Delivery was fast, gave me the option off where to leave eg. Safe place, porch ect. Was delivered within the time slot. Wall paper matches perfectly all on all brilliant service.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was looking for some curver baskets to match the ones I bought last year, which seem to be out of stock everywhere. I got an email, we’ve got your order, then another to tell me they were waiting... Toon meer
Bedrijf heeft geantwoord
Could not fulfill the order, took too long to arrive (over a week) Said it would arrive Friday but did not arrive till Monday Product was ok, however I also ordered the some from Amazon and they wh... Toon meer
Bedrijf heeft geantwoord
Due to an website issue I was unable to place an order so I called direct and got through to Jack. Jack was able to recreate the error which could not be fixed quickly so he took my order over the pho... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shopping online at West End DIY is straightforward and user-friendly. The site offers a wide range of products including wallpaper, paint, tools, homeware, and garden supplies, all neatly organized by category. You can filter by brand, colour, or style to find exactly what you need, and there are monthly online-only offers such as free delivery on orders over £75. Product pages clearly show details like availability and delivery options, and checkout is simple with transparent costs. Customer reviews highlight fast delivery, secure packaging, and responsive support if any issues arise. Overall, it’s a reliable, family-run DIY retailer offering a convenient online shopping experience with great customer service.
Contactgegevens
13 Saint James Road, NN18 8AL, Corby, Verenigd Koninkrijk
- 01536205105
- westenddiy@hotmail.com
- westenddiy.co.uk
4,6
Uitstekend
216 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Efficient service
28 april 2026
Antwoord van West End Diy
Thank you very much for your kind words and review!
Quick delivery sadly didn't quite match…
Quick delivery sadly didn't quite match had to return lovely paint though
5 mei 2026
Antwoord van West End Diy
Thank you for your review!
Shame to hear the paint wasn't the right match, but thank you for your order and review regardless!
V pleased quality product
I ordered an alarm clock and am very pleased with it, is a quality product.
The order was delayed but that was because of a stock issue
7 mei 2026
Antwoord van West End Diy
Thank you for your review and I'm glad you are happy with your product!
Apologies about the slight delay but happy you received this in the end!
Antwoord van West End Diy
Thank you very much for your review!
We appreciate the recommendation and we look forward to seeing you again sometime in the future!
Brilliant
Brilliant! Placed my order and it was personally delivered within a few days, by a really nice young lad. Thanks West End DIY. Great service
18 april 2026
Antwoord van West End Diy
Thank you very much for your review!
I'm glad you had a good experience with us and if you ever need anything from us again future wise, we are more than happy to deliver to you again!
Antwoord van West End Diy
Thank you for your complimentary review about our delivery and packaging, we really appreciate this!
I received an email telling me what I…
I received an email telling me what I had ordered and when it was due for delivery. My order arrived on the correct day, checked my name and that it was expected, then put where I wanted it. Very quick and professional. Well done.
18 april 2026
Antwoord van West End Diy
Thank you for your kind and detailed review!
We are glad you are satisfied with our service!
Ordered 3 rolls wallpaper on Friday
Ordered 3 rolls wallpaper on Friday, kept informed ref processing of order. Delivered in two business days, informing me of delivery window. Very efficiently dealt with.
17 april 2026
Antwoord van West End Diy
Thank you very much for your review!
We are glad you were satisfied with our service and kept up to date throughout the process.
We look forward to hopefully seeing you with us again in the future!
Antwoord van West End Diy
Thank you for your review about our quick delivery!
Great service
Great price. Cheaper than the mainstream companies. Very speedy delivery and very well packaged. So much care in protecting the item, very impressed.
12 april 2026
Antwoord van West End Diy
Thank you very much for your detailed and complimentary review!
We really appreciate the kind words and we try our best in terms of packaging especially contents like paint, as we know some couriers can be a bit harsh when handling parcels.
We hopefully look forward to seeing you shop with us again in the future!
Everything was great.
Everything was great.. not so great was the wait from the post office for the delivery of the sample !!
11 april 2026
Antwoord van West End Diy
Thank you for your review!
Apologies in the delay in receiving your wallpaper sample, this was taken up with Royal Mail as this isn't the first time this has happened, but happy you have received this in the end.
Good communication and quick delivery…
Good communication and quick delivery times. The paint was also the cheapest I could find.
11 april 2026
Antwoord van West End Diy
Thank you for your complimentary review, we are glad you are satisfied with our service and our cheap paint!
Item was showing as in Stock,,
Item was showing as in Stock,,, I ordered the item and paid was then sent an email saying it was out of stock and will have to wait until it’s back in stock,,!!! Had I known that I wouldn’t have paid !!!
10 april 2026
Antwoord van West End Diy
Thank you for your review and apologies in the delay in seeing this.
Apologies for the confusion stated on our website, the product you ordered was required to be ordered in via our wholesalers, who were indeed showing stock of this and I base my stock levels off their site on certain products I have to order in through them.
Unfortunately, on this occasion their stock levels were wrong and they were out of stock, which also meant my stock levels were also wrong for this so I do apologise.
Glad we could get this resolved for you either way.
Antwoord van West End Diy
Thank you for your review!
Antwoord van West End Diy
Thank you for your review!
Extremely helpful staff who went above…
Extremely helpful staff who went above and beyond. Particularly the warehouse staff
2 april 2026
Antwoord van West End Diy
Thank you very much for your kind review!
Absolutely brilliant experience
Absolutely brilliant experience , order Thursday morning and an employee of west end diy rung me to confirm my order within 30 minutes and I received the bench the next door, excellent customer service , might order another and will definitely use this shop again
9 april 2026
Antwoord van West End Diy
Thank you for your detailed experience whilst shopping with us!
I'm glad you are satisfied with our service and our speedy deliveries, we look forward to seeing you sometime in the future again!
Excellent Service.
Very helpful, my order arrived when it was supposed to. Taped up so no leakage. Excellent service, would highly recommend.
30 maart 2026
Antwoord van West End Diy
Thank you very much for your detailed review about your experience with us.
Glad we were able to leave you satisfied and thank you for the recommendation!
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