WebuycycleReviews 

159
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I used these guys to buy my first eMTB. I wanted to buy a Carbon frame, full suspension SL eMTB so it would be light and as close to riding a manual bike. But I also needed to buy it through a cycle... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Extremely pleased with the ‘lightly used ‘ bike I purchased. The condition description was very accurate and the price was very reasonable. I collected the bike from the headquarters and was greeted w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Perfect selling experience, from initial enquiry to price being offered and even recommendation on courier service to use. Bike was picked up the next day and delivered the day after that. Money w... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently sold my e-mountain bike to WeBuyCycle, and the entire process was flawless from start to finish. Getting a quote was quick and straightforward, and the valuation they offered was fair. D... Toon meer

Bedrijfsgegevens

  1. Voertuigen en transport

Informatie afkomstig van verschillende externe bronnen

Webuycyle has been formed by a small group of local cyclists and friends who love cycling. We have been riding bicycles for years and compete locally, nationally and even internationally at triathlon and time-trialling. We are a genuine company run by genuine people with actual city-centre premises. After some time of buying and building bikes, we realise that selling them on is not always straightforward and that not everybody enjoys the potential hassle associated with using auction sites. We wanted to offer a way of selling a bike that will be more immediate, more dependable and more personal for the seller and that is why webuycycle was formed. We will treat your quotation request with respect and offer a fair market price for your bike.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

159 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(159)

17 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I purchased an Orbea Orca from…

I purchased an Orbea Orca from webuycycles on 2nd August 2023. Dealing with the guys was a pleasure, honest open and trustworthy information throughout the process. I received the bike bang on time promised and the bike is exactly as described. I've done 3 rides, 190 miles total and the bike is brilliant. Buying a nearly new bike saved me 1000s compared to off the shelf new one. I would 100% recommend webuycycles if you're looking for a great deal on a bike.
Thanks guys. Regards Tom McGill

2 augustus 2023
Review zonder uitnodiging
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Antwoord van Webuycycle

Thank you for the kind words, Tom. It was a very nice bike that Orbea Orca (barely used, which is how we like our stock to be!) Great to hear that you are enjoying riding it. Enjoy

Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️ Selling a bike to these guys….

After following the simple instructions to send a few photo’s through for a valuation to delivering the bike to their unit the transaction couldn’t have been simpler
1) A fair valuation received on the same day
2) Payment received on the same day as dropping the bike off
Faultless - thank you guys 👍

14 augustus 2023
Review zonder uitnodiging
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Antwoord van Webuycycle

Thank you for the positive review, Andrew. Glad to hear that the sale of your bike went smoothly from your perspective.

Beoordeeld met 1 van de 5 sterren

Absolutely dreadful experience.

Absolutely dreadful experience.
Issues with delivery.
Battery literally stopped working, after 1 20mg ride.
Attitude of Paul ‘owner’, was completely customer blaming.
Wouldn’t show last battery data, simply stating we return it-easier said than done, when you are disabled (bike very heavy!).
No apology for huge inconvenience caused or loss of money, replacing pedals that didn’t fit, missed weekend away, as bike was broken.
Plus side….Jono was helpful and did actually apologise-id find a nicer company to work for-you’re wasted with an owner like that.

31 juli 2023
Review zonder uitnodiging
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Antwoord van Webuycycle

To be honest, it was a nightmare experience for us too. Tracking details provided on shipping & customer not there for delivery (it was then all our fault of course). Customer expectations re: delivery are unrealistic when using National couriers - no they will not deliver at a specified hour in your day! When bike was reportedly problematic, we immediately offered a full refund and were rightfully willing to pay for the return shipping - customer was then awkward & making excuses for not being able to return the bike! To be honest throughout the whole transaction, you gave the impression that you were looking to be offered refunds. Full refund paid on return of bike and glad to be able to move on from your ‘custom’!

Anyway all done now & I’m happy to walk away from your unreasonable demands and expectations of financial recompense.

You do seem to have a bit of a track record of blaming companies for delivery issues it seems, when in our case, you were the problem! You’ve left lots of 1* reviews, which probably says as much about you as the companies you are dissatisfied with.

Maybe you are a 1* customer

Beoordeeld met 5 van de 5 sterren

Sold my bike to WeBuyCycle

Sold my bike to WeBuyCycle. They were quick to quote and efficient with communication and payment. Hassle free. Strongly recommend.

31 juli 2023
Review zonder uitnodiging
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Antwoord van Webuycycle

Many thanks for the review. Good to hear that the process went smoothly at your end.

Beoordeeld met 5 van de 5 sterren

Fantastic helpful and friendly team

Fantastic helpful and friendly team. Purchased my old bike from me and I upgraded from their own stock. The team went out of their way to find me something to fit my budget and even asked what spec I would like on parts that were being upgraded / replaced. Would happily recommend.

19 juli 2023
Review zonder uitnodiging
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Antwoord van Webuycycle

Many thanks for the positive review. Great to hear the team’s efforts being acknowledged. Hope you enjoy the BMC - a nice bike that one!

Beoordeeld met 5 van de 5 sterren

Brilliant service from Webuycycle

Brilliant service from Webuycycle. Initially got a valuation of a road bike whilst wating arrival for a new one. Paul still offered my original quote pretty much matching what I would've received through ebay with 10x less effort. Collected by Paisley, inspected and funds cleared within 24 hours. Definitely recommend and will use again when I inevitably see a new gadget

12 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

4.9/5 - Excellent Service

Reasonable price. Quick delivery(came before it said it would, courier supplied accurate delivery slot and updates)

Bike came boxed better than it would if it was new! Assembly was easy and overall super impressed with the service.

But, I do have one simple suggestion, would be ideal if there were more images on the site and if they were of higher quality to really be able to zoom in and see any cosmetic damage.

Overall, excellent service - will definitely use again. Thanks!

5 juli 2023
Review zonder uitnodiging
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Antwoord van Webuycycle

Many thanks for the review Liam. We are conscious that some people find that our images are not easy to supersize for inspection, without losing some definition. Rest assured, as it was in the case of your bike purchase, if we felt that there were any marks/cosmetic defects worthy of photographing/describing, then we would have done so. We understand buyers' concerns about condition if they are buying at distance from us, but the vast majority of our customers are extremely happy with the condition of bikes that they receive (glad to see that we could include you in these numbers) and in fact our bikes often exceed buyer expectations when they arrive.

Beoordeeld met 5 van de 5 sterren

5 Star Service

I was offered the best price by far out of all the high end used bike sellers and without doubt Webuycycle is the best out there in terms of fairness, customer service and advice. Thanks very much Paul and all at Webuycycle for the outstanding service.

6 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Company

Have recently sold my Roadbike and Ebike MTB to We buy Cycle
Excellent service
Fair price paid for both bikes
Takes all the hassle out of selling your bikes privately for a few quid more !
Would not hesitate to recommend this company and would definitely use them again

23 juni 2023
Review zonder uitnodiging
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Antwoord van Webuycycle

Many thanks for the positive review, Barry. Glad to hear that both transactions went smoothly from your perspective.

Beoordeeld met 5 van de 5 sterren

Near new bike for half price

Hi there
I have to say that the 2020 Creo you just sold me is amazing. Were it not for the evidence of a paint scrape on the inside of the rear stays, you would swear that this bike was new. Everything is present and in perfect nick. The bike box was new and the bike packing within it was exemplary. Even the handbook has no evidence of being read. I am absolutely delighted and cannot imagine how this bike came to be in such a wonderful state.

Many thanks, Julian Cox

13 juni 2023
Review zonder uitnodiging
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Antwoord van Webuycycle

Many thanks for the positive review, Julian. Great to hear that the bike arrived safely and that you were pleased with the condition of the bike (it's fair to say that we do not always receive the original handbooks). Enjoy

Beoordeeld met 5 van de 5 sterren

Hassle-free and honest

A very easy process, a fair price and a great support service made selling my bike to WeBuyCycles straightforward. Excellent communication from the team and very helpful advice. Would certainly use WeBuyCycles again and highly recommend.

12 juni 2023
Review zonder uitnodiging
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Antwoord van Webuycycle

Many thanks for the review, Tim. Glad to hear that everything went smoothly from your perspective

Beoordeeld met 1 van de 5 sterren

only disc brake bikes - horrible site dont use

I wanted to sell my wonderful Crabon Frame, Shimano Ultegra 8000 bike, which weighs just 8KG and goes like a rocket, but the team refused the sale, claiming that the market is only for bikes with disc brakes!!! It's ridiculous...apparently they exclusively buy disc brake bikes! What a pity...

Are Carbon Ceramic brakes standard on all Porsches? man, please close this site

16 mei 2023
Review zonder uitnodiging
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Antwoord van Webuycycle

Thank you for the review.

There’s little point in us buying lemons (rim brake models) if buyers prefer oranges (disc brake bikes)

8kg on a carbon rim brake is nothing to get carried away by in all fairness either.

You’ll find a buyer but the likelihood is that it will not meet our target resale figure of £750+ net, which is clearly stated on our website and judging by your response, you will be expecting far more.

I’m afraid that in many markets, fashions & desirability change & we have to go along with this (despite the fact that we may still have rim brake bikes in our own personal stock).

We are not WebuyANYcycle, so no need to sound so bitter really.

Beoordeeld met 5 van de 5 sterren

Will definitely use again.

The helpful staff made the whole selling process easy from start to finish. That coupled with a competitive price for my cycle means I would not hesitate to recommend or use again in the future. I was expecting that once they had my bicycle in their possession a lesser offer would be made as per some other buying sites but they were good to their word and prompt payment was received. Five stars all round.

27 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service. Did everything that they said they would. An easy system to follow when asking for a quote. As simple as sending some photos of the bike and they provided a quote. Paul then sent a clear and concise set of details and process to go through and how to deliver the bike. Money (full value from original quote) was in the bank a few hours after they received the bike. Top service. Highly recommend. If anyone is looking to sell on a high end spec bike, go to WeBuyCycle.

26 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent quality service !

A really quick straightforward service - I wanted a bike Monday afternoon - received it by courier wednesday morning! Good conversation on phone with the team, answered my questions and dealt with the purchase no hassle no sale pressure!
Bike - brilliant condition a bit of a bargain as well
Thanks people at WBCyle !!!

17 april 2023
Review zonder uitnodiging
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Antwoord van Webuycycle

Many thanks for the review and great to hear that you were delighted with the condition of the bike. Enjoy

Beoordeeld met 5 van de 5 sterren

Easy Transaction

Nice bunch of chaps that offered me a good price for my e-bike. After a quick inspection, the money was sent instantly into my bank account. I would definitely recommend getting a quote from them before going thru the pain and suffering of ebay selling.

17 april 2023
Review zonder uitnodiging
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Antwoord van Webuycycle

Many thanks for the positive review - glad to hear that the process went smoothly from your perspective.

Beoordeeld met 2 van de 5 sterren

Poor communication and the item sent…

Poor communication and the item sent was not as described. This is a breach of consumer law. After I received the bike and questioned that it was not as described this was the reply (see below) In my view there is quite a difference in the saddle advertised having carbon rails etc versus the entry level toupe but as webuycycles suggest, after the bike arrived, I should be glad to get a functioning saddle!

“I've just had a word with my mechanical team and on checking the bike before posting out, the Fiziik saddle was found to be damaged and they replaced it with the Specialized Toupe (which to be honest would fetch similar money to the Fiziik if they were resold). Apologies for this but better to have a saddle that functions as you would hope.“

15 april 2023
Review zonder uitnodiging
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Antwoord van Webuycycle

Mark,

This was an unfortunate situation that was spotted just prior to boxing the bike up for courier collection & not something that we do on a regular basis by any means.

Like any sale, if you were not happy with the bike that you received then you would be welcome to a full refund once the bike is returned (at our expense).

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