WoodUpp - USA Reviews 

430
TrustScore 4.5 uit 5

4,4

Hickory Street 391, 27030 Mount Airy, North Carolina, US


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The product is well made, beautiful, and easy to install. The staff is available, friendly, and helpful. Feedback: The panels could use more staples, if you have to cut horizontally to fit, there... Toon meer

Beoordeeld met 1 van de 5 sterren

Still waiting on the replacement panels that were damaged in transit due to very poor packing and little tape to keep the boxes sealed. Reached out to customer service and panels and screws. Was told... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Gorgeous product and quality (real wood!) and I love the versatility. We purchased the smoked larch panels and the colors are amazing and vary by slat (which looks so much more dynamic than a single... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The customer service at WooUpp was great. They were knowledgeable and corrected an issue that we were dissatisfied with regarding the product. Overall, the product was easy to install and appears to b... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelfabrikant

Over WoodUpp - USA

Geschreven door het bedrijf

At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.

We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.

We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.

Designed to Make People Feel Good

Geschreven door het bedrijf

At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.

Contactgegevens

  • Hickory Street 391, 27030, Mount Airy, North Carolina, Verenigde Staten

  • 336 755 2268

4,4

Uitstekend

TrustScore 4.5 uit 5

430 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(430)

1.635 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Would give 6 stars if I could

My end to end experience with WoodUpp was great. Their support answered all my questions quickly and even sent me a personalized email notifying me when product I was interested in was back in stock (shout out Elaina M.!). The product shipped quickly, was easy to assemble, and is high quality. I am very pleased with my purchase.

19 mei 2026
Review zonder uitnodiging
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

Thank you so much for taking the time to write such a thoughtful review, Osaze! Reading messages like yours truly means a lot to us, and I’m so happy I could help you during your journey with WoodUpp. 😊

We always aim to create not only beautiful products, but also a genuinely great experience from start to finish, so hearing that everything from the support to the shipping, assembly, and quality lived up to your expectations honestly makes my day!

Thank you for choosing WoodUpp and for sharing your experience so warmly. Customers like you are the reason we love what we do. ✨

Warm regards,
Elaina M.
WoodUpp USA

Beoordeeld met 5 van de 5 sterren

Looks good!

20 april 2026
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

Anthony, this is so great to hear! Thank you so much for your 5 stars! We truly appreciate your support! 🌟

All the best
Team WoodUpp USA

Beoordeeld met 5 van de 5 sterren
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

Feedback like this genuinely makes our day and means a lot to the whole team ✨ Thank you so much, Antonie! 🙌

Best regards,
Stine Brorsen
Customer Experience Manager

Beoordeeld met 5 van de 5 sterren

THEY LISTENED TO MY CONCERNS AND FEED…

THEY LISTENED TO MY CONCERNS AND FEED BACK. THEY REACHED OUT WHEN I CONTACTED THEM AND SHOWED GOOD WILL WITH PROVIDING A DISCOUNT CODE WHEN THE OTHER CODE HAD ALREADY ESPIRED.

16 april 2026
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

Kyra, thank you so much for taking the time to share your experience 😊 We’re really happy we could help and find a solution together. We always want our customers to feel heard and supported, so your feedback truly means a lot to us ✨

Best regards,
Team WoodUpp USA

Beoordeeld met 5 van de 5 sterren

Great system!

You make the highest quality shelves and accessories. Everything feels and looks high end and is super functional. Keep up the great work.

16 april 2026
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

Tim — WOW! Reading feedback like this is exactly why we do what we do. We put a huge amount of thought into creating products that not only look beautiful, but also feel premium and work effortlessly in everyday life — so hearing that you noticed all those details means the world to us ✨

Thank you so much for the support, Tim — and for being part of the WoodUpp journey 🙌

Best regards,
Stine Brorsen
Customer Experience Manager

Beoordeeld met 4 van de 5 sterren

The products are great

The products are great. The only reason this isn't a 5-star is because I got a bill for $140 of customs fees AFTER I paid for the shipping.

13 april 2026
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

Thank you for your review and for your honest feedback, Allison 😊 We’re really happy to hear that you’re pleased with the products.

We completely understand your frustration regarding the customs fees. Since the order was shipped to Canada, local customs duties and taxes can unfortunately apply separately from the shipping cost. We understand that unexpected fees are never fun, and we truly appreciate you sharing your experience with us ✨

Best regards,
Stine Brorsen
Customer Experience Manager

Beoordeeld met 5 van de 5 sterren

Love our accent wall

Love our accent wall! TV lighting brackets are great.

13 april 2026
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

This is so great to hear, Teri! 😊
Thank you so much for choosing WoodUpp for your home. 🙌

All the best
Team WoodUpp USA

Beoordeeld met 5 van de 5 sterren

Great product!

15 april 2026
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

That’s awesome to hear, Dawn! Thank you so much for your support and for taking the time to leave a review. 🙌

All the best
Stine Brorsen
Customer Experience Manager

Beoordeeld met 1 van de 5 sterren

Remote never worked with the LED…

Remote never worked with the LED lights, we tried calling, but sent to a European number and onhold for ever, disappointed.

15 april 2026
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

I’m really sorry to hear about your experience, Daniel — especially after struggling both with the LED lights and trying to get in touch with us. I completely understand how frustrating that must have been, and that’s definitely not the experience we want you to have.

Of course your LED remote should work, and we’re only here to help you get everything working exactly as it should 😊

You’re very welcome to contact our USA team directly on 336 755 2268, and we’ll make sure you speak with someone locally who can help you further without the long wait times.

Thank you for taking the time to share your feedback with us — we’d really love the opportunity to make this right for you ✨

All the best,
Stine Brorsen
Customer Experience Manager

Beoordeeld met 3 van de 5 sterren

Nice concept but expensive

Nice concept. Some accessories were out of stock. some accessories you have to buy the matching hardware (i.e.. black finger screws) separately. $30 per hook seems expensive. Using 3M Command Hooks would be more cost effective.

10 april 2026
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

Thank you for your honest feedback! We’re really happy to hear that you like the overall concept.

We completely understand your thoughts regarding both the accessories and the pricing, and we truly appreciate you taking the time to share that with us. Feedback like this is incredibly valuable as we continue improving both our products and the overall experience. 😊

We hope you’ll still enjoy the final result, and thank you again for supporting WoodUpp. 🙏

All the best,
Stine Brorsen
Customer Experience Manager

Beoordeeld met 5 van de 5 sterren

Fireplace feature

Nice quality product. Elevates our space. Honestly breathtaking.

5 maart 2026
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

Wow — “honestly breathtaking” is such an incredible compliment, Amy 😊

Creating products that truly transform a space is exactly what we dream about every single day, so reading this genuinely means the world to our entire team! Thank you so much, Amy, for sharing your experience with us! 👏

All the best,
Stine Brorsen
Customer Experience Manager

Beoordeeld met 5 van de 5 sterren

Great product

Great product! Even more beautiful in person!

9 april 2026
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

Amazing! There’s nothing better than when the product exceeds expectations once it’s seen in real life ✨

Thank you so much for the amazing feedback and for choosing WoodUpp.

All the best,
Stine Brorsen
Customer Experience Manager

Beoordeeld met 5 van de 5 sterren

Amazing stuff

Amazing stuff ,clients are interested can't wait for my first project

10 april 2026
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

So great to hear this, Rob! 😊 Just let us know if you have any questions along the way regarding your client’s project — we’re always happy to help!

Best regards
Stine Brorsen
Customer Experience Manager

Beoordeeld met 5 van de 5 sterren

The product is excellent

The product is excellent. Have really enjoyed the look and the quality. Shipping was surprisingly fast. I was a little short on my first estimate for how much I would need, and when I ordered just a single panel, it still arrived almost overnight. Would highly recommend.

10 april 2026
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

Thank you so much for your kind words about both the quality and the overall experience, Jason 😊 I am so happy to hear that the extra panel arrived quickly — we know how important that is when you’re in the middle of a project ✨

Best regards
Stine Brorsen
Customer Experience Manager

Beoordeeld met 5 van de 5 sterren

I LOVED the modern look the product…

I LOVED the modern look the product gave my room. And it was simple to install. I'm buying more!

8 april 2026
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

Thank you so much for the amazing feedback, Angela 😊 It means a lot to hear that you’re coming back for more — that’s honestly one of the biggest compliments we can get!

We’ll be more than happy to help with your next project as well. 🙌

All the best,
Stine Brorsen
Customer Experience Manager

Beoordeeld met 5 van de 5 sterren

Good product

Good product, timely response.

2 april 2026
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

So great to hear that you had a good experience with both the product and our team ✨ Thank you so much for your 5 stars!

All the best,
Stine Brorsen
Customer Experience Manager

Beoordeeld met 5 van de 5 sterren

Create Dupps Are Fantastic

I am extremely satisfied with the Create Dupps 7 piece set that I ordered. The hangers are super easy to install and to move, if necessary. I highly recommend this produce to hang pictures or for other displays.

6 april 2026
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

We’re incredibly happy that you’re loving our CREATE products, Thomas! 🤩

We love hearing that the Dupps set gave you the flexibility to easily style and restyle your space whenever needed — exactly what it was designed for ✨

Best regards
Stine Brorsen
Customer Experience Manager

Beoordeeld met 5 van de 5 sterren

Well worth the wait, and then some!

I've been wanting to get this product for over 10 years, and I'm over-the-moon excited that it is finally gracing my walls.

We had a contractor install ours because we all have various disabilities, and we wanted the product done properly. And it is utter perfection!

Our contractor said it is the best-looking and sturdiest acoustic panels he's ever installed and that he wants to order some and recommend them to others now as well!! You have fans for life.

We intend to buy more as well and install them in other rooms too, and we all can't wait!!

The variety of the product is wonderful! Everything from the color options to the accessories you can obtain. We went with Cloud and Moss, and both are more gorgeous in person, even though they already looked fantastic on the website.

As I mentioned, the quality is exceptional! It is thick and sturdy.

We've already noticed a significant amount of noise reduction, which has been positively momentous. Our main issues with noise have always been our animals. Even the slightest noises outside set them off, but since installing WoodUpp's Akupanels it's like a switch went off, and our animals are so much calmer as a result.

I can't even hear if others are listening to their televisions until I stick my head out of my room. When I used to hear it through my walls, even with my noise-cancelling headphones sometimes! It feels like I'm in a completely different building now at times.

Before the panels, we tried getting noise machines to help drown out other sounds, but having them on now with the panels makes our rooms feel like we are in a spa with calming noise in the background.

Delivery was fast and efficient. I even noticed I didn't buy enough screws so I ordered more a different day from my initial order. But it all arrived on time with the main order. It was perfection from the start.

We absolutely will be ordering more from them!

5 mei 2026
Review zonder uitnodiging
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

Thank you so much for your awesome review!! We love to hear about our customers satisfaction from start to finish! And it's is so nice to find out it makes your animals so much calmer.
Thank you again can't wait to work with you again!
The WoodUpp Team

Beoordeeld met 5 van de 5 sterren

Great product

Great product. Great quality.
Completely hid our TV wires n cables.

6 april 2026
Logo WoodUpp - USA

Antwoord van WoodUpp - USA

Thank you for your kind review and for sharing your experience with our company.
Thank you again,
The WoodUpp Team

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