Wow Travel Reviews 68

NOS ESTAFARON.
Recibieron la plata y ahora se fueron de la oficina.

No viajen con ellos, nos dieron unos pasabordos alterados, casi nos reportan legalmente en Argentina por presentarlos. Estoy reuniendo personas para que se una a la denuncia y reporte en TV.
Si quieren me escriben 3209359767.

Es la peor agencia de viajes del mundo, pagamos junto con mi familia un crucero por el caribe, la comunicación siempre fue pésima, no contestan, en el contrato que te hacen firmar no ponen las fechas del viaje, estamos a 4 días de viajar y no nos han entregado reservas, vuelos, nada.... les pedí devolución del dinero ante mi clara y valida sospecha de que sea una estafa y me respondió el que dice ser representante legal el Señor Ricardo Romero que si hago eso me quedo sin viaje y sin plata, que tengo que esperar, he enviado a un familiar a su oficina en Bogotá que reclame los documentos y salen con excusas.... es claro que violan el derecho al consumidor, fomentan la desconfianza y no les importa, a la fecha de hoy faltando 4 días no se si se realizara el viaje o si es una estafa. Estoy tan decepcionada de que empresas como esta se aproveche de las personas de Colombia que con mucho esfuerzo trabajan para lograr darse unas vacaciones quizá las únicas en su vida, y por deshonestos como lo son en esta empresa tengamos que pasar por esta incertidumbre. no viajen con ellos......

Compré un tour por Europa con Woow Travel S.A.S. Los destinos se visitaron, pero la logística fue extenuante, el bus no cumplió con estándares adecuados para viajes largos, y los tiempos libres en las ciudades fueron muy cortos.
Intenté comunicarme después con la agencia vía correo y WhatsApp sin respuesta.
Mi experiencia no coincidió con lo ofertado y sugiero transparencia en la información a futuros clientes.

Anderson was extremely helpful. I was a bit Leary at first but after talking with him and he showing me the links I felt comfortable.
I did extensive searches for flights and he had the magic flight for us. I can not say enough great things about my experience. I already posted on FB for F/F to contact him. Thanks for a wonderful transaction I will be doing business again with you.

Wow travel has Blake to make a real difference when you need someone who understands urgent of a traveler.She saved me alot of money and time 💯 unexpected!I recommend Blake for anyone looking to book and save on holiday bookings.Amazing

Judah was amazing, he walked me thru the process. He explained so I could understand. I highly recommend Judah for everyone.

Just worked with Barrett and he helped us fund a fight that could work. Helpful & knowledgeable, great job!

The agent who helped me was super nice, and helpful. Her name is Stephanie, and she got me a fair price for my trip to Germany.

Dyson followed up on my flights during this stressful time.

Junior at WOW was patient, knowledgeable, courteous and most helpful. I would highly recommend his services to anyone and would utilize him again.

Outstanding customer service from Seth P. He was very helpful and knowledgeable

I talked with someone she's named Nancy after she asked me a lot of question and I don't have a time for that and she said she going to call me after half an hour or 1 hour she call me back after almost hour and a half I don't like that the deal give it to me very high in the market then I say have a nice day and she called me back and she very rude and looking like she wants fighting Very bad service not recommend
by that the person

In Madrid with my son - travelled from London/ was told our tickets would be here/ paid 7.8k for the two tickets - they were not when we arrived so emailed wow and got a reply that we have a refund but no tickets - thanyou wow for ruining my whole experience up - I hope you are never allowed to do this to other people

Recieved a phone call today 28/5/2019 from a lady reference my booking at the end of June 2019 ( 28th- 30th ) was told that the flight operator has cancelled our flights so was offered no alternative other than changing the dates.Not the fact that surley they could book a different destination through a different operator. I was told this was not possible and they could not get back there money for the HOTEL as well as the FLIGHTS however was then told if it was more than two weeks which it clearly is. WILL NOT TAKE LIABILITY. I then challenged to say they should have insurance as they are our operator so in order to Trade as a UK company as they are the third party in this chain ( booking agent ) still awaiting a call back

HORRENDOUS CUSTOMER SERVICE
SCAM SCAM SCAM LOOKING FOR WAYS TO AVOID COMPENSATION OR CHANGING A BOOKING THAT WAS THERE FAULT

Megan C from WowTravel is very helpful, precise, trustful, she did a great job in making the reservation at a good price and a good travel plan with short overall time. Thanks Megan, Dario

JORDAN is wonderful. In this day and age customer service is very rare. Jordan goes above and beyond to help in any way he can. He is very patient, I have hearing problems but he did not let that deter him in helping. I messed up my husbands name on the airline ticket, and Jordan is trying to help me fix it. He doesn't have to do that. He called me yesterday, on Thanksgiving-who does that-answer, NO ONE but Jordan. He is such an asset to WOW, I have already recommended WOW and Jordan to work associates and my neighbor who are planning to travel in the near future.
Thank you so much Jordan.

I am thankful Sasha G. for spending with me time and giving me the best options in my complicated trip to Ukraine. Very thoughtful and besides the best prices Sasha carefully searched for the most comfortable flights with minimum layovers. I would recommend this company and particularly, of course, the agent who I dealt with -Sasha Gardner to look for the best air-tickets on a market.
My appreciation to the professionalism and friendliness which makes trips and search for tickets painless.
Natalia Flaherty, Florida,

Thank you Jessica for being so professional helping me to find the best deal ticket to Paris

best Regard:

Thank you!