I ordered a replacement battery for my router which is a Lithium ion Battery as my old one was swollen so much the back panel came off. The shipping was 2 days later than expected but thf battery is... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Delivery did not take long, all items were delivered safely. As well as its great to have my fav product at this market place
Bedrijf heeft geantwoord
DELETE OUR PRODUCTS FROM YOUR WEBSITE! WE DO NOT AUTHORIZE YOU TO STEAL OUR TRADEMARKED BRAND!
Bedrijf heeft geantwoord
Absolutely superb service. Ordered a Terry's Chocolate Orange Milk Chocolate. Really big fan of Terry's Chocolate Orange. But this brand is not available locally. Ubuy has satisfied my craving for del... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The best online shopping website in Kuwait. Shop electronic goods, fashion accessories, beauty products, mobile, men & women clothing, shoes, home & kitchen appliances online on Ubuy in Kuwait: Visit Ubuy to shop from the USA, UK, Japan, & Korea. Explore imported products online from the USA, UK, Japan & korea . Buy from Ubuy Kuwait to ship from the USA, UK and China. We provide cross-border shopping experience with great offers and deals. ✓ Low prices ✓ Big discounts ✓ Fast shipping ✓ Genuine brands ✓100 Million products. | Online Shopping | Electronics, Health & Beauty Product, Fashion| Ubuy Kuwait
Contactgegevens
Al Murqab, Block 3, Khalid Ibn Al Waleed Street, Mazaya Tower 3, Floor 22,, Kuwait, Koeweit
- (+965) - 22204472/ 22055305
- info@ubuy.com
- www.a.ubuy.com.kw
4,4
Uitstekend
271 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It said the order would be delivered in…
It said the order would be delivered in 48hrs, then a whole week went by and nothing, I had to call to ask what happened and they told me the item was out of stock. I would appreciate next time they let me know right away instead of keeping me waiting.
2 december 2023
Antwoord van Ubuy Kuwait
Hello Viridiana,
please accept our sincere apologies for the inconvenience caused. We do not stock any product. The stock availability of the product depends solely on the seller. At times, you may find that the product is in stock on our website/app, but by the time we process the order, the seller may not have the product you ordered.
The feedback has been shared with our quality team. Once again, we sincerely apologize for the inconvenience caused to you. We value our customers and their satisfaction is our top priority.
Amazing customer service!!!
8 december 2023
Antwoord van Ubuy Kuwait
Hello ALI ABBAS,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
The Shipping is accurate and reliable
The Shipping is accurate and reliable, despite it's expensive
8 december 2023
Antwoord van Ubuy Kuwait
Hello Victor,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
Team Ubuy
A good overall experience
A good overall experience. Could be streamlined a little more in terms of search parameters. I found there is room for improvement in terms of the search options to ease it overall.
6 november 2023
Antwoord van Ubuy Kuwait
Hello Dr Rehan,
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Best Regards,
Team Ubuy
Very good stuff fast delivery
2 november 2023
Antwoord van Ubuy Kuwait
Hello Mohammad almajed,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Overall good site
Overall good site. Order processing is very user friendly and easy to follow and use.
5 november 2023
Antwoord van Ubuy Kuwait
Hello Prakash Nair,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
Team Ubuy
I like that I can split payments
I like that I can split payments. The shipping is too expensive which included customs. I wouldn’t have used this service if it wasn’t for Tamara instalment payments.
3 november 2023
Antwoord van Ubuy Kuwait
Hello Ann John,
Thank you so much for taking the time to share your feedback & rating. Your review is important to us. At times, the shipping may seem expensive as all the products are shipped to you from another country, and there is international shipping involved via air. However, the feedback has been shared with our relevant team, and we will look into it.
Thanks & Regards,
Team Ubuy
My order was smooth and easy
4 oktober 2023
Antwoord van Ubuy Kuwait
Hello Hayder,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Price is very high for shipping and…
Price is very high for shipping and clearance. trying to avoid additional expenses.
3 oktober 2023
Antwoord van Ubuy Kuwait
Hello Sudhir,
Thank you for reviewing us. We apologize for the inconvenience. We appreciate your feedback regarding the shipping and clearance costs. Sometimes, the shipping fee may appear expensive since all orders are shipped from another country, which involves international air shipping. Additionally, shipping charges vary based on factors such as weight, size, category of the product and many more.
We understand that minimizing expenses is important to our customers, and we are constantly reviewing our shipping prices. Therefore, in order to assist you in a better way, we request you to please share the product details of your desired product on our email address at info@ubuy.com so that we may check the same with our technical team and assist you further.
We value our customers and take all the necessary actions for their satisfaction. Again, we apologize for the inconvenience caused to you.
Best Regards,
Team Ubuy
The price of shipping
The price of shipping, clearance, and taxes is very high. The prices of the products I buy always rise intentionally, sometimes, and I deliberately do not buy them until their original price is returned. The products of the Chinese store used to appear to me, but now they do not appear, and I think it is intentional. The site is gradually getting worse, and I am searching for... Currently an alternative
30 september 2023
Antwoord van Ubuy Kuwait
Hello Heba,
Thank you for reviewing us. We apologize for the inconvenience. We do not stock any products in our warehouse. The stock availability and the price of the product depend solely on the seller. However, we request you to please share the product details of your desired product on our email address at info@ubuy.com so that we may check the same with our technical team and assist you further.
We value our customers and take all the necessary actions for their satisfaction. Again, we apologize for the inconvenience caused to you.
Best Regards,
Team Ubuy
Antwoord van Ubuy Kuwait
Hello Marian,
Thank you for reviewing us. We have sent an email with the latest tracking details so we request you to please check and revert us back to the same. However, we have shared your feedback with our quality team and we will work on it.
We value our customers and take all the necessary actions for their satisfaction. We apologize for the inconvenience caused to you.
Best Regards,
Team Ubuy
Antwoord van Ubuy Kuwait
Hello Abdulkareem,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Antwoord van Ubuy Kuwait
Hello Jamal,
Thank you for reviewing us. We apologize for the inconvenience. We do not stock any products in our warehouse. The stock availability and the price of the product depend solely on the seller. The discount is up to 10% (Not exactly 10% fixed for every product) as it totally depends on the seller's offer and product categories. However, we have taken your valuable feedback and the same will be shared with our quality team.
We value our customers and take all the necessary actions for their satisfaction. Again, we apologize for the inconvenience caused to you.
Best Regards,
Team Ubuy
I ordered a bag but you didnt have the…
I ordered a bag but you didnt have the right color so i asked for a refund and i still didnt get my money
PLEASE REFUND MY MONEY !!!!
3 augustus 2023
Antwoord van Ubuy Kuwait
Hello Noor,
Please accept our sincere apologies for the inconvenience caused to you. According to the latest update from our accounts team, we have processed the complete refund for your order. We have shared the refund details with you over the email and we request you to please check and revert us to the same.
The feedback has been shared with our relevant team and we will improve on the same. Again, we are sorry for the inconvenience caused to you.
Best Regards,
Team Ubuy
The order take to long to delived
8 augustus 2023
Antwoord van Ubuy Kuwait
Hello,
We are sorry to hear this. Please be informed that your order has been dispatched from our warehouse facility. We have shared the current status of your order with you via email.
Your order will deliver to your place within specified time frame. Once again, we are sorry for the inconvenience caused to you.
Thanks & Regards,
Team Ubuy
Antwoord van Ubuy Kuwait
Hello Ali,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Dislike with non commitment of date…
Dislike with non commitment of date specified for delivery of the item
4 juli 2023
Antwoord van Ubuy Kuwait
Hello Naema Reza,
Thank you for reviewing us. We have shared the tracking details with you over email. We request you to please check and revert us back to the same.
The feedback has been shared with our relevant team and we will improve on the same. We are sorry for the inconvenience caused to you.
Best Regards,
Team Ubuy
my shipment is late
I pay more money for the shipment and its supposed to arrive faster but its late ????
8 juli 2023
Antwoord van Ubuy Kuwait
Hello,
Please accept our sincere apologies for the inconvenience caused to you. Please be informed that your order was delayed from the seller's side. We have forwarded this concern to Quality team to take corrective actions.
We will process the delay compensation in your Ubuy account once your order deliver to your place. We also make sure that such issue will not happen in future.
Once again, we are really sorry for the inconvenience caused to you.
Thanks & Regards,
Team Ubuy
Antwoord van Ubuy Kuwait
Hello Hussan Marafi,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Always on time 👍🏼
1 juli 2023
Antwoord van Ubuy Kuwait
Hello Haya alnajdi,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.