World Food Shop Reviews 

Super unhappy with this business I sent an email about how my items broke in delivery they sent an email back asking for photos. I sent four photos back with no response. The items were in glass jar which in turn damaged and contaminated the rest of the package. Tried to call a number of times and it keeps going to answering machine.

I ordered three different flavours of Jell O to try some recipes. One of them arrived split and had leaked over everything. I emailed them twice once through the order and the second time through their website. They did not even respond. Wont be using them again.

My order arrived super quick with each item securely packaged for transit. Some great products available that are often cheaper than I can buy elsewhere.

Quick service. Always in stock what I purchase.

I was very disappointed with the packaging!! It was all open at one end. All was ok in side but I had glass in there and could have broken or lost items. But very please with what I purchased.

I recently experienced an issue with a missing delivery, and while the customer service team handled the situation well, there’s room for improvement with their delivery service. After my package was marked as delivered, I couldn’t locate it. The team was quick to respond, providing delivery coordinates and a photo of the location, which I confirmed was correct. Despite this, the package wasn’t found.

The customer service team was helpful and offered a refund or replacement, though some items were out of stock. I opted for a full refund, which was processed without issue. I want to emphasize that the fault lies with the third-party delivery company, not the customer service team, who did their best to assist me.

However, I believe the delivery service needs improvement. Better communication and ensuring that packages are left securely would prevent such issues in the future. Overall, I’m satisfied with the customer support, but the delivery process could be significantly improved.

Thank you World Food. Cleared up the mystery on my missing order. I would give you 5 stars but you use evri as a courier. Ordered item 03 Oct. Amazon notified me that it was dispatched 04 Oct and to be delivered by 8pm on 06 Oct. Evri was the courier - Tracking number T0436A1225160717. They say it is still with the vendor. ????? Vendor (world food) says it is delayed in the courier depot. Evri now won't deliver until 09 October??? I am now told it won't be delivered until 09 October. This is a food item, evri. Don't you care?

Very reliable and the stuffs the same as described. The packing for delivery is safe and not any delay. Very recommend 👌

The item I ordered came quickly and it was an item I couldn't get in an store in my area so I was really pleased

Receiving those jars of Robertsons Mincemeat made my day, it is without exception the best Mincemeat ever, however my pasty turns out I can be assured my pies are tasty. Delivery was prompt. Thank you

I placed an order on 22nd August and even after a phone call to yourselves. I still do not have by order.

Was very pleased with the products expiry time, plenty of time before the "use by" date. My only gripe and why it's 4* rather than 5* was, I paid for express delivery on Monday morning at about 11.00am, product arrived via Amazon???? on the Friday afternoon. It should have been here no later than Wednesday according to their website.

Was very good and easy to order and quick delivery

I love the smell,very quick and easy to use website

1st I ordered from here, so was a bit nervous but was easy to order and delivery was good.

Super quick delivery 🚚 and great value products

Really good service and delivery. Products have always been as expected with long shelf lives.

Easy to order, quick delivery

Great value for money, fast dispatch, and delivery. I ordered corn syrup, and strawberry essence, everything was well packaged in the correct size box:)