Excellent service from the two engineers who repaired our Miele washing machine. I called 1 Home Service Ltd at 9:30am this morning. They arrived promptly, on the same day and worked efficiently... Toon meer
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Am genuinely so satisfied with the service I’ve received from them! So polite and professional. I had them a week ago, my washing machine broke down, and someone recommended them so I decided to give... Toon meer
Edward arrived on time to inspect my washing machine and identified the problem straight away. He quickly ordered the required part and returned promptly to complete the repair with no time wasted. He... Toon meer
Confirmed a time of 4pm - 7pm. Didn't receive confirmation. Called up and was contacted via whatsapp to say they could no longer do the time due to engineers being over worked. They tried to or... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We repair all electrical appliances and all brands with an experience of over 20 years!!! Team 1 HOME SERVICE LTD
Contactgegevens
Verenigd Koninkrijk
- www.1homeservice.co.uk
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I used 1home service appliance to…
I used 1home service appliance to repair the dishwasher! The engineer carefully explained to me how to use it correctly! what products to use! I strongly recommend them for their professionalism and promptness!

Antwoord van 1homeservice
Quick, pleasant service.
Service person came the day I contacted them and quickly diagnosed the fault and fitted the spare. The spare felt a little on the expensive side but at the same time I got the convenience of the item being fixed right away.

Antwoord van 1homeservice
Engineer
Engineer, Eduward, was brilliant, early not late, very honest with his diagnosis, polite and helpful. Can’t recommend him enough. Very happy

Antwoord van 1homeservice
Fridge Freezer Repair
Fridge Freezer Repair
Arrived on time - identified and fixed the fault with our fridge freezer very quickly. The engineer Marius was friendly, courteous and knowledgeable . Very pleased with the service and will recommend them if needed in future.

Antwoord van 1homeservice
Great service
Great service. Quick response and great value for money! Will definitely
be using this company again!!!

Antwoord van 1homeservice
Great service very professional great…
Great service very professional great price. You can’t ask for anything else. The workman was lovely which is important as a woman. Will definitely use again if needed.

Antwoord van 1homeservice
They came same day and fixed the issue
They came same day and fixed the issue. The website was clear with the charges and they even had a manager come and check in on the progress to ensure that the brilliant technician was working to the high standard 1 Home service appliance set! I appreciate the professionalism of engineer Jack !

Antwoord van 1homeservice
Fantastic service
Fantastic service
The service technician was fantastic - he did a great job and explained what he was doing.

Antwoord van 1homeservice
Professional and prompt
On time, professional, happy to explain exactly what he was looking at so I could understand and spot issues in the future. Highly recommend!

Antwoord van 1homeservice
Real professionals
I used 1 Home service for the first time to fix a fault on my fridge. Eduard visited, first to do a diagnostic test and identify the fault and then to fix the fault by replacing a part. I was super impressed by the service. The call centre contact person was very reassuring and professional, all the contact via emails and texts were prompt and informative. I felt very looked after. Highly recommend and will use again.

Antwoord van 1homeservice
Had a problem with my dishwasher and…
Had a problem with my dishwasher and told them what it was according to the handbook. They came out and said it was something else. After paying for a new part the problem still exists. Was told to delete my review then they would organise an engineer. As I refused they have now said they will not fix the problem and are trying to blame me for low ability, baring in mind I have wasted 2 days waiting in for them. This is not a reflection of the engineer as he was great but the management of the company.

Antwoord van 1homeservice
Scammers only come for the call out…
Scammers only come for the call out money!
Excellent! More than recommended
I had a problem with the fridge and I contacted them! The lady secretary was very professional and helpful! They arrived in the promise time and sorted out the problem in one hour. Excellent costumer service. They charged me the same amount they told in the beginning and i also did some research and was the best quote i got! More than recommended!

Antwoord van 1homeservice
Scammers
Scammers - will say there is something additionally wrong and try and charge loads when i know what the issue is i just don’t have the tools. Don’t speak english either and 7h late. Positive reviews on here are clearly fake. Wish i’d checked.

Antwoord van 1homeservice
Very professional and punctual.
Very professional and punctual.
I will definitely contact them again.
Recomanded!

Antwoord van 1homeservice
very professional and understanding
very professional and understanding, I called on their service and I was very satisfied, they solved my problem very quickly, thank you, have a nice day!!

Antwoord van 1homeservice
I have very good experience whit this…
I have very good experience whit this company, very professional working and quick, very helpful, I recommend for everyone. Thanks for your great work guys , and next time 100%100 same company to help me. Thanks again .

Antwoord van 1homeservice
SCAMMERS - Disastrously incompetent & Extremely Rude
Disastrously incompetent, extremely rude, arrogant and unprofessional. Avoid them even if your life depends on it! Waste of time and money booking them to fix my washer dryer. It dragged on for over 2 weeks cos the engineer didn't know what he was doing and will not follow the manufacturer's advice. Always late and missing appointments with hardly any apology. Emilia the manager extremely rude and arrogant and won't apologise nor empathise despite clearly being in the wrong. I lost money as they refused to give me a full refund. I had to hound them to even get a partial refund. Complete waste of resources. AVOID!!!
Super customer service and support
Super customer service and support, feels really genuine and personal. People helped me with my problem on time, I couldn’t expect better service, 100% I’ll use it again in the future if I’ll have a problem.
thank you guys you are the best xx

Antwoord van 1homeservice
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