I used these guys to buy my first eMTB. I wanted to buy a Carbon frame, full suspension SL eMTB so it would be light and as close to riding a manual bike. But I also needed to buy it through a cycle... Toon meer
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Lees wat reviewers zeggen
Extremely pleased with the ‘lightly used ‘ bike I purchased. The condition description was very accurate and the price was very reasonable. I collected the bike from the headquarters and was greeted w... Toon meer
Bedrijf heeft geantwoord
Perfect selling experience, from initial enquiry to price being offered and even recommendation on courier service to use. Bike was picked up the next day and delivered the day after that. Money w... Toon meer
I recently sold my e-mountain bike to WeBuyCycle, and the entire process was flawless from start to finish. Getting a quote was quick and straightforward, and the valuation they offered was fair. D... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Webuycyle has been formed by a small group of local cyclists and friends who love cycling. We have been riding bicycles for years and compete locally, nationally and even internationally at triathlon and time-trialling. We are a genuine company run by genuine people with actual city-centre premises. After some time of buying and building bikes, we realise that selling them on is not always straightforward and that not everybody enjoys the potential hassle associated with using auction sites. We wanted to offer a way of selling a bike that will be more immediate, more dependable and more personal for the seller and that is why webuycycle was formed. We will treat your quotation request with respect and offer a fair market price for your bike.
Contactgegevens
34 Full Street, DE1 3AF, Derby, Verenigd Koninkrijk
- 01332 314007
- contact@webuycycle@.co.uk
- webuycycle.co.uk
4,9
Uitstekend
159 reviews
Geen gegevens bekend over review-uitnodigingen
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Is this unicorn of the bike industry?
Is this unicorn of the bike industry?
Great service, excellent prices and an amazing attitude to customer service.
Darren went above and beyond preparing my new bike and with absolute zero hassle or stress from Johno and the sales team . A shop ran by a great group of lads. 100% recommended and will definitely use again.
13 mei 2024
Review zonder uitnodiging
Antwoord van Webuycycle
Many thanks for the super review. It's always great to hear customers praising our staff as they do a great job for us at Webuycycle. Much appreciated thanks.
Brilliant company - the easiest way to sell your bike!
I highly recommend Webuycycle.co.uk.
Darren and the team made the process of selling my 2 bikes super easy.
After completing the online form I received the best offers within 24 hours, easily beating PX quotes from the likes of Sigma and other similar companies.
Dropped the bikes off the following day and after a quick inspection the funds were transferred whilst I was on site. No dealing with random calls, messages and the usual annoying experiences with selling privately.
Great experience from start to finish!
23 april 2024
Review zonder uitnodiging
Antwoord van Webuycycle
Many thanks for the positive review, Ross. Good to hear that we easily beat the quote from Sigma Sports with their recently announced PX offerings. Always a pleasure to take in two well presented bikes.
Superb experience!
What a great experience start to finish. I sent the necessary information and photos etc. Had a reply within the day and a very reasonable offer. I decided to drop my bike off at their premises as it wasn't too far. Quick inspection from one of the mechanics and they transferred the money there and then, the same figure as quoted by email. Really friendly staff. Can't fault a thing. Best of luck with your business.
15 april 2024
Review zonder uitnodiging
3rd time selling a bike
3rd time selling a bike. Have always offered excellent prices. Process of selling a bike is efficient. Customer service and communication very good. Would highly recommend.
19 maart 2024
Review zonder uitnodiging
Highly Recommended
This is the second time I have sold a bike to Webuycycle, both times the team have been incredibly helpful and as soon as they have received the bike they have checked it over and then made the payment immediately, a very efficient speedy service and a very good price
14 februari 2024
Review zonder uitnodiging
Great service from WBC team
First class service from bike valuation, selling, transport and payment. The team guided me through all stages if selling with seamless execution. Always available for support making the entire process stress free. Will definitely use the team again. Very happy with all outcomes.
6 februari 2024
Review zonder uitnodiging
Antwoord van Webuycycle
Many thanks for the positive review and we're glad to hear that everything went very smoothly from your perspective.
Raleigh Felix (as new)
Bikes are exactly as described on the website and sent out properly packaged very quickly. Take confidence in this group.
24 januari 2024
Review zonder uitnodiging
Antwoord van Webuycycle
Many thanks for the review, Andrew. We hope that you enjoy many miles on your new bikes (& a bit of sunshine at some stage hopefully!)
Unbelievable fast service
Unbelievable fast service! The bike was exactly as promised. Very very happy with the service I received I highly recommend, looking forward to any future business. 👍
12 januari 2024
Review zonder uitnodiging
Very positive experience purchasing a bike
I had a really positive experience with Webuycycle. Website was good, so ordering was easy. Bike arrived quickly and was exactly what I was expecting. I couldn't fault them at all. Paul was a great help to me, he responded quickly to my emails and kindly supplied me with some extra paperwork I asked for, even though he didn't have to. I would definitely buy from them again.
1 december 2023
Review zonder uitnodiging
Great business
Webuycycle offer superb bikes at attractive prices.
Super responsive, no question to difficult to answer. Transaction seamless. Bike arrived as described and superbly well packaged. Wouldn't hesitate to deal with them again.
10 januari 2024
Review zonder uitnodiging
Great Service from WeBuyCycle
The seat stem was stuck in the frame of the new Raleigh Motus Grand Tour I bought from WebuyCycle when I unboxed it.
It's a very unusual issue on a new bicycle, and I am glad I took pictures of the bike while unboxing.
Unfortunately, neither I nor a local bike shop could free the seat stem from the frame. The bike shop's vigorous efforts annoyingly resulted in body paint damage.
Despite the paint damage, WeBuyCycle still offered to collect the bike and a full refund.
I was keen to keep the bike as long as it could be fixed and remain under warranty, so we then agreed that I would bring the bike to their workshop for them to fix it.
Sorting the problem involved disassembling the drivetrain to allow access to hammer the stuck stem out from the bottom - not a cheap job at a London bike shop.
I am now very happy because:
1) WeBuyCycle contributed to my train ticket to bring the bike to them (Instead of paying a courier to collect the bike)
2) They ferried me and the bike from the local train station to their workshop and back.
3) They managed to fix the bike while I waited so I could take it back to London on the same day.
4) The bike was repaired free of charge and with a warranty intact.
Life does not always go according to plan, but when things go wrong, it's great to deal with a customer-focused team like WeBuyCycle!
11 december 2023
Review zonder uitnodiging
Antwoord van Webuycycle
Many thanks for your positive review, Christian. We are keen to look for resolutions with buyers on the few occasions when things may not go as smoothly as we’d like. We were also very confident in the skills and knowledge of our mechanical team to be able to free up the seatpost (especially given that it was moving freely when we boxed the bike just days before). Glad to have been able to pop you back on the train with your bike and hope that it serves you well in the future.
Utterly dreadful
Rubbish. Went through the whole process on the website, got bike out, took pictures, found out all the specs and frame reference number only for them to come back and say they won’t make an offer as the bike isn’t electric. Absolutely ridiculous reason. If that’s all they accept just put that in the website and stop wasting people's time
From their reply below I have obviously touched a nerve as getting personal is not the right way to handle complaints and it also defamatory
21 november 2023
Review zonder uitnodiging
Antwoord van Webuycycle
I'm afraid that resale prices in the analogue MTB market have tumbled significantly in recent months due to the clamour for eMTBs.
There's little point in us buying stock that people are not looking to buy - we do not put this on the website because we do occasionally still buy some analogue stock - we just didn't fancy trying to resell your bike. We are not WebuyANYcycle and reserve the right to be selective.
The website process takes just 2 mins if photographs are at hand, so you didn't waste too much time in all fairness.
You've made 16 reviews on Trustpilot it seems and 9 of them are 1* - that probably says as much about you as the companies that you review.
Good luck in securing a private sale.
Yes - you did touch a nerve. Just because we were not willing to make an offer on your bike does not justify a 1* review from my perspective.
No 1 used cycle dealers
Can't praise these guys highly enough. Fantastic range of well loved quality second hand bikes. All fully serviced and clean. Just did a deal with two bikes that look like they've hardly been used and were as cheap as the beat up rubbish on certain auction sites.
Definitely worth the drive up there.
Thanks Paul and the guys
15 november 2023
Review zonder uitnodiging
Antwoord van Webuycycle
Many thanks for the positive review and the comments on the quality of the stock, which we believe rivals anybody selling predominantly pre-owned bikes in the UK. Good to chat to somebody who used to work in the industry.
Excellent service from start to finish
Excellent service from start to finish, would highly recommend! The guys started by giving a fair quote, then the process was extremely smooth, with payment being received the same day that the bike arrived with them.
24 oktober 2023
Review zonder uitnodiging
Excellent service all round
Prompt communication and service throughout - a fair price offered and faster than expected payment. Would recommend using this company for selling your bike.
23 oktober 2023
Review zonder uitnodiging
Canondale Topstone Carbon 5
Bought my Canondale Topstone Carbon 5 from webuycycle the other day.
What a fantastic bike! Unboxed it with a bike technician friend. It
was like new and perfectly set up. Have been out for a couple of rides
and I'm really chuffed I found this website. Thanks so much for this
beautiful bike.
14 oktober 2023
Review zonder uitnodiging
Antwoord van Webuycycle
Many thanks for the positive review, Robin. We do try to sell some top quality pre-owned stock and I’m glad to hear that the Cannondale Topstone lived up to that billing. Enjoy the bike.
Fantastic experience.
Fantastic experience with these guys. Great communication and no messing about or haggling. Would definitely use them again or recommend them to anyone
7 oktober 2023
Review zonder uitnodiging
Antwoord van Webuycycle
Many thanks for the positive review. We do endeavour to make it a straightforward process of buying a bike from sellers, so we’re pleased to hear that this mirrored your experience.
Just sold my bike to WeBuyCycle
Just sold my bike to WeBuyCycle. Good price, minimal fuss. Highly recommend!!!!
3 oktober 2023
Review zonder uitnodiging
Antwoord van Webuycycle
Many thanks for the review, Stephen. Good to hear that the process went smoothly from your experience.
Good price offered
Good price offered. Really friendly service and prompt payment. Highly recommended.
20 september 2023
Review zonder uitnodiging
Antwoord van Webuycycle
Many thanks for the positive review. Good to hear that you experienced a straightforward transaction.
Pinarello purchase
Found a second hand Pinarello on this website that was just what I was looking for and decided to buy it. This was backed up quickly by confirmation of purchase, invoice etc and further communication of delivery. This made me feel very comfortable with a site I had never used before and the bike arrived as projected in the confirmation. The bike was boxed with every tube covered and protected that could not be in my view any better.
From my initial experience I would definitely use this company again. Great experience.
23 augustus 2023
Review zonder uitnodiging
Antwoord van Webuycycle
Many thanks for this positive review. Lovely bike that Pinarello and glad to hear it arrived in the same fantastic condition that it left our store. Enjoy.
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