Weatherspoons 

Ordered food from a local Weatherspoons in house and the app just did not work. The order went to a totally different Branch miles away

After calling them and explaining requesting a refund they REFUSED stating food was being cooked. The Staff member was rude and ignorant and I did not receive my food which I paid 21 pound for. Despite writing to them they STILL refused to refund me for goods I did not receive. You would not be allowed to not pay so why is it any different in this instance?

BEWARE THEY SCAM YOU FIRST OPPORTUNITY DO NOT USE THEIR SERVICES ENCOURAGING THESE LOWLIFE ORGANISATIONS

IF I COULD GIVE A ZERO RATING I WOULD

I am currently sitting in J.J.Moons. Ruislip Manor, first time I have been here, well I did come for breakfast earlier, besides the point.
The breakfast was one of the best I've had in any weatherspoons.
As I am staying in the area overnight and the breakfast being so good, I thought I would pop down or an evening meal too, which is not something I normally do.
Thursday night, curry night, just enjoyed a SirLankan prawn & fish curry, personally, I think anyone wishing to complain about this curry should have a rethink, it's not massive but it is very flavoursome for the price. This particular place has had the most welcoming staff, I had breakfast this morning, went away for a few hours, came back to mostly new staff from this morning. Hands up, they are all so good, you don't get this friendly service from my local weatherspoons.
Thank you too all the staff at JJ,Moons, Ruislip Manor.

Wetherspoons Oban is a dirty unkempt mess. No tables cleared up, food waste everywhere, dog mess around the perimeter where seating is provided. Appreciate the pricing for food and drink but where is the management? Disgusting.

I stayed at The Bull & Stirrup in Chester, the room was spotless and very large. All the staff from cleaning ladies, bar staff and managers were very pleasant and helpful, nothing was too much trouble. I would definitely recommend a stay there.

As a regular of weatherspoons when I go on holiday this is the 1st place I look for,unfortunately will not be returning as the food menu as gone down hill big time.No more sunday lunches and no more mixed grills or steak dishes all there more interested in is quick ready meals like pizzas and microwave meals the chefs can do quickly such a shame.

I went to Forty Foot in Dun Laoghaire today,it's one of the Weatherspoons Restaurants in Ireland.
They generally use names connected to the local area.
I have eaten there before sometimes as it's fairly local.
Food and prices are generally pretty good but the crowd is always pretty rough,maybe the area.
And Customer Service always very average,never remember it been outstanding anyway.
I noticed ordering at the Bar a lot of the counter was soaking with spilt drink from the pumps.
Easy enough to clean but worse a lot of the tables took ages to clean with Customers gone.
I was there quite a while and dirty plates etc were on some tables far longer than should be.
So for these reasons 3 out of 5 stars for today.

I had the pleasure of being served by Kioni at the Wetherspoons in Canary Wharf, and she was absolutely fantastic. From the moment I walked in, she greeted me with a genuine smile and a welcoming attitude. She was attentive without being intrusive, handled a busy environment effortlessly, and made sure everything with my order was perfect. Her professionalism, friendly personality, and efficiency really stood out, especially in such a fast-paced location. It’s clear she takes pride in her work and cares about the customers’ experience. Wetherspoons is lucky to have her, she turned a simple meal into a genuinely enjoyable visit.

Feedback on Wetherspoons, Riding Street, Northampton
As a long-time customer and observer, I feel compelled to share my experience at the Wetherspoons branch on Riding Street in Northampton. While I appreciate the brand and its value nationwide, this particular location has consistently fallen short in several key areas of hospitality and professionalism.

🚫 Staff Conduct
Some staff members, particularly those who’ve been employed for many years, behave as though they’re above accountability. Their attitude toward customers can be dismissive, rude, and loud. Degrading and Insulting.

During service hours, staff can be heard openly discussing personal matters—weekend plans, private conversations, and even using inappropriate language—within earshot of diners. This creates a disruptive and uncomfortable atmosphere.

On occasion, staff sit among paying customers during breakfast hours, in groups of 2 to 4 having their own breakfast time line turning the space into a loud social gathering rather than a place of calm and hospitality. Disturbing the peace of paying customers - they dont care at all.

🍽️ Cleanliness & Food Quality
Cutlery, glasses, and plates are often visibly dirty or poorly washed.

Seating areas are unhygienic, with noticeable smells and stains that suggest years of neglect.

Food quality is inconsistent—some meals arrive undercooked, and portion sizes (especially chips) are disproportionately small for the price.

🗣️ Customer Service
When customers raise concerns, staff often ignore them or respond with indifference. In aggressive tone, with hostile facial expression . They have no right to treat paying customers like this and it makes my blood boil !

There’s a lack of basic courtesy and attentiveness, which undermines the customer experience and the reputation of the Wetherspoons brand.

⭐ Real Experience at Wetherspoons, Riding Street, Northampton I’ve always appreciated the Wetherspoons brand, but this branch consistently disappoints. Staff are loud, rude, and openly discuss personal matters in front of customers. Cleanliness is poor—dirty cutlery, smelly seats, and undercooked food. Complaints are ignored, and customer service is lacking.

Wetherspoons needs to address these issues urgently. Paying customers deserve better. This is my lived experience—if you’ve had similar, please share it. Together we can push for change.

I’ve read similar complaints from others across the UK, and I believe it’s time for management to take these issues seriously—internally review staff behaviour, improve hygiene standards, and restore the level of service that customers expect and deserve.

This is my honest, lived experience. Has anyone else had similar issues at the Riding Street location?

went for the very fist time in Fulham New open Weatherspoon for Breakfast; Bacon Uncooked..Terrible..more than 15minutes waiting.and than comes cold food,eggs..,hash brown's over cooked..Apparently Not a Good Chef..the Weatherspoon of Hammersmith square is Still The Breakfasts of dozens Weatherspoons I've tried!

Last week I left a 1 star review for this company - got a standard reply from someone who had not even looked at what I wrote!!!!!! Offered me my money back when I hadnt even bought anything!!!!
They just dont care.

Myself and around 200 + veterans attended the Gatekeeper weatherspoons on Wesgate street Cardiff as we do on the last saturday of every July every year. On this occasion a good friend of mine who is a disabled veteran who also has the aid of a walking stick was physically pushed about by one of your doormen, this paticular doorman was also mouthing off that he is an ex member of the parachute regiment so it should`nt be difficult for you to know who he is. His actions towards us veterans was totally out of order. This all started as it was very busy and he was shoving people about outside pushing them back to behind the barrier when there was no need whatsoever, he then proceeded to continue to look at us in an aggressive manner which was intimidating. This does not look good for Weatherspoons image, agressive doormen/persons pushing veterans around, the very veterans that hat fought for this country. You need to address this urgently and who yiou employ as door persons. A report has also gone into our local councillor. Absolute disgrace of an establishment.

No stars for weatherspoons st.Johns, Liverpool! Customer service is awful, ordered two brandy and coke and pint of Coors , bar gave us 2 brandy and coke and pint of coke and insisted we pay for the coke because he had pulled it! When we refused to pay for pint of coke as they had got wrong order we were labled RUDE and refused to serve us again! Absolutely awful!

There are comparable experiences that i have had at various weatherspoons pubs, but the two i am going to mention are the reeds arms at burnham on sea and the perkin warbeck taunton in somerset.
i have a holiday home in somerset and my local is the reeds arms at burnham where we go every other week for fish and chips, we started using the reeds arms because the local chippy`s are very expensive with poor quality food. our experience at the reeds arms is very good as you get a decent piece of fish in a nice crispy batter and a good portion of chips, the staff are very efficient and the food arrives in a few minutes, so overall the reeds arms at burnham on sea is a good one.
the other one is the perkin warbeck at taunton and that is the complete opposite as we have used it twice and never again, we ordered fish and chips there as we were shopping in taunton high street and the food and service was poor, firstly we were waiting to sit at a clean table and the lady who was clearing tables walked past us and ignored us so i grabbed a couple of serviettes and some vinegar and cleaned the table myself, when the food arrived the fish had been cut very thin and because the batter was quite thick the fish was overcooked and dry, the chips were slightly under cooked and hard and so the meal was awful.
so basically i would give 5 stars to the reeds arms but 1 star to the perkin warbeck, so weatherspoons my question to you is why is it the luck of the draw if you get a good one or a bad one? should they not be all the same standard?

Fuming. Only good thing about spoons was the value of the great mixed grill and now its gone! First and last time I eat here with their new burger menu.

Absolutely shocked that mixed grill and steaks have been removed from the menu these were the only meals I will eat at a pub so had to leave and will not be going again. Thankfully beefeater still do these meals so will be going there from now on.

Food arrived with in minutes, plate hotter then food! When asked for condements we were thrown pks salt and vinegar on table, nothing else. 😑 wouldn't recommend to any one.
This was Lord Street southport

Very good value always. 4.30 for a classic cocktail. Just having a traditional breakfast very good value. Cant beat it.

Food server witch was a male was just so bloody rude should be told to get out and not be allowed any job serving to public again especially when customers are allergic to certain items that was put on the plate when requested not to then he went off and got a female to come over then when she walked off she said a very disrespectful and racist word that I 10000% heard so I will be taking this higher
Staff should get out if that’s how they gonna talk to customers.

Man in the Moon,Newport,Isle of Wight.

Went to this Weatherspoons Man in the Moon,Newport,Isle of Wight on Father’s Day to have breakfast with my Son and our partners and kids,ordered what we wanted to eat and drink,the mugs were bought to our table and were filthy,we asked for clean mugs and were ignored completely,so I had to take my disabled self back down stairs and get them myself. We weren’t told the machine upstairs didn’t work so then had to go back downstairs to get our mugs of tea,on the way back up the narrow stairs one of the staff members nearly knocked my partner over with her hot tea in her hand as he couldn’t wait 2 secs to let her up the stairs and didn’t even apologise when my partner said something,he just gave her a dirty look as he walked off. The staff walk around with such grumpy looks on there faces aswell,we shall be avoiding this place from now on for sure.