I ordered a replacement battery for my router which is a Lithium ion Battery as my old one was swollen so much the back panel came off. The shipping was 2 days later than expected but thf battery is... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Delivery did not take long, all items were delivered safely. As well as its great to have my fav product at this market place
Bedrijf heeft geantwoord
DELETE OUR PRODUCTS FROM YOUR WEBSITE! WE DO NOT AUTHORIZE YOU TO STEAL OUR TRADEMARKED BRAND!
Bedrijf heeft geantwoord
Absolutely superb service. Ordered a Terry's Chocolate Orange Milk Chocolate. Really big fan of Terry's Chocolate Orange. But this brand is not available locally. Ubuy has satisfied my craving for del... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The best online shopping website in Kuwait. Shop electronic goods, fashion accessories, beauty products, mobile, men & women clothing, shoes, home & kitchen appliances online on Ubuy in Kuwait: Visit Ubuy to shop from the USA, UK, Japan, & Korea. Explore imported products online from the USA, UK, Japan & korea . Buy from Ubuy Kuwait to ship from the USA, UK and China. We provide cross-border shopping experience with great offers and deals. ✓ Low prices ✓ Big discounts ✓ Fast shipping ✓ Genuine brands ✓100 Million products. | Online Shopping | Electronics, Health & Beauty Product, Fashion| Ubuy Kuwait
Contactgegevens
Al Murqab, Block 3, Khalid Ibn Al Waleed Street, Mazaya Tower 3, Floor 22,, Kuwait, Koeweit
- (+965) - 22204472/ 22055305
- info@ubuy.com
- www.a.ubuy.com.kw
4,4
Uitstekend
271 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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I ordered 2 items
I ordered 2 items . 1 I received and the other one most important still not received . Even I paid express delivery charges .
28 augustus 2022
Antwoord van Ubuy Kuwait
Hello,
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We would like to inform you that the shipment got delayed because the export documents were required from the shipper's end so we had to arrange them prior to shipping the item from our warehouse to your country Rest assured, the product is in transit to the destination and the same will be delivered to you at the earliest. For your reference, we have shared the shipment tracking details over the Email. You may check the same to find the latest tracking update of your shipment.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards,
Team Ubuy
Very bad service.
25 augustus 2022
Antwoord van Ubuy Kuwait
Hello, we are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query in detail along with the order number at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback.
Smooth and easy
21 augustus 2022
Antwoord van Ubuy Kuwait
Hello,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
No refund for delayed delivery, I paid for express delivery!
Note: I paid extra for express delivery.
I ordered an item along with other items totaling around 775$ on 5th August 2022, I contacted customer service on 17th August to know when will I get the item, they said it is going to take an additional week to arrive to their warehouse then an additional 3~4 days to delivered to me (if custom goes smoothly and it's not a weekend), in total, it will take a month for it to be delivered! Not to mentioned the expensive custom and delivery charges!
When I asked for cancelation for the item, they basically said that I will lose 7$ if I cancel. Why should I pay for the vendor/platform delay?
What a waste of money and time.
17 augustus 2022
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
Hello,
We are sorry for the inconvenience and do understand the concern, however, the pending item from the order falls in the category of not fulfilled by Ubuy, these products have to be arranged from a third-party seller, hence the delivery of the same takes longer. Also as the product is already in transit from the seller, hence in case of cancellation there will be a partial deduction, however, our team has been informed to expedite the further procedure.
Our team is continuously monitoring the shipment, we would really appreciate your time and patience on the same. We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Thanks & Regards,
Team Ubuy
Antwoord van Ubuy Kuwait
Hi,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Best Regards,
Team Ubuy
Antwoord van Ubuy Kuwait
Hi,
Thank you so much for sharing your 5 Star experience with us. We hope to see you again soon.
Best Regards,
Team Ubuy
It’s better to send this survey after…
It’s better to send this survey after the items delivery for best customer response.
9 augustus 2022
Antwoord van Ubuy Kuwait
Hello,
Thank you for taking the time to share your feedback The survey was sent to you depending on your past orders with us. Your feedback is very important for us to improve our services.
Once again, thank you so much for your valuable feedback.
Thanks & Regards,
Team Ubuy
Antwoord van Ubuy Kuwait
Hello,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
My experience is bad because of the…
My experience is bad because of the first order so far I have not received any of the shipments I ordered and every time two months ago I have a problem with the shipment and I do not know why and for a price in the food once it opens in force for a commodity as the price of the product increases. Is there a problem in the application or website I do not know Fargo how
And thank you
7 augustus 2022
Antwoord van Ubuy Kuwait
Hello,
Please accept our sincere apologies for the inconvenience caused to you. This is to inform you that your order placed on July 14th has reached our warehouse facility. We are checking with the warehouse team about the current status of the order.
Thank you for informing us about the price issue. We have forwarded this concern to the Technical team and they will resolve it as soon as possible. Thank you so much for your valuable feedback.
Thanks & Regards,
Team Ubuy
Refunded my order
4 augustus 2022
Antwoord van Ubuy Kuwait
Hello,
Please accept our sincere apologies for the inconvenience caused to you. We have processed the refund for your canceled order. The amount will reflect in your account within the next 7 to 10 business days. Thank you so much for your valuable feedback.
Thanks & Regards,
Team Ubuy
Good purchasing experience
Good purchasing experience, easy search and selection of items
3 augustus 2022
Antwoord van Ubuy Kuwait
Hi,
Thank you so much for sharing your 5 Star experience with us. We hope to see you again soon.
Best Regards,
Team Ubuy
Looks good but still delivery terms…
Looks good but still delivery terms require to expedite.
29 juli 2022
Antwoord van Ubuy Kuwait
Hello,
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.
Best Regards,
Team Ubuy
Shipping and handling with clearance is…
Shipping and handling with clearance is to expansive more than 60$ !!
28 juli 2022
Antwoord van Ubuy Kuwait
Hello
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regrads,
Team Ubuy
Antwoord van Ubuy Kuwait
Hi,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Team Ubuy
Hi happy so far with your services
Hi happy so far with your services. You have a good website and inform customer directly when items are out of stock . You also have a good tracking system . And to get items to Kuwait is quite quick so thank you ubuy
18 juli 2022
Antwoord van Ubuy Kuwait
Hi,
Thank you so much for taking the time to leave an excellent rating.
Please let us know what we can do for you in the future.
Best Regards,
Team Ubuy
Very good to work with ubuy...
17 juli 2022
Antwoord van Ubuy Kuwait
Hi,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Team Ubuy
Toke too late and shipping fees is high
17 juli 2022
Antwoord van Ubuy Kuwait
Hello,
We sincerely regret the way you felt. We have forwarded your review to the concerned team. They will contact you shortly.
We are really sorry for the inconvenience caused to you.
Thanks & Regards,
Team Ubuy
Very good best delivery shipment ever…
Very good best delivery shipment ever thanks a lot
16 juli 2022
Antwoord van Ubuy Kuwait
Dear,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Best Regards,
Team Ubuy
Antwoord van Ubuy Kuwait
Dear,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Best Regards,
Team Ubuy
I'm old customer and I noticed a speed…
I'm old customer and I noticed a speed Response and continuous development, and most importantly, everything I need is there
14 juli 2022
Antwoord van Ubuy Kuwait
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
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