Danielle was just great today She not only kept her promise over the phone (which I must say is very rare nowadays) She showed me she understood my whole issue and problems and made an extra effort,... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I spoke to one of your agent today Miss Joan Thompson explaining every details with regards to my boiler upgrades. It was an excellent conversation thats makes me fully understand. Without my expectat... Toon meer
Bedrijf heeft geantwoord
I called 0800 repair to make a surveyor appointment.i didnt realise there would be a few questions to answer but Danielle Ward was able to put me at ease and explain everything clearly.Obviously knew... Toon meer
Bedrijf heeft geantwoord
Due my annual boiler service and Laura Anscombe rang to arrange the appointment. She booked my Dads service in at a different address at the same time which was super helpful. Laura was friendly, effi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We support energy providers, insurance companies, social housing providers and housebuilders to deliver UK-wide services for heating, plumbing, renewables and insulation. Based in the North East of England and enjoying national coverage. We have years of experience in providing a fast and professional service to customers requiring heating, insulation or renewables, be it an installation of a new system or the repair of an existing one.
0800 Repair
Geschreven door het bedrijf
- What we do!
- We support energy providers, insurance companies, social housing providers and housebuilders to deliver UK-wide services for heating, plumbing, renewables and insulation.
- Home Service
- Based in the North East of England and enjoying national coverage. PHS has years of experience in providing a fast and professional service to customers requiring heating, insulation or renewables, be it an installation of a new system or the repair of an existing one.
- Insulation Services
- We offer a range of insulation services, including cavity wall, loft, underfloor and Room in Roof insulation. All our installers are ACOPs approved and are approved installers for the insulation systems we provide.
- New Build Developments
- We have an experienced, highly skilled team that ensures new build projects run smoothly, from start to completion. Services offered include plumbing, heating and electrics. We offer our services across a range of different projects and building types including residential, social housing and regeneration schemes.
- Service and Repair
- We offer trusted servicing and repairs for heating and renewable systems nationwide. Our qualified and friendly engineers carry out all maintenance and repairs, including gas heating repairs and replacements, renewable installations and repairs and all aspects of plumbing.
- Social Housing
- A trusted partner to many social landlords and local authorities, providing a cost-effective, quality service. We want to make life as easy as possible for social housing providers. We offer a whole range of services so that our clients can get everything they need from a single source.
- Renewable
- Renewable energy systems reduce consumption costs and the environmental impact energy has on the planet. We are approved and accredited to install and design all types of renewable technology and pride ourselves on excellent levels of quality and service.
- Part of a Global Family
- We are part of a 12K+ strong global family of companies, providing climate solutions across the globe.
- Key Stats
- • 100K+ Heating & Renewables Service & Repairs per Annum • 150K+ Customer Calls Handled per Annum • 15K+ Heating & Insulation Installations per Annum • 2000+ ASHP & GSHP Installations per Annum • 250+ Direct Employees
Contactgegevens
0800 Repair, Pacifica House, Rainton Business Park, DH4 5RA, Houghton Le Spring, Verenigd Koninkrijk
- 0800 030 6040
- www.0800repair.com
4,8
Uitstekend
34K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 61% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I communicated about re arranging my…
I communicated about re arranging my 0800 appointment with Jessica Roberts and she was very helpful, polite and dealt with my issue and a last min cancellation due to sickness.
The service was really good and straightforward.
16 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Quick to come out and work carried out…
Quick to come out and work carried out by a friendly and very personable chap who was very helpful and happy to explain what he was doing as he went. Fixed the problem with zero fuss and very quickly.
Highly recommended.
18 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
I couldn’t say enough about the…
I couldn’t say enough about the engineer that visited my house, he was polite, professional and kept me informed throughout the whole process.
18 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Great customer service and so easy to…
Great customer service and so easy to talk to and nothing is a problem
18 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Got my keys to the property today
Got my keys to the property today, spoke to Laura Anscombe on the phone to get my gas saftey check and gas supply on she was really accommodating to my situation and help the best she could. Very lovely lady and very helpful with my enquiry
18 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Friendly and efficient
Laura Ashcome was very friendly and efficient. My repair was booked quickly at convenient time. Thank you
18 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Rang for a repair and Laura Anscombe…
Rang for a repair and Laura Anscombe swiftly
arranged for someone to call the next day. Excellent customer service.
arranged
17 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Review
Spoke to Joanne Thompson while enquiring about a heat pump installation, she was very nice and gave me all the information required. All booked for a surveyors visit next week, very efficient.
16 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Laura Anscomb who I spoke to was very…
Laura Anscomb who I spoke to was very polite and helpful pleasure to deal with her she booked my appointment for me for my boiler service
11 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Gas safety inspection
Dale came to do our first gas safety inspection of our boiler, Dale phoned prior to arrival to advise what time to expect him.
Dale was well presented and professional and most importantly due to his diligence identified that we had the wrong size fuse in the isolation switch and changed it to the correct amp that required the boiler to be safe.
15 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Boiler issue
Had a problem with my boiler called AA insurance my problem was dealt with easy & sorted in a few hours. I spoke to a lovely advisor called Laura she was very helpful & friendly. The engineer sorted the issues in less than 20 mins.
15 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Joanne Thompson has done a truly…
Joanne Thompson has done a truly wonderful job today explaining everything to me that I needed to know and more by answering my questions
A real 10 out of 10 operator and your company should be very grateful to have Joanne Thompson working for you. Thank you Joanne.
15 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Great company
Joanne Thompson rang me to book a surveyor visit. She was really pleasant and very knowledgable about the surveying process. This company seems to employ some really nice staff. Well done 0800Repair. I'm looking forward to having the work completed by your tradesmen as one of my neighbours (who recently had work done through the Warm Home Grant Scheme) had nothing but praise for the workers.
11 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
I spoke to one of your agent today Miss…
I spoke to one of your agent today Miss Joan Thompson explaining every details with regards to my boiler upgrades. It was an excellent conversation thats makes me fully understand. Without my expectation i was given the nearest schedule for this month thank you.
12 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your positive review. We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Very nice girl phoned me and explained…
Very nice girl phoned me and explained everything clearly
Danielle Ward was her her
11 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Very good customer service After a frustrating month of trying to…
After a frustrating month of trying to sort out an annual service plan with big name companies it was a pleasure to get through easily to Laura Anscombe - a real person. She was knowledeable, efficient and effective in getting my request sorted quickly. Thank you.
11 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Further to my review on the 11th May…
Further to my review on the 11th May regarding 0800 repair. ( on 23 December 2025)
I did receive a reply asking for my details which I sent to you. They did say someone would contact me but so far nobody has.
Robert Pearson
11 juni 2026
Review zonder uitnodiging
My call was answered promptly and my…
My call was answered promptly and my enquiry was sorted straight away. A booking for repair and service was arranged immediately.. The service was friendly and polite... Excellent.
11 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Laura Anscombe was extremely helpful
Laura Anscombe was extremely helpful, patient and efficient.
10 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Brilliant customer care action speaks…
Brilliant customer care action speaks louder than words Lara at 0800 was perfection a credit to the company
10 juni 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.