Wingie Reviews 

Avoid Wingie at all costs! They use highly deceptive pricing tactics to lure you in with cheap rates on meta-search engines, only to stealthily jack up the price at the absolute last millisecond when you hit the final "Pay" button.

I first noticed this when I bought a ticket for a family member (Passenger: Nargiza Khayitboeva, Ticket Numbers: 488100XXXXXXX / 250487XXXXXXX, PNR: T8XXXX / 7IXXXX). The advertised price on the screen was $436, but they secretly deducted $443.70 from my Mastercard.

To catch them red-handed and prove this wasn't a glitch, I went through the booking process again under my own name and documented every single step. I have clear proof from Screenshot_6.png down to Screenshot_2.png showing that I explicitly opted out of EVERY single additional paid service—no insurance, no eSIM, no SMS notifications. The total price stayed locked at exactly $435.20 all the way through the payment details page.

However, the exact millisecond I clicked the green "Buy" button, an "insufficient funds" error popped up, and the price instantly mutated to $441.92 (Screenshot_1.png). They sneaky-load a hidden payment method fee right at the point of transaction, hoping customers are too tired from filling out forms to notice the sudden jump.

To make matters worse, when I called their customer support to report this illegal price manipulation, the agent was incredibly rude. They told me, "It's your own fault, you must have selected a paid service, we have nothing to do with this," and then literally hung up on me mid-conversation.

This is blatant false advertising and a classic drip-pricing scam. Do not waste your time or risk your hard-earned money with Wingie. They are completely dishonest.

Ticket ID #1594119 / PNR: 47BA83.

Our itinerary was disrupted after AJet changed the flight schedule and broke the connection. AJet confirmed in writing that we were entitled to either a free rebooking or a full involuntary refund because the disruption was caused by the airline.

What did Wingie do?

• Ignored all emails and support requests for 6 days during a time-sensitive travel disruption.

• Demanded an additional €80 for a rebooking that AJet stated should be available without additional charges.

• Processed an involuntary refund only after significant escalation.

• Retained €35.44 from the refund amount.

The most surprising part came during a recorded phone call with a Wingie representative.

When asked why the full amount would not be returned, the representative stated that this is simply "how the company makes money."

The original payment was €256.58.

The refund received was €221.14.

Wingie may consider this acceptable customer service. I do not.

If your flight is changed by the airline and you expect responsive support, timely communication, or straightforward handling of an involuntary refund, my experience suggests you should think very carefully before booking through this company.

All correspondence, refund records, support requests and call recordings have been preserved.

The dispute is now being escalated through consumer protection and dispute-resolution channels.

I am still waiting for the return of the remaining €35.44.

I booked my ticket last april 19 from kuwait to zagreb with the last name Descargar and the Pnr MICVHB and it was cancelled..I request for refund and they said i need to wait for 20 days but now it almost 1 month and still not coming my refund.I've sent to many emails but no one reply.i also try to contact them to their costumer service but its unavailable now.i need my money as soon as possible so can you please help me to reach out them so that i know if i will able to receive my money or not...Until now there is no clear answer they always keep telling its about my bank and when i call the bank they have no idea about my refund the fact that they know already my situation..They always telling wait? how come i pay for a second then they will not give it back?Think first before you book..Thank you..

Eylul is very supportive and great in what she does thank you for being a trustworthy agency

شركة أول تعامل لي معها واشكرهم واشكر بشكل خاص الموظفة قامت بتقديم المساعدة وفهم مشكلتي وحلها بوقت بسيط عمل رائع وانصح بالتعامل معهم لخدماتهم الأكثر من رائعة

Highly appreciated for Ms. Aylul for her assistance during my ticket challenges with saudi arabia airlines regarding reschedule my flight to avoid suddenly increasing transit hours by saudi arabia

Thank you for Ms. Eulol for her understanding and cooperation.
She understood my point and work quickly to solve it. In addition, she has a polite, respectful manners.
Thank you very much 🙏

WARNING TO ALL TRAVELERS: THINK CAREFULLY BEFORE BOOKING WITH WINGIE.

BOOKING REFERENCE: 7GVRAX

MY REFUND HAS BEEN PENDING SINCE MAY 12.

WINGIE INFORMED ME THAT MY REFUND WAS PROCESSED, BUT MY BANK CONFIRMED THAT NO REFUND HAS BEEN RECEIVED. THE BANK REQUESTED THE ARN (ACQUIRER REFERENCE NUMBER) TO TRACE THE REFUND, YET WINGIE HAS FAILED TO PROVIDE IT DESPITE REPEATED REQUESTS.

I HAVE SPENT DAYS CONTACTING CUSTOMER SUPPORT, FOLLOWING UP, AND REQUESTING THE SAME INFORMATION AGAIN AND AGAIN WITHOUT RECEIVING A CLEAR ANSWER.

WITHOUT AN ARN, MY BANK CANNOT TRACE OR VERIFY THE REFUND. CUSTOMERS SHOULD NOT HAVE TO CHASE THEIR OWN MONEY OR BE LEFT WAITING FOR BASIC INFORMATION.

AFTER READING MANY REVIEWS HERE, I FOUND THAT I AM NOT THE ONLY CUSTOMER EXPERIENCING PROBLEMS RELATED TO REFUNDS, CANCELLATIONS, CHANGES, AND CUSTOMER SUPPORT.

THIS EXPERIENCE HAS COST ME TIME, STRESS, FRUSTRATION, AND CONFIDENCE.

BOOKING REFERENCE: 7GVRAX

CONTACT NUMBER: +968 92801167

ABSOLUTELY NOT RECOMMENDED.

Subject: Flight Cancellation Confirmation Request
Hello,
I received an SMS stating that my flight from Shanghai to Yantai on August 30 at 9:15 AM has been cancelled.
However, when I check my booking on Wingie, the flight status still appears as "Waiting", and I have not received any cancellation notice through Wingie.
Could you please verify the current status of my flight and confirm whether it has been cancelled? If the flight is cancelled, please let me know what options are available for rebooking or refund.
Thank you for your assistance.
Booking Reference: [ MHQ5J8 ]
Best regards,
[ERGASHEV SHUKHRAT SALOKHIDDIN UGLI]

I tried a lot to reschedule my flight due to flight irregularities in GCC but nobody is helping to reschedule my family ticket. Airlines cannot help in this due to ticket booked from Wingie not from them. They are just attending mails and no results for my request.

Update: The refund has now been received successfully.

I would like to thank Eylül Haravi and the Wingie team for their efforts in resolving the issue. The process took some time, but the matter was ultimately resolved and the refund was completed.

Ossama Elghandour

Booked a ticket from AUH to TRV, PNR-P6GEWZ, ticket number- 1230000040028. Flight was cancelled due to GCC war. Awaiting refund for three months. Multiple emails went unanswered. Contacted airline and was directed to contact you.

Dear Wingie,
I have requested the refund for PNR 7LCZES more than 15 times, but I still have not received the refund amount.
I do not want to keep discussing the same issue repeatedly. i never see this type of poor Customers service.1 guys pickup the call and he will take more than 20 minutes and then cut the phone .Please check the status of my refund and provide a clear update as soon as possible. I would appreciate your prompt assistance in resolving this matter.
Thank you for your attention to this issue.
Best regards,
Lo

The quick response of complaining department to solve pending refund request and special thanks to Ms. Aylul who was trained and professional enough to solved the issue immediately.

Dear Nisa,

After the discussion with you on 01/06/2026, still not received the balance refund you agreed.

Please update the status...

I have received my refund, but AED 92.16 has been deducted by Wingie without any clear justification.

As per standard practice, most agencies process full refunds in such situations. I do not understand why this amount was deducted from my booking.

Due to the flight cancellation, I incurred significant additional expenses, including a very high last-minute airfare for a new ticket on the same day, as well as taxi charges to and from the airport. This situation caused me considerable financial loss, especially since the cancellation was not communicated to me in advance.

Considering this experience, I expected not only a full refund but also some level of compensation as a gesture of goodwill. Unfortunately, Wingie has deducted AED 92.16 from my original booking amount.

I sincerely hope Wingie reviews my case and processes the remaining balance along with appropriate compensation for the inconvenience and losses I faced.

If my concern is addressed satisfactorily, I would be happy to revise my feedback and share a positive experience with a 5-star rating.

My flight booking PNR is BAZTA2 (Wingie), G62DSZ (Hahn Air) NJKLRH (SpiceJet) scheduled on 13 March 2026 at 12:55 PM. I arrived at the airport to board my flight and only then came to know that the flight had been cancelled by SpiceJet.

I also spent more money to take a new airline ticket to travel with a new ticket on the same day of flight cancellation. I already having money problem and please don't let me down again to hold my balance amount.

Regards
Babil Das Parambatheri

تم إلغاء رحلتي من طرفكم وبسببكم منذ يوم 20 مايو، وأفدتموني بأن المبلغ سيتم استرداده مع خصم منه جزء للحساب. حتى اليوم (أكثر من 10 أيام) لم يصلني أي شيء والمبلغ لم يدخل حسابي البنكي!
أطالب بالتدخل الفوري وإنهاء إجراءات الاسترداد وتزويدي برقم تتبع الحوالة (ARN).
رقم الحجز: 7Y57TR
الرجاءالتواصل للاهمية

Hello.

I am very disappointed with your service. Due to an unexpected issue at the border, I was unable to take my flight, and your company could not help me with either rescheduling the ticket for the next day or providing a proper refund.

The customer support experience was very inconvenient and unhelpful during a stressful situation. I lost a significant amount of money and was left in a very difficult emotional state.

I understand that there are fare rules, but the lack of flexibility and support in an emergency situation left me with a very negative impression of your company.

I hope the company will improve its customer support and provide a more humane approach in situations like this.

My booking with Wingie has been nothing but a nightmare.

Booking reference: Z88PBE

The flight was cancelled and I still have not received my refund, even though British Airways has already processed the refund and confirmed this to me in writing. Despite this, Wingie has still not returned my money.
I have called multiple times and every time I am promised a callback within two days, but nothing ever happens. This has been going on for far too long and the lack of communication and action is completely unacceptable.
I now expect an immediate update and confirmation of when my refund will be paid. If this is not resolved urgently, I will have no option but to escalate the matter further through my card provider.

Update 03/06/2026
I spoke with British Airways at length today, and they have reconfirmed that the refund was paid to you on 20 May. They have expressed concern that the funds have still not been returned to me and have advised that, if you believe you have not received the refund, you should contact them directly through your usual channels to resolve the matter.
This delay is causing me significant financial hardship, and I find it unacceptable that I am still waiting for money that has already been refunded by the airline.
I request that you investigate this matter as a priority and arrange for my refund to be paid without any further delay.
I look forward to your urgent response and confirmation that this issue has been resolved.

Dear first time I plan to book the ticket through wingie but really very bad experience after payment process cut the mony from my account and page was blank there after I didn't receive any notification any call even I try to call customer care some time not reachable some time no response very difficult to coordinate then I send mail I received mail reply they will contact with me till no any contact even I send 3 reminder but no response really don't cheet with the people after cutting amount from account giving the justification ticket prize fluctuations this is not fare +966556117072 please refund my amount I have to book the ticket I can't wait I don't have time please try to understand my situation

changed the price in the end with no any notifications