The service i received was excellent. Ive never had a phone stolen or lost before but the lady (Michelle) who was dealing with my case was very helpful , she fully explained in detail what was requir... Toon meer
Bedrijf heeft geantwoord
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I meant to cancel my policy a few days before my phone broke. Im so glad I hadn't got around to it. Very quick responses to queries. Quick insurance claim assessment item fixed and returned quickly. C... Toon meer
Bedrijf heeft geantwoord
Five stars for 5 key unrequested needs in order to complete order ⭐️keeping it simple, reading is a skill but to keep focus requires good words,simple explanation & no questions ⭐️3month free was a... Toon meer
Bedrijf heeft geantwoord
It's poor service compare to other providers. you need to arrange shipment (including packaging and payment) yourself. other then address nothing is provided. Phone then will be repaired and sent back... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a UK based, British owned company, established in 1993. Our team has a combined experience of over 200 years. We provide support for UK gadget retailers who also sell insurance to their customers. Talk to us for insurance on all things tech.
We protect gadgets
Geschreven door het bedrijf
- from accidental damage and theft.
- Many of our policies are sold by our retail partners. Did you know you can add your other devices, such as phones used by your family, with us as well? Just give us a call (01256 471387) and we'll provide the details, or visit our website at https://wcsinsurance.co.uk/contact-us
We promise
to settle all valid insurance claims with care.
We believe that if the worst happens and you have a valid claim against our insurance policies then we should settle your claim with the minimum of fuss and as fast as possible.
We take the quality of repairs to your equipment seriously, using only the best parts, and if we can't repair your equipment or it has been stolen, then we should replace it quickly, too.
Contactgegevens
6 Faraday Office Park, Rankine Road, RG24 8QB, Basingstoke, Verenigd Koninkrijk
- 01256 471387
- admin@wcsinsurance.co.uk
- wcsinsurance.co.uk
4,4
Uitstekend
443 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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excellent!
very helpful and understanding gave me lots of info on how to progress with my claim.
18 november 2025
Antwoord van Warranty & Creditor Services
Thank you for taking the time to review us, we are delighted you were so pleased with our service.
Good service
6 november 2025
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we are delighted you are pleased with our service.
Quick and efficient phone call answered…
Quick and efficient phone call answered quickly and polite helpful agent
12 november 2025
Antwoord van Warranty & Creditor Services
Thank you for your positive review, and that you were pleased with our Agent's service.
Excellent service
6 november 2025
Antwoord van Warranty & Creditor Services
Thank you for your kind review Karen, we are delighted you are so pleased with our service.
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we do appreciate it.
Antwoord van Warranty & Creditor Services
Thank you for your kind review, we do appreciate the feedback.
Antwoord van Warranty & Creditor Services
Thank you very much for your review - we really appreciate it!
Antwoord van Warranty & Creditor Services
Thank you for taking the time to review us Peter, we do appreciate it.
Company is incredible and fast
27 oktober 2025
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we are delighted you are so pleased with our service.
Five Star Claim Experience
I recently had the misfortune of my phone going dead on me. WCS handled the claim in a quick and efficient manner. It tunred ou that the fault on my phone could not be economically repaired so they sent me a new one within 5 days. That is what I would call 5 star service.
24 oktober 2025
Antwoord van Warranty & Creditor Services
Thank you for your positive review Christian, we are delighted you are so pleased with our service.
It was all made clear to me.
29 oktober 2025
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we are pleased you found everything easily understandable, that's what we aim to do.
Phone fixed and returned within a week
Phone fixed and returned within a week, gone above and beyond replacing everything down to the lightly scratched casing. Very happy.
27 oktober 2025
Antwoord van Warranty & Creditor Services
Thank you for your positive review Conner, we are delighted you are so pleased with the service provided.
Antwoord van Warranty & Creditor Services
Thank you for writing a review, we are pleased you had a positive experience
Antwoord van Warranty & Creditor Services
Thank you for your positive review Janet, we do appreciate it.
Antwoord van Warranty & Creditor Services
Thank you for taking the time to write a review Christopher, we are delighted you are pleased with our service.
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we do appreciate it.
Every thing is good 💯
13 oktober 2025
Antwoord van Warranty & Creditor Services
Thank you for taking the time to write a review, we do appreciate it.
Antwoord van Warranty & Creditor Services
Thank you for your positive, we do appreciate it.
Antwoord van Warranty & Creditor Services
Thank you Emilly for your kind & positive review. WCS always endeavours to give the best possible service and we are delighted you are so pleased.
Excellent service
fast service and excellent quality as well as customer service and care
13 oktober 2025
Antwoord van Warranty & Creditor Services
Thank you for taking the time to write a review Becky, we are delighted you are so pleased with our customer service.
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