Webuyanyhouse.co.uk Reviews 

736
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was in the area for a house viewing and called House Sales Direct, I got through to Millie and honestly she was a diamond, so lovely and professional! She quickly sorted me out a viewing for a prope... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Aaron Doyle was keen to learn about by situation to explain things clearly. The onboarding process was slick with Aaron demonstrating patience in what is a difficult decision to sell.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had an amazing experience with Webuyanyhouse.co.uk and especially Dom Hindmarch. He was open and honest, clean and concise and explained the process throughout. Could not have asked for more. Would th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Filled out a form online to receive a quote then received a text message twice saying they will call me from an 0161 number. Every time they have called, I have answered and every time I answer, the p... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij

Geschreven door het bedrijf

At We Buy Any House, we’re committed to keeping things simple. We make selling homes as fast and hassle-free as possible. No hidden costs, obligations or last-minute renegotiation's in prices. You can view all of our We Buy Any House reviews here.

We Buy Any House: the nation's trusted home buyer

Geschreven door het bedrijf

We honour our commitments
We act responsibly and in good faith, always aiming to do the right thing.
We build respectful relationships
We understand that all strong relationships are built on mutual respect, so we consider the impact of our decisions on others.
We go the extra mile
We get the job done, with an efficient, uncompromising commitment to our work.
We keep it clear and simple
We keep things simple and efficient, always looking to simplify and improve our service.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

736 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(736)

119 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Thanks Ron

I didn't use the service in the end, but my experience talking things through with Ron was excellent. He wasn't pushy and seemed honest. We spoke several times and he answered my questions in detail. He came back with an improvement on the first offer, but this was still too low for me to proceed. Only rating four stars has I didn't use the full service.

27 maart 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Ol,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Ron, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 1 van de 5 sterren

Here we are again writing a complaint…

Here we are again writing a complaint about We Buy Any House, or their correct title and advertisement should read, WE DON’T BUY ANY HOUSE”.
Totally unprofessional and bordering on scandalous which should be looked into further.
It seems they try to target people/sellers who they deem as desperate for cash…
We had 2 properties initially valued at approx £120,000 jointly. After we indicated it didn’t meet our expectations we reviewed the position again and proposed a joint compromise offer from them of approx £130,000.
The MANAGER overviewing the case said they could only now offer £70,000. What a complete insult and some say trying to take advantage of the situation so they were instructed to close their file immediately.
I’m sure reporting this to the BBC Rip off Britain may expose the story

1 mei 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Jeff,

Thank you for sharing your feedback with us.

After conducting a thorough search of our records, we were unable to find any information associated with your account.

To assist us in investigating this matter further, please contact our Customer Service team at 0800 652 8612 with your details.

Many thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Molly was really helpful

Molly was really helpful, didn’t proceed however she provided support throughout our conversation

30 april 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Kevin,

Thank you for sharing your review with us!

I'm delighted to hear you had a great experience with Molly, and I will pass along your positive feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 1 van de 5 sterren

AVOID AT ALL COSTS PARTICULARLY IF YOU…

AVOID AT ALL COSTS PARTICULARLY IF YOU ARE VULNERABLE or HAVE MENTAL HEALTH ISSUES. I would give zero stars if i could. Initially impressed but after their conditional offer was withdrawn (because they were relying on an incompetent, borderline fraudulent surveyors report which we provided evidence of), the contract was then cancelled. They are currently refusing to remove their application for a Land registry restriction on the title to our property, knowing full it will prevent another sale we agreed a with another company and I my onward completion, which I will lose if they don't remove the OS1.

They also continued to repeatedly call and make offers which were still below the conditional offer, which we were not obliged to accept, and refused to take no for an answer. I've notified them they are liable for damages including the loss of my purchase but they seem to not care.

Ww will ne making formal complaint, and to the Property Ombudsman and court claim for damages.

Your response is utter rubbish, I have Solicitors emails and a formal complaint (which you've not acknowledged or replied to, although the read recept shows ot was received and read) to prove it! I've reported to Trading Standards and will be issuing a claim for damages. Thanks for the response though, it helps my claim and confirms your company are liars.

29 april 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Kristi,

After conducting a thorough search of our records, we can confirm that no progression was made with the property.

Our records also show that no contract was signed and no charge was placed on your property.

If you believe this information is incorrect, please contact us on 0800 652 8612.

Many thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Five star service!

Exceptional service!

30 april 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Chardonnay,

Thank you for sharing your review with us!

I'm delighted to hear you had a great experience, and I will pass along your positive feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Joe b

Joe helped me with my questions and explained everything in a simple way. Would recommend.

28 april 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Chloe,

Thank you for sharing your review with us!

I'm delighted to hear you had a great experience with Joe, and I will pass along your positive feedback.

Many Thanks,
Chloe
Customer Service Manage

Beoordeeld met 5 van de 5 sterren

Great work from Sandy

Great work from Sandy!

Thank you.

28 april 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Scott,

Thank you for sharing your review with us!

I'm delighted to hear you had a great experience with sandy, and I will pass along your positive feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Easy to understand the agent and the…

Easy to understand the agent and the options open for negotiation

27 april 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Alan,

Thank you for sharing your review with us!

I'm delighted to hear you had a great experience, and I will pass along your positive feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Helpful and Knowledgeable

Had an initial conversation today and found
Sheelan Shah really helpful and knowledgeable. He was quick, efficient and will be sending me the information as soon as possible.

27 april 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Alisha,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Sheelan. I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

I had spoke with sandy today

I had spoke with sandy today , she was so good helped me with my enquiry. Thank you sandy

16 april 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Asha,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Sandy, I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Selling my property

Mohammed was thoroughly professional and polite and clearly talked me through the process and services available and answered all my questions

8 april 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Paul,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Mohammed, I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Sandy was very helpful excellent…

Sandy was very helpful excellent Service!! Sandy went the extra mile in helping me with my search of a New property highly recomend.

7 april 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Hally,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Sandy, I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Jordan

Jordan was very helpful and always kept in touch as planned, and we sold our property at agreed price.

31 maart 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Pamela,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Jordan, I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Great company fast efficient process

Alex Senior dealt with our property sale. He was friendly, professional and kept us informed at all stages of the process.

30 maart 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Michelle,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Alex, I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Kind, Polite and detailed help….

Now 83, l last sold and bought a property in 1979. Needing now to ‘downsize’ l found it very different now. After wading through several confusing online pages until l found ‘We buy Any House’ showing the place l would like to buy.
Very quickly, a young man…a human being! at the end of the phone answered and kindly gave me polite and detailed help.
lt involved his consulting another young man, Sandy, and they finally were able to grant me a viewing of the property l want to buy. This is not always possible these days unless one’s own property is already sold, or at least, on the market. Full marks to these gentlemen and ‘WBAH’

27 maart 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Jane,

Hi,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Sandy and the team, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

I was well informed of all options…

I was well informed of all options available and I found Aaron to be extremely helpful during the process

26 maart 2026
Review zonder uitnodiging
Logo Webuyanyhouse.co.uk

Antwoord van Webuyanyhouse.co.uk

Hi,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Aaron, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

I spoke to Aaron Doyle and felt…

I spoke to Aaron Doyle and felt refreshed afterwards that there was finally some kind of solution to end a difficult situation in regards to selling my house that I have been trying to get rid of for 2 years. He seems knowledgeable and on the ball

27 maart 2026
Review zonder uitnodiging
Logo Webuyanyhouse.co.uk

Antwoord van Webuyanyhouse.co.uk

Hi,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Aaron, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 1 van de 5 sterren

Stay Clear of These Guys

This company came to see us in January 2014 and offered us a very low offer on our house so we refused to sell to them . Fast forward to 2026 and we are told while trying to remortgage that they actually put a charge on the property for refusal to sell to them and have never removed it. They have been contacted and they demanded £997 to remove the charge. We had no notification of the charge on the property and they couldn't tell us why it was placed against the house but most likely because we took the property of the market. We paid the fee and here we are 8 weeks later and they have not sent any paperwork and refuse to answer emails so we can't move forward with the remortgage. Next step is complaint to Omnibuds Man.

2 februari 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Ally,

Thank you for sharing your feedback with us.

We have cross-referenced all the information provided and can confirm that no invoice was issued by us to claim these funds. Unfortunately, the details you have shared do not match our records. No contract was signed with us, and no charges have been applied.

Many thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Great experience so far Aaron Doyle has…

Great experience so far Aaron Doyle has been very helpful explaining everything well .. I have find that everything has been dealt with really fast and smoothly

24 maart 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Aaron, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Excellent experience with the team at…

Excellent experience with the team at House Sales Direct. Great communication and prompt responses. Sandy was particularly helpful, answered all questions and provided the information requested in a timely manner

17 maart 2026
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Carolyn,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Sandy, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

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