A2Dominion Group Reviews 

I put a report in that my guttering needed replacing all round the property they sent out roofer who reported it was in bad state and needed replacing this was July 20215 months later and several phone calls nothing has been done no one seems to know who’s responsibility it is contractors or A2 Bromley .Get told several times someone will call know one does put complaint in know one rings back terrible service taking it further .

A2Dominion has recently tried to illegally evict me and several other tenants. They may be doing the same to some of you. This post is meant to provide you with some practical advice on how to handle this situation.

Non legal advice TLDR: Assured Shorthold Tenancy contracts do not "Expire" upon the end of the fixed term unless the tenant willingly moves out, instead they turn into rolling tenancies where you keep the same rent and same rights. This is automatic and the landlord has no say in it. If the landlord wants a tenant out, they need to serve a valid section 8 or section 21 notice. A2Dominion are ignoring this and attempting to illegally evict several of their tenants for purely commercial reasons. Don't fall for their scam, look into your rights and stand up for them by contacting your Council. It is easier to do so than it sounds and it might save you thousands of pounds in rent. Read the rest of the post for steps to take.

Applying what I learned to my own situation, I quickly figured out that if A2Dominion wanted me as a tenant out by 6th of December, they should have issued a valid Section 21 notice on form 6A 6 month in advance, on the 6th of June due to Covid restrictions which were in force at the time. A2Dominion didn't do that, either because of incompetence or (more likely if you ask me) because they didn't know which way the rental market will go and thus weren't sure whether they should evict paying tenants such as myself. They quickly changed their mind in November when demand picked up, and they have decided to try to illegally evict me just as they gouged up prices for my property by 25%.

This all seemed very improper to me, so I got in contact with a reputable and free legal advice service called Shelter England who have backed up my analysis of the situation. They have advised me to contact my council.

As my next step I went to my council which is the Lambeth Council, who have a "Housing Advice Team" which can be contacted online. They support not only poor and homeless people but also people who are about to be illegally evicted (regardless of income level). The council has the power and the mandate to reign rogue landlords in and to press criminal charges where necessary. If you are in the same situation as me, it is crucial you involve them.

The council has now sent an official letter to A2Dominion which basically tells them their eviction attempt was unlawful and they have to follow the process defined under Section 21. As a result I will now be allowed to remain on the property for a minimum of another 2 months, and more if A2Dominion delay serving me the notice, serve me an invalid notice or if I decide to fight the eviction in court.

If A2Dominion has tried to pull off the same type of illegal eviction on you, It is crucial you do NOT leave the property. Instead I suggest you follow the same steps I did. If you are in London, Lambeth, I suggest you refer to case number 572100 when speaking with the council. By following the same steps I did you can remain in the property for a minimum of another 2 months provided A2Dominn hasn't served you a valid section 21 notice on form 6A so far. Furthermore the more people contact councils, the higher the likelihood one or more councils will start criminal prosecution. My experience with A2Dominion is that they won't grow a spine until a court forces them to so this is all for the best.

WARNING: THIS COMPANY HAS ACTED ILLEGALLY ON MANY FRONTS AND MAY PUT YOUR LIFE IN DANGER. They are criminally negligent on dozens of accounts of health and safety.

They harass tenants and bully them with fraudulent bills, threatening eviction if not paid. They leave people without their basic human right to water for days on end; they won’t even tell us where a hose isn’t so we can fill buckets to flush the loo. They refuse to comply with Freedom of Information requests. They ignore Ombudsman rulings and do not follow complaints procedures, so complaints are not tracked. They harass and discriminate against venerable and disabled tenants. They fail to provide ALL of the services they charge people for. They allow trash dumping and rodent infestations. They exploit and ignore people too poor to sue a giant corporation. They fail to fix internal and external flooding that affects hundreds of people repeatedly. They fail to provide parking permits. They fail to fix main doors on a building for 3 months. They leave ladders outside bedroom windows for months. They sold us a property and lost the deeds before we could move in, making us homeless for 6-months.

The business is a scam and run by a bunch of people who clearly demonstrate zero concern for ethics, humanity or integrity and have lied about their offers of help to residents. They purposefully ignore residents and get their operating costs as high as possible in order to justify inflated director pay. They have a culture of abusive negligence towards their tenants.

They do not care that they are causing a major public health breach and ignore the human right to 50-L of water per person per day in a pandemic TWICE/ONGOING as people cannot flush toilets, wash hands/clothes/dishes or bathe. They force tenants to pay rent to live in a building that badly needs assessed for flood damage to electrics, mould and fire safety (I.e. sprinklers may not work). They know that people’s boilers and washing machines could explode or cause fire when used without water and refuse to fix the problem, make any contingency plan or find alternative water sources.

They accept NO responsibility and have excellent legal support, with friends in high places who allow them to break the law. They have been reported to: the Environment Department for concerns over water quality, to the Police for harassment (workers who swear and shout at tenants and haven’t worn masks inside when it was the law during COVID), for repeatedly booking industrially loud construction work (preventing anyone who’s had to ‘work from home’ due to COVID/being venerable being able to do so) causing loss of income to tenants because they say: it’s “impossible” to let people know when the work will be done. They’ve been reported to: social services for letting people live without water and to MPs and the Department of Health.

They let scaffolders leave chainsaws unattended around children and throw 3-ft wide chunks of metal off the top if 4-story buildings without any safety barriers next to the front entrance. They refuse to communicate with residents in any meaningful way and somehow falsify the image of the company as ‘compassionate’.

Our home will be devalued and they appear to hire staff that are incompetent in order to refute any allegations that it is all pre meditated, which provides them with a legal loophole to get away with is.

PLEASE DO NOT EVER BUY A PROPERTY THROUGH THIS COMPANY, ITS DIRECTORS OR AFFILIATES! They have made our lives living hell in one of the worst moments in history.

Disgusting and totally useless sadly we are stuck with them management inept and pass the buck to employees that can't make decisions we are waiting 6 days for leaks in our riser cupboards not too.mention other issues

Their subsidy Fabrica sells houses with poor quality and after-sale service. New homes team does not reply emails. Snags existing for over a year without being fixed. Charged for service for communal areas without any service at all, the areas supposed to be managed by them filled with rubbishes and fallen leaves everywhere.

Absolutely appalling, We have suffered an ongoing leak in our apartment for the last 5 years. Nothing has been fixed. They have contractors called Pyramid plus and JRP who visit with a surveyor and supervisor takes pictures of the mould/leak. And you do not hear from them. A lot of the time Pyramid plus will take a picture on their visit tell you they can fix it they will then say " I'm just going to the van to grab my tools, I won't be a moment" to no one actually returning. This is happened to me around 5 times. Absolutely no remorse, dignity, humanity from these people and there is no better with A2. We have cladding issues also which is the cause of this leak on one side of the building. We are experiecing leak in our living room and bedroom which is leaking on our bed, mattress, floor, duvet. I have 2 young children and with no mould build up I am concerned. They are not taking the cladding off they just decided to put fitted heat detectors in each room. If you are looking to buy or shared ownership in this development absolutely take your money elsewhere. Walk to Dalgeish street where the school is and you will see mould dripping down from the roof down to the round floor. I will 100% be taking this further. Complaints/Management team are not helpful at all but raise it until you get the housing ombudsman.

Write your complaint about A2 Dominion place your concern out on twitter and face book, snap chat, you tube - create a pressure group, write to the tabloid papers, create footage and place out on social media, mention the chief executive, start exposing them to third party organisation, SOCIAL MEDIA, will expose them, anyone you liaise with in the business mention their names.

A2DOMINION ARE ONLY INTERESTED HOW MUCH PROFIT THEY MAKE,, SHOULD NOT BE ALLOWED TO HARRASS AND DEMEAN RESIDENTS..THEY HAVE FAILED MY STEP DAUGHTER IN SO MANY WAYS IT IS DISGRACEFUL. THEY SEND ME EMAILS. THAT HAVE NOTHING TO DO WITH ONGOING ISSUES..

Leaseholders at the City Wharf apartments were recently given their EWS1 (B1 rating) after what has been a lengthy process of ensuing the buildings were safe and compliant with regulations. This process included the conduct of intrusive surveys and a methodical approach to establishing that all components in the external walls met relevant code. In the interim, a Waking Watch was employed which was then replaced by a temporary heat detection system. These measures were employed to mitigate any risk until the walls and cladding were confirmed safe. All this was undertaken at no cost to leaseholders and shared owners. While some initial messages from A2Dominion caused alarm to leaseholders, A2D then engaged constructively with the Residents’ Association and things moved forward with good communication underpinning progress. The end result has been exactly what everyone wanted… an outcome which allows leaseholders to move on with their lives and not incur crippling costs. Thank you A2D!

For three years we have been fighting to get what we pay for. The most basic of things just don’t happen. There are no responses, no accountability. They admit things are bad, but don’t do anything to fix them. You can spend hours meeting with them to try and solve the issues, but there’s no follow up. Even they have acknowledged we are paying a lot of money for nothing… yet they still take the money! Due to the lack of management, the house isn’t with the money I paid, it’s devalued it further and has ruined any enjoyment or pride in my home. I cannot express how poor and demoralising the service is from the company. And yet the solution is so simple.

I have had issues within my development for years now and the leasehold manager is useless. She never responds to emails and even when she does the answer is vague and pointless. The company doesn't care. Issues still going on years later. Complete waste of service charge money. The cleaning and grounds maintenance companies that they pick are also not worth the money we pay. Well done A2 dominion on lack of customer service.

I have been harassed by my neighbour had my door kicked in had my car smashed up the police are involved… I’ve tried speak to ashraf who is dealing with the matter.. nothings been done… I have called them with 5 different crime reference numbers but I still can’t get through to him… AVOID A2dominion

We have suffered six years of harassment from a leaseholder of A2's leading to two convictions, community protection notices and an injunction. How have A2 responded? They have ignored our emails, requests to meet, and have taken no action. We have now been forced to seek legal redress. They are a seriously negligent landlord who have made our lives worse then ever needed to be the case. they should be publicly shamed, and subject to a review by the Housing Ombudsman.

There's a woman in the maintenance department who hung up in my face, few weeks later she gave me a fake appointment just because I explained how they've got it all wrong since the beginning. I requested primarily a plumber and I've got an electrician! One month later nothing was done!

Yes I was angry, but isn't justified? She didn't even let me explain!

Right from the moment she picked up the phone and the way she answered, I knew something's wrong with her!

I stayed at home all day waiting for the plumber to come... no one has turned up!

I knew it wasn't a genuine appointment because it's a next day one, you always have to wait at least a week to get anyone coming!

The antire thing is masquerade! They promise to call you back and it never happens!

No manners, no morals, no ethics!

Disgraceful and despicable!

Absolutely disgusting!
They run a house of flats for young parents (16-24) and have accused my partner and me of smoking cannabis in our home around our child with no evidence or proof when in fact we don’t even smoke weed! They have gone of somebody’s word or even they’re own made up thoughts. Have reported to social services for ‘neglect’ as I left my child with my friend to run to the shop in the rain as my rain cover had broken! Fudge you A2 dominion you don’t care about my thick black smoking oven and my child’s lungs though! That I’ve been telling you about for months!

I unfortunately purchased a property controlled by this company! What an inept group of people from the so called Building Managers right up to the CEO! They do not return even Urgent messages or emails and do not have the guts to implement there own Leasehold Contract even when 3 residents have had their lives so disrupted by 1 owner! Unsocial harassment, nuisance noise does not even describe the 24/7 impact on our lives. For me after 22 months I am selling! Seems you only get something done if you are Social Housing but as an owner paying a substantial Service fee you are ignored! Stay away from leasehold and avoid A2Dominion like the plague!

I tried to dismiss all the unprofessional behaviour as mistakes happen but they acted like they were going to house me only to be racist. Constantly making unnecessary problems for me.

Been with A2 for 30 years plus always had excellent service, if I wasn't happy I wrote or called always sorted quickly. Receptionists always helpful. I see negative reports but I base my review on my long term experience. During covid very helpful. Some firms contracted in and sometimes they are good or bad but it's the same with any contracting diff to assess until operational.
A2 in my opinion a excellent company who do there best for the customer. Well done A2

The bad reviews speak for themselves. They are unaccountable to any criticism and are at the top of the ombudsman list of the most upheld complaints at 72 percent. If you check out the corporate website it’s in complete contrast to their working practices. What are CEO’s doing, apart from claiming expenses and checking their bank balances. Do they give a damn?

A2 dominion is the most unreliable housing association. I have been with them for 20plus years but I am completely fed up and disappointed by the customer care service. They simply don't bother about their customers. They don't reply to emails. They don't return calls. And now to make it worse they have call center in a foreign country.... Angry customer.