transport truck had mechanical issues hours before pickup. The... Toon meer
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Lees wat reviewers zeggen
Harry smith was great. His response time what always timely and answered any questions that came up. He coordinated the entire move of my vehicle with the trucking companies and when one of the driver... Toon meer
I was looking for a company to transport a car for NJ to VA, when I googled this company Wavex Logistics LLC show up I call the number and spoke to one of the agents name Sean Anderson he was very he... Toon meer
I was very nervous using a shipping service, as this was a new experience for me. This resulted in multiple questions and concerns that I had for my service agent, Sean. At one point I decided not to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Wavex Logistics LLC is a nationwide vehicle shipping company dedicated to making auto transport simple, reliable, and stress-free. We help customers ship cars, SUVs, trucks, motorcycles, classic vehicles, auction vehicles, dealer inventory, and personal vehicles across the United States. Whether you are relocating, buying a vehicle online, sending a car to a family member, or managing transportation for a dealership, our team works hard to provide dependable service at competitive pricing. We work with a network of licensed and insured carriers to help customers find the right transport option based on their route, schedule, vehicle type, and budget. Our services include open carrier transport, enclosed carrier transport, door-to-door shipping, dealership transport, auction pickup, and long-distance vehicle transportation. At Wavex Logistics LLC, communication is one of our top priorities. From the first quote to final delivery, our shipping specialists keep customers updated and guide them through every step of the process. We believe in honest pricing, clear information, and professional support from start to finish. Our goal is to make every shipment as smooth as possible by handling the details, coordinating with carriers, and providing customers with peace of mind. We understand that every vehicle is important, and we treat each shipment with care, attention, and professionalism. Thank you for considering Wavex Logistics LLC for your vehicle transportation needs. We look forward to earning your trust and helping you ship your vehicle safely and efficiently. Website: https://wavexlogistics.com
Contactgegevens
1018 S Fairview Ave, 60148, Lombard, Verenigde Staten
- (217) 426-3997
- support@wavexlogistics.com
- wavexlogistics.com
4,4
Uitstekend
82 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 55% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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WAVEX Logistics scam
WAVEX Logistics was suppose to pick up and deliver an RV for me. They did not provide the service due to some illegal action their driver had committed. I was promised by John that my Vehicle would be picked up that day at the same price the contract was sign for. I had already paid them 315 dollars and expected to pay the driver the rest when he got here. Then get a message from John that the price had gone up by 2,200 to get the vehicle delivered. When I reminded him of the promise he made he denied it. Fortunately, I have some of the promise on the text messages we exchanged.
Attempt to get my deposit back, at first, told he had handed over to the accounting department, then I was just ignored, till I text John this will do their case more harm, then good.
All I have gotten from them is delays, excuses, but no refund. Visited their site and looked at their reviews, by the way the do not place low stars, but one reviewer gave the a 4 star, but wrote how they scammed him out of the money and never delivered his vehicle either.
9 december 2025
Review zonder uitnodiging
Antwoord van Wavex Logistics LLC
Dear Wound & Primary Care LLC,
We're sorry to hear about your experience and understand your frustration. We recognize how disappointing it is when a shipment does not proceed as planned, especially after you've made arrangements based on the original schedule.
Our goal is always to provide transparent communication and reliable service. In the auto transport industry, unexpected issues such as carrier availability, regulatory concerns, or operational changes can occasionally affect pickup schedules and pricing. However, we understand that this does not lessen the inconvenience you experienced.
We take your concerns regarding your deposit and refund seriously. If your refund has not yet been completed, we would appreciate the opportunity to review your file and resolve the matter as quickly as possible. Please contact our customer support team directly at (217) 426-3997 so our management team can investigate your case, review the details, and work toward a resolution.
We value all customer feedback and are committed to addressing concerns professionally and fairly. Thank you for bringing this matter to our attention, and we hope to have the opportunity to resolve this for you.
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