Wheels Motorcycles Reviews 

275
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Thanks to Brett at Wheels Honda for getting me a great deal on a new CBR650R. I only popped in on a ride out with a friend for a coffee and a wonder round, ended up going back the next day and... Toon meer

Beoordeeld met 5 van de 5 sterren

Just purchased a new bike from Wheels with Joe. Great experience and knowledge around the APRILIA motorcycles as well as all bikes. He made the buying process super easy and his communication was exce... Toon meer

Beoordeeld met 5 van de 5 sterren

I have recently bought a KTM SUPER DUKE 1290R through Joe at wheels motorcycles it was a great service, smooth traction & plenty of advice given when needed about the motorcycle Great extra warra... Toon meer

Beoordeeld met 5 van de 5 sterren

I approached Wheels Motorcycles after researching the Internet. I made an appointment with Joe Scott who was very helpful and keen that I would get the bike I wanted. I considered I got a fair price... Toon meer

Bedrijfsgegevens

  1. Motorzaak

Geschreven door het bedrijf

East Anglia's largest motorbike dealership. Franchises inc. Suzuki, Aprilia, Kawasaki, Honda, Vespa, Piaggio, Moto Guzzi, Mutt, Zero & Super Soco.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

275 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(275)

40 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great to deal with excellent service

I recently purchased a klim jacket from wheels great service very helpful staff 👍

8 november 2023
Logo Wheels Motorcycles

Antwoord van Wheels Motorcycles

Hi there,

Thanks for taking the time to leave a review for your purchase! We hope you enjoy your new jacket from Klim and we hope to hear from you again soon!

Wheels Motorcycles

Beoordeeld met 5 van de 5 sterren

5 star experience

Had my new bike delivered today, Tim the delivery man was a credit to wheels motorcycles, he takes his job very seriously takes great care of the bikes he’s delivering, very carefully, meticulously and with a smile on his face.
The bike was bought unseen and when delivered exceeded my expectations.
The sale was handled by Joe and the whole experience was very professional and could not have been easier.
I definitely would recommend Wheels motorcycles.

10 november 2023
Review zonder uitnodiging
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Antwoord van Wheels Motorcycles

Hi James,

Thanks for taking the time out to leave a 5* review on the purchase of your new motorcycle! Thank you for the kind words to both Tim & Joe (I will pass this feedback on for you!). Ride safe and we hope to see you again soon!

Wheels Motorcycles

Beoordeeld met 5 van de 5 sterren

Highly recommended 👌

Absolutely fantastic experience from the guys at wheels motorcycles, very professional easy to deal with, great coms and a awesome price on a new bike
Highly recommended 👌

25 oktober 2023
Review zonder uitnodiging
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Antwoord van Wheels Motorcycles

Hi Craig,

Thank you for taking the time to leave a 5* review on your recent experience with Wheels motorcycles! We're glad you were impressed with the team! We hope to see you again soon!

All the best,
Wheels Motorcycles

Beoordeeld met 1 van de 5 sterren

Online purchase

Item advertised wasn't showing as out of stock.

Bought and paid for. Did get a refund along with a short Sharpe email none in stock website doesn't update to what's sold in store. With no offer of anything like for like.

11 oktober 2023
Beoordeeld met 5 van de 5 sterren

I bought a new Aprilia V4 Factory from…

I bought a new Aprilia Tuono V4 Factory from these guys at a very attractive price.
All was very efficient and easy and the bike was delivered exactly when they said it would be.
Joe in sales was great and Tim who delivered the bike was superb.
I cannot fault the service and efficiency.

10 oktober 2023
Review zonder uitnodiging
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Antwoord van Wheels Motorcycles

Hi Philip,

Thank you so much for taking the time to leave a 5* review for your recent purchase of your new Aprilia!

We're glad to see the team impressed you during the process and delivery. I will also pass along your feedback to Joe and Tim!

All the best,
Wheels Motorcycles

Beoordeeld met 5 van de 5 sterren

Tech air 3

Bought the tech air 3 from wheels after a good chat with Nicky she was very informative, understanding and helpful love my new purchase so comfortable a brilliant bit of kit would never ride without it now thank you great service

2 oktober 2023
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Antwoord van Wheels Motorcycles

Hi Sean,

Thanks for taking the time to leave a 5* review about your recent purchase with Wheels Motorcycles. I'll pass your feedback on to Nicky in clothing too!

All the best,
Wheels Motorcycles

Beoordeeld met 5 van de 5 sterren

Wheels Motorcycles excellent buying experience

I found Wheel Motorcycles through a Google search for ‘Vespa dealers UK’. I checked available reviews and was comfortable to contact them and potentially make a remote purchase. I was specifically looking for a Vespa GTS Super 300. I called them on a Saturday morning and was very happy that James picked up the call as he provided an exceptional service; clearly talking me through the available stock, purchase options and process etc. No hard sales, just excellent customer care. Within the same call, I placed the order for my new bike. The following Saturday, it arrive on the back of a Wheels Motorcycles delivery van. The purchase process was easy, pre-delivery communication was spot-on and the bike arrived earlier than expected. What more can a buying customer ask for. Thank you Wheels Motorcycles… James in particular!

16 september 2023
Review zonder uitnodiging
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Antwoord van Wheels Motorcycles

Hi there,

Thank you for taking the time out to review your recent purchase of a new Vespa from Wheels. We're pleased to hear that James was able to walk you through the options and the purchase process. I will pass along your feedback to James and the team!

We hope you enjoy your new scooter!

All the best,
Wheels Motorcycles

Beoordeeld met 5 van de 5 sterren

Great price

Great price, good communication via email, and super fast delivery

7 september 2023
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Antwoord van Wheels Motorcycles

Hi Steven,

Thank you for leaving a 5* review for Wheels Motorcycles on your purchase,

All the best,
Wheels Motorcycles

Beoordeeld met 2 van de 5 sterren

V7 annual service heist (?)

V7 annual service was just short of £500 (though magazine reviews say c.£180 ? ). Informed by service dept. that valve settings need checking 'annually', although Guzzi say 6000mls ( who to believe ? ). Love the bike but, sadly, it'll most probably go before the next service here. Feels like an unaffordable / or rip-off situation whatever. Very saddened.

17 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wheels (Peterborough)

Had a great experience at Wheels (Peterborough) ,Phil at Wheels where I bought my new Honda Hornet was very informative and knowledgeable and made the whole process easy, can't rate Wheels highly enough, would definitely buy from here again, recommended dealer.

22 augustus 2023
Review zonder uitnodiging
Logo Wheels Motorcycles

Antwoord van Wheels Motorcycles

Hi David,

Thanks for taking the time to leave a 5* review about your recent purchase of your new Honda Hornet! We're glad to hear you were impressed with Phil and the purchase process.

We hope to hear from you again soon and ride safe,

Wheels Motorcycles

Beoordeeld met 1 van de 5 sterren

Massive service costs.

Having bought a nearly new bike, with just 80 miles on it, I was quite pleased, a reasonable deal. Not a great one, but they have to make money I guess. The problem came when it comes to servicing. I did about 300 miles before the first service and they wanted £500. Then almost £1500 for a major service the following year when I’ve only done about another 2000 miles. They say they are following the Suzuki service plan but that makes zero sense to me. I took it to a Suzuki specialist who said I wouldn’t need a major service next year. He is now servicing my bike at a fraction of the cost. I gather now that servicing is where they make their money, not in bike sales. Disappointed.

8 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It was a pleasure dealing with Joe…

It was a pleasure dealing with Joe Scott, so refreshing having a proactive professional taking you through the sales process. Joe came across as being knowledgeable, as well as genuinely friendly, and an excellent communicator. I would recommend Joe to anyone looking to purchase a bike from Wheels Motorcycles (I recently took delivery of a Kawasaki Z H2 (bonkers!)

5 augustus 2023
Review zonder uitnodiging
Logo Wheels Motorcycles

Antwoord van Wheels Motorcycles

Hi George,

Thank you for taking the time to leave a 5* review for Wheels Motorcycles. We're glad to see Joe provided the high level of service we strive for!

We hope to hear from you again soon and ride safe!
Wheels Motorcycles

Beoordeeld met 1 van de 5 sterren

Shocking

All I can say is , I have the most horrible experience with the after sale team that’s after I have purchased 8k motorcycle
This is addition to my first review after I read what wheels motorcycle put .
First of all I am new to all this and I followed what I you guys said and n one called me or follow up after I brought the bike surely that’s something you do with customers when they buy new bike .so I came for 2 services as I was advised and then I didn’t even use the bike that much as it’s been sitting in the garage anyway . So one the person that I spoke to was so rude about it two why I haven’t been advised to do these things as even if the bike didn’t do mileage yes as I mentioned I don’t know much about bikes and it’s my first bike but instead I had you should’ve done this and you should’ve done that and when I asked you can always ask the sales man that sold me the bike if he did explain things properly the answer was he is not with us anymore but we are sure that he did so basically I am laying.
I had brand new cars before and they always remind you when something needs doing to your car and they call you to check if you still happy with your car and in this case you didn’t do non of that you didn’t even bothered to ask how is the bike so anyway the bike is new touch wood nothing will happen to it and I got it serviced by a Yamaha dealer and I will sell it next year but one thing for sure you the one lost my custom and I will never step a foot in one of your branches .

5 augustus 2023
Review zonder uitnodiging
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Antwoord van Wheels Motorcycles

Hi there,

I have followed this up with the sales manager in regards to your review. On our records it shows you purchased your motorcycle approximately 3 years ago meaning your manufacturers warranty would have expired by the time of your phone call. We also would like to point out that you had only had your bike serviced at the 600 mile service but no other services with Wheels branches after. Our Lifetime Guarantee states that to continue your guarantee that the bike must be MOT'd & serviced with us at the correct intervals which you did not adhere too.

We appreciate your frustration and wish you all the best,
Wheels Motorcycles

Beoordeeld met 5 van de 5 sterren

Great service

Great service from knowledgeable, friendly staff. Ended up buying a new lid and new boots.

26 juli 2023
Logo Wheels Motorcycles

Antwoord van Wheels Motorcycles

Hi Karen,

Thank you for leaving a 5* review for your recent purchase!

Beoordeeld met 5 van de 5 sterren

fantastic after sales service

The best online purchasing experience I've ever has. Ordered 4 items. All arrived as scheduled. 2 were a bit small/tight.
Discussed with sales and returned and exchanged but what made it extra special was the jacket was custom made to fit a zero extra cost. Fast replies and what I consider above and beyond service. I will 100% purchase from these guys and girls over and over.

7 juli 2023
Logo Wheels Motorcycles

Antwoord van Wheels Motorcycles

Hi there,

Thanks for taking the time to leave a 5* review on your recent purchase and exchange with our clothing team! Always happy to help and we hope to speak to you again soon!

All the best,
Wheels Motorcycles

Beoordeeld met 5 van de 5 sterren

Absolutely awesome!

Absolutely awesome! I ordered a Dainese t-shirt around 3pm and it was delivered the next morning. Excellent service and wouldn’t hesitate to recommend.

18 juli 2023
Logo Wheels Motorcycles

Antwoord van Wheels Motorcycles

Hi Jane,

Thank you for taking the time to leave a 5* review on your purchase. We're pleased you were impressed with the quick delivery!

We hope to hear from you again soon,
Wheels Motorcycles

Beoordeeld met 5 van de 5 sterren

Great price and delivered on time

Great price and delivered on time. Kept updated throughout process.

15 juli 2023
Logo Wheels Motorcycles

Antwoord van Wheels Motorcycles

Hi there,

Thank you for leaving a 5* review for Wheels Motorcycles! We hope you enjoy your purchase.

All the best,
Wheels Motorcycles

Beoordeeld met 5 van de 5 sterren

Joe was an absolute pleasure helped me…

Joe was an absolute pleasure helped me out sorted everything there and then can't thank him and matt enough the pair of then ild never think of going anywere else in the future from now

17 juli 2023
Review zonder uitnodiging
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Antwoord van Wheels Motorcycles

Hi Matthew,

Thank you for leaving a 5* review on Wheels Motorcycles! We're glad Joe & Matt were able to help you! I'll pass along your feedback to them too.

All the best,
Wheels Motorcycles

Beoordeeld met 5 van de 5 sterren

Above and beyond helpful

Took bike in for first service on the wrong date but no problem for Wheels as they did it anyway! Friendly staff and fantastic service thank you very much.

15 juli 2023
Review zonder uitnodiging
Logo Wheels Motorcycles

Antwoord van Wheels Motorcycles

Hi Lisa,

Thank you for taking the time to leave a 5* review on Wheels Motorcycles! The team were happy to help!

All the best,
Wheels Motorcycles

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