Had a problem with the EmbedPress plugin. Support quickly found the problem. They also prepared a version with the specific fix. Next update the fix will be rolled out to other users. Five stars well... Toon meer
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Lees wat reviewers zeggen
Through Chris McElroy SEO Agency, I have used several of their WordPress plugins and I test them thoroughly when building a website. I share anything I find as far as bugs, features, suggestions with... Toon meer
Amazing customer services. I was having an issue with my License key and I spoke to Loren. Within minutes, the issues was diagnosed, corrected, and we I was quickly able to get back to building the... Toon meer
Kathryn made my experience great! I am not an IT person and find most of it confusing and overwhelming. Kathryn quickly recognised this and adapted her style of help so that I could understand; she pr... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
WPDeveloper is a software product company focusing on WordPress & SAAS solutions, serving 5 million+ happy users from 180+ countries.
Contactgegevens
124 Broadkill Rd #599 Milton, DE 19968-1008, 19968, delware, Verenigde Staten
- 88-02-44806340
- contact@wpdeveloper.com
- wpdeveloper.com
4,6
Uitstekend
93 reviews
Heeft nog niet op negatieve reviews gereageerd
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Very professional support!
absolutely great help. Very kind and friendly contact and the support is a very high competence one. Thanks for your wonderful help and support.
28 oktober 2024
Review zonder uitnodiging
Quick and helpful response from…
Quick and helpful response from Stephanie
28 oktober 2024
Review zonder uitnodiging
Amazing customer services
Amazing customer services. I was having an issue with my License key and I spoke to Loren. Within minutes, the issues was diagnosed, corrected, and we I was quickly able to get back to building the glossary for our upcoming training and FAQ's for our sales presentation. Very excited! Thank you Loren!
The plugins are amazing too! I have the WP developer All Access Pass and I highly recommend it!
28 oktober 2024
Review zonder uitnodiging
Great support
Their support is always quick and accurate. Even though I am not a native English speaker, they patiently took the time to understand my problem and quickly provided the solutions I was looking for.
20 oktober 2024
Review zonder uitnodiging
Support efficace
J'ai rencontré des difficultés pour activer la licence, super support qui a su me guider rapidement.
17 oktober 2024
Review zonder uitnodiging
Horrible Company
This company always has fake sales on their website, I brought this up with support and they swore it's not (it is).
Their support is non existent.
Their plugin barely works, and has many completely broken blocks, support ignores the issue.
18 september 2024
Review zonder uitnodiging
Antwoord van WPDeveloper
Hi there,
We are sorry to hear about your experience.
We want to assure you that we do not engage in fake sales or misleading practices. Our sales and offers are genuine, and we regret if there was any confusion around them.
Regarding support, we try to provide quick and helpful responses to every query. If there were delays or miscommunications, we sincerely apologize. We want to make sure your concerns are resolved. However, we have communicated with you via our ticket portal and successfully resolved some of the issues you raised. Our support team is always here to help, and if there are any remaining issues, we would appreciate your reply so we can work on them.
As for the plugin, we are continuously working to improve its functionality and fix any issues that arise. If you're encountering broken blocks or features that aren't working properly, we'd appreciate it if you could share more details, and we will work with our development team to resolve these promptly.
Please feel free to reach out to our support team again, and we will prioritize your concerns.
Thank you for bringing this to our attention.
They added 2FA to the log in process
They added 2FA to the log in process. The app was barely useful anyways and it was slowing down my website. Good riddance.
31 januari 2024
Review zonder uitnodiging
Antwoord van WPDeveloper
Hi there,
We are sorry to hear about your experience. Anyways, we implemented 2FA to ensure your account security and provide you with peace of mind. If you faced any issues with the OTP, you could have reached out to our support team and we would have helped you out.
Regarding the app, can you please tell us which plugin of ours you are referring to? Please let us know the issue you have faced here: https://wpdeveloper.com/support/
We will gladly help you out, Thank you.
Prompt and helpful
I had some problems with the plugin, but they were quickly resolved. The customer service was very prompt and helpful. This is one of the best products I've ever used. Thank you for your assistance.
17 juni 2023
Review zonder uitnodiging
This company is an absolute fraud and…
This company is an absolute fraud and bait and switch. Never do business with them, they will talk circles around your issues and just say oh sorry, yeah we said unlimited but we really didn't mean it.
1 december 2022
Review zonder uitnodiging
SCAM
There is a bug (Technical) related to the plugin that Wpdevelopers cannot fix, and within 14, I should receive a refund. I am unsure why I was charged the $500+ for a company I do not use. They promised me a refund, and they did not repay me. DO NOT TRUST OR USE THIS PRODUCT! They do not answer any questions or concerns, and they do not answer back. I have documentation where they said they would refund me, and they have not.
12 juli 2022
Review zonder uitnodiging
Bon plugin pour géré le calendrier…
Bon produit pour géré le calendrier éditorial. Le support est top!
7 februari 2022
Review zonder uitnodiging
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