The service i received was excellent. Ive never had a phone stolen or lost before but the lady (Michelle) who was dealing with my case was very helpful , she fully explained in detail what was requir... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I meant to cancel my policy a few days before my phone broke. Im so glad I hadn't got around to it. Very quick responses to queries. Quick insurance claim assessment item fixed and returned quickly. C... Toon meer
Bedrijf heeft geantwoord
Five stars for 5 key unrequested needs in order to complete order ⭐️keeping it simple, reading is a skill but to keep focus requires good words,simple explanation & no questions ⭐️3month free was a... Toon meer
Bedrijf heeft geantwoord
It's poor service compare to other providers. you need to arrange shipment (including packaging and payment) yourself. other then address nothing is provided. Phone then will be repaired and sent back... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a UK based, British owned company, established in 1993. Our team has a combined experience of over 200 years. We provide support for UK gadget retailers who also sell insurance to their customers. Talk to us for insurance on all things tech.
We protect gadgets
Geschreven door het bedrijf
- from accidental damage and theft.
- Many of our policies are sold by our retail partners. Did you know you can add your other devices, such as phones used by your family, with us as well? Just give us a call (01256 471387) and we'll provide the details, or visit our website at https://wcsinsurance.co.uk/contact-us
We promise
to settle all valid insurance claims with care.
We believe that if the worst happens and you have a valid claim against our insurance policies then we should settle your claim with the minimum of fuss and as fast as possible.
We take the quality of repairs to your equipment seriously, using only the best parts, and if we can't repair your equipment or it has been stolen, then we should replace it quickly, too.
Contactgegevens
6 Faraday Office Park, Rankine Road, RG24 8QB, Basingstoke, Verenigd Koninkrijk
- 01256 471387
- admin@wcsinsurance.co.uk
- wcsinsurance.co.uk
4,4
Uitstekend
443 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
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Antwoord van Warranty & Creditor Services
Thank you for your kind review, we do appreciate it.
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we are delighted you are pleased with our service.
Antwoord van Warranty & Creditor Services
Thank you for taking the time to write a review, it is appreciated.
I am extremely satisfied with the…
I am extremely satisfied with the service! My phone was repaired very quickly, and the customer support was absolutely fantastic. Communication was easy, clear, and efficient both by phone and by email. The claim was reviewed and resolved incredibly fast, which exceeded my expectations. Highly professional service from start to finish. I would definitely recommend this company to anyone — truly excellent experience!
17 december 2025
Antwoord van Warranty & Creditor Services
Thank you for your positive review. We are absolutely delighted that you are so pleased with our service.
Incredibly efficient
Contacted them via email to cancel my policy and in a few hours received an email back saying it was cancelled and advising me to also cancel my direct debit. If only all companies where so efficient.
23 september 2025
Antwoord van Warranty & Creditor Services
Thank you for your positive review Michael, we are delighted you are so pleased with our service.
Antwoord van Warranty & Creditor Services
Thanks very much for your review, we're very pleased you like the service
It's poor service compare to others…
It's poor service compare to other providers. you need to arrange shipment (including packaging and payment) yourself. other then address nothing is provided. Phone then will be repaired and sent back to you. Other providers send you new (replacement) phone and collect old/broken at the same time. A lot of hassle for premium insurance with such a high excess.
9 december 2025
Review zonder uitnodiging
Antwoord van Warranty & Creditor Services
Are you actually a customer of ours? We'd like to know who sends you out a 'new' phone when your own is merely damaged and can assure anyone reading this that this is not the case
Antwoord van Warranty & Creditor Services
Thank you very much for your review. We're very pleased you like the cover and price.
Antwoord van Warranty & Creditor Services
Thank you very much for your review, we truly appreciate it!
Great rates and very fast at getting…
Great rates and very fast at getting things done
26 november 2025
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we are delighted you are so pleased with our customer service.
Antwoord van Warranty & Creditor Services
Thank you for your kind review, we do appreciate it.
Antwoord van Warranty & Creditor Services
Thank you for your positive review Laura, we are pleased that you felt everything was explained thoroughly to you.
Your company is very good and the…
Your company is very good and the reviews are all perfect.
3 december 2025
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we do appreciate it.
Antwoord van Warranty & Creditor Services
Thank you for taking the time to write a review John, we do appreciate it.
Antwoord van Warranty & Creditor Services
Thank you for your review but we don't understand why you have allocated 1 star and confirmed the Mobile Phone Insurance is a scam. Having checked our records we have had no communication with you, other than emailing your Policy Documents after your purchase of a mobile phone with FoneHouse, where you would have selected the insurance cover on-line. Please contact us at: Admin@wcsinsurance.co.uk to allow us to resolve any issues. Thank you
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we do appreciate it.
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we do appreciate it.
Very helpful thank you Julie
14 november 2025
Review zonder uitnodiging
Antwoord van Warranty & Creditor Services
Thank you again for taking the time to write a review
Antwoord van Warranty & Creditor Services
Thank you for your kind review, Julie will be delighted you were so pleased with her service
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we are delighted you are so pleased with our service.
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