The service i received was excellent. Ive never had a phone stolen or lost before but the lady (Michelle) who was dealing with my case was very helpful , she fully explained in detail what was requir... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I meant to cancel my policy a few days before my phone broke. Im so glad I hadn't got around to it. Very quick responses to queries. Quick insurance claim assessment item fixed and returned quickly. C... Toon meer
Bedrijf heeft geantwoord
Five stars for 5 key unrequested needs in order to complete order ⭐️keeping it simple, reading is a skill but to keep focus requires good words,simple explanation & no questions ⭐️3month free was a... Toon meer
Bedrijf heeft geantwoord
It's poor service compare to other providers. you need to arrange shipment (including packaging and payment) yourself. other then address nothing is provided. Phone then will be repaired and sent back... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a UK based, British owned company, established in 1993. Our team has a combined experience of over 200 years. We provide support for UK gadget retailers who also sell insurance to their customers. Talk to us for insurance on all things tech.
We protect gadgets
Geschreven door het bedrijf
- from accidental damage and theft.
- Many of our policies are sold by our retail partners. Did you know you can add your other devices, such as phones used by your family, with us as well? Just give us a call (01256 471387) and we'll provide the details, or visit our website at https://wcsinsurance.co.uk/contact-us
We promise
to settle all valid insurance claims with care.
We believe that if the worst happens and you have a valid claim against our insurance policies then we should settle your claim with the minimum of fuss and as fast as possible.
We take the quality of repairs to your equipment seriously, using only the best parts, and if we can't repair your equipment or it has been stolen, then we should replace it quickly, too.
Contactgegevens
6 Faraday Office Park, Rankine Road, RG24 8QB, Basingstoke, Verenigd Koninkrijk
- 01256 471387
- admin@wcsinsurance.co.uk
- wcsinsurance.co.uk
4,4
Uitstekend
443 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Cheap insurance and u get 1 month's…
Cheap insurance and u get 1 month's when u buy a phone
6 februari 2026
Antwoord van Warranty & Creditor Services
Thank you for taking the time to write a review, we do appreciate it.
Mobile was not received how can you…
Mobile was not received how can you give insurance
5 februari 2026
Antwoord van Warranty & Creditor Services
Thank you for your review, however, we would like to point out that once you advised us the new handset had not been received in the post, the policy was cancelled with immediate effect and no premiums were paid.
Great value mobile phone insurance
3 februari 2026
Antwoord van Warranty & Creditor Services
Thank you for taking the time to write a review, we do appreciate your input.
Antwoord van Warranty & Creditor Services
Thank you for your positive review Craig, we do appreciate it.
Donr even no who you are but I
Donr even no who you are but I. Paying 10er and I still dont no
11 november 2025
Antwoord van Warranty & Creditor Services
Thank you for taking time to post a review. We are Warranty & Creditor Services who are providing Mobile Phone Insurance to cover your handset which you selected when purchasing your new phone with FoneHouse. Your policy documents were emailed to you on the 11/11/2025. If you would like a copy of these please email your request to: Admin@wcsinsurance.co.uk and we will be happy to help.
The sim card tray was bent and the back…
The sim card tray was bent and the back glass of the phone has almost completely come off
19 januari 2026
Antwoord van Warranty & Creditor Services
We see from this review, there is an issue with your repair, which we must apologise for. Having checked our records I cannot see that you have reported this to us. In the circumstances, your claims handler will contact you to advise how we can resolve this issue for you.
Quick and easy to apply sent phone back…
Quick and easy to apply sent phone back quickly and great customer service
28 januari 2026
Antwoord van Warranty & Creditor Services
Thank you very much for your review and kind comments. We're delighted you are pleased with the service.
Brilliant thank u ⭐️⭐️⭐️⭐️⭐️
11 maart 2025
Antwoord van Warranty & Creditor Services
Thank you for your very positive review
ive dealt with these for a claim and…
ive dealt with these for a claim and all very efficient and went really smooth.
new contract was super easy.
23 januari 2026
Antwoord van Warranty & Creditor Services
Thank you very much for your review. We're delighted you have been happy with the service
I have not had any dealings with this…
I have not had any dealings with this company before but from what I can gather everything is on order thank you
15 januari 2026
Antwoord van Warranty & Creditor Services
Thank you very much for your review!
Well tbf I've only just taken out…
Well tbf I've only just taken out insurance but so far so good
Fast service and simple but well it depends if I need it and the end result so
21 januari 2026
Antwoord van Warranty & Creditor Services
Thank you for taking the time to write a review Alex, we do appreciate it, and if the worst should happen, I'm sure you'll be pleased with our customer service.
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we do appreciate it.
Because she was really friendly
Because she was really friendly. she listen and helps me with my problem
7 januari 2026
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we are glad you found our customer service so helpful
Antwoord van Warranty & Creditor Services
Thank you for taking the time to write a review Kirsty, we do appreciate it.
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we do appreciate it.
Antwoord van Warranty & Creditor Services
Thank you for taking the time to write a review, we are delighted you are so pleased with Amy's customer service.
Great they have good offers and they…
Great they have good offers and they explain you everythingh
29 december 2025
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we do appreciate it
Very helpful staff
Very helpful staff. I spoke to Amy by telephone and she guided me through the process. Everything was sorted very quickly. Thank you.
29 december 2025
Antwoord van Warranty & Creditor Services
Thank you for taking the time to write a review, we do appreciate it, and are pleased you are happy with the service you received.
Antwoord van Warranty & Creditor Services
Thank you for taking the time to write a review, we trust you are satisfied with the cover you have taken.
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we are delighted you are so pleased with our service
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.