Overall great interaction with ABL1Touch (luton branch) the collection of our car was fast and the car was repaired and returned faster than expected. The repairer was excellent workmanship. We delt w... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent repair job. Would never have know it was bent up 4 weeks ago and completed 5 days ahead of estimated time. Communication with Becki was perfect. Would 'phone at least once aweek with pro... Toon meer
ABL1 Touch made repairs to my car, after damages which had occurred as a result if a collision with another car. ABL1 Touch completed the repairs ahead of their estimated time frame. The repairs were... Toon meer
From the beginning and to the end of having my car repaired ABL1Touch were easy to be contacted. All the staff I meet and spoke to were very friendly and professional. ABL1Touch kept me informed a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At ABL 1Touch we offer a comprehensive Insurance company vehicle body service for any car from cosmetic to large repairs. We have re-engineered the repair process to provide superb quality in everything we do and ensure your car can be repaired to its original standard
Contactgegevens
Verenigd Koninkrijk
- www.abl1touch.com
4,6
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Outstanding work
Outstanding work, constant communication with updates on the work. Pleasant and friendly staff that go above and beyond.
15 september 2026
Antwoord van ABL1Touch
Thank you Donna for the supportive review ❤️👍
Completion of work Very efficient and kept me in touch all…
Very efficient and kept me in touch all the way through the process . Very pleased with the results .
15 september 2026
Antwoord van ABL1Touch
Thank you for the supportive review John, we are most happy to hear that it was a 5-star experience with us!
When they found out that we needed the…
When they found out that we needed the car the next week for our holidays they pulled out the stops to get it completed.
Much appreciated. Very impressed.
15 september 2026
Antwoord van ABL1Touch
We are to know that you overall impressed thank you so much Robert for the review!!
Antwoord van ABL1Touch
Thank you Wendy for the review💕
Straight forward collection and…
Straight forward collection and delivery of car and great repairs
22 september 2026
Antwoord van ABL1Touch
Thank you very much Stephen for taking the time to write your review, it really means a lot to all that were involved at ABL 1 Touch to make your journey a stress free one.
Very satisfied customer
Everything was done really well nice people to deal with very satisfied
22 september 2026
Antwoord van ABL1Touch
Thank you, Bob😊, for taking the time out to write your lovely review, we do really appreciate the 5⭐ rating.
They took my Audi in following an…
They took my Audi in following an accident and it’s returned spotless, everything looks good and happy with the result. The car I was given as a courtesy car was a small car fit for the purpose and clean. Picked up and delivered so very good
22 september 2026
Antwoord van ABL1Touch
Thank you, Mr Hill, for taking the time out to write your review, we do really appreciate the beaming 5-star rating! All involved will be thrilled.
Great service from start to finish
22 september 2026
Antwoord van ABL1Touch
Thank you Danny for the wonderful review!
Friendly staff and service...kept me…
Friendly staff and service...kept me informed. Collected the car but able to leave the hire car from Enterprise at the garage in Basildon when I collected my car.
22 september 2026
Antwoord van ABL1Touch
All involved will be very happy to read this, thank you a bunch Paul ❤️
Great
Great, quick job, easy contact, fast service. Very happy with my body repair! Thank you guys for doing this so quickly, picking up and returning my car! Big help for me!
14 september 2026
Antwoord van ABL1Touch
Thank you Olga for the lovely review and for the stars! ☺️
The staff were very helpful and kept me…
The staff were very helpful and kept me well informed.
21 september 2026
Antwoord van ABL1Touch
We re happy to hear this and thank you Sara for the lovely review 💕
Antwoord van ABL1Touch
Thank you for the 4 stars!!
Terry was very helpful and very polite…
Terry was very helpful and very polite even brought my car home as I fractured my elbow and put it on the drive for me
21 september 2026
Antwoord van ABL1Touch
Thank you Terry for the review and we hope you recover soon ❤️
Antwoord van ABL1Touch
Thank you for the review Esther 💕
Very happy with the service
Very happy with the service. These were the providers my insurance company Admiral used.
Good communication, car did take a while to be ready, & was almost a week later than the original suggested date but it looks great & was cleaned for me too!
18 september 2026
Antwoord van ABL1Touch
Lovely to hear Sophi- thank you for the wonderful review 😍
Nissan Navarra front bumper accident repair.…
The people who collected and delivered my vehicle were friendly and helpful as were also those who took my calls to their office and the paint job and workmanship on the front of my Nissan pick-up looks nice -Pete from Guildford.
18 september 2026
Antwoord van ABL1Touch
Thank for the lovely supports Peter!! 😁
Terrible service from the East…
Terrible service from the East Grinstead branch. Was sent to them by my insurer admiral. They replaced the boot lid, but on return the auto-open/ close doesn’t work, and the struts are grinding when they’re going up and down. The garage are either incompetent or dishonest as simply testing the boot opened and closed before returning this to me would have identified the problem. I can only assume they knew it was faulty and decided to return it to me anyway.
UPDATE - Despite the comments from ABL below claiming they had tried to call me and saying how honest they are, they eventually took my car back on Monday and I have had to chase today (Thursday) as I have heard nothing. Apparently they are going to “look at it” tomorrow (whatever that means) and they think the boot struts are broken. As they were working fine when the car went in, I am at a loss as to how they are broken, unless ABL have damaged them. I would have expected to be contacted and my repair prioritised given they messed up the first repair and sent the car back more broken than when they got it, but sadly not.
14 september 2026
Review zonder uitnodiging
Antwoord van ABL1Touch
Dear A
We had requested information from you so we could look into this however thus far received none, we are sorry that you feel that we have been dishonest which I am sure this is not the case as we do not operate this way and our core value is honesty . Please reach out directly to us at customercare@abl1touch.com and we will ensure you your complaint will be escalated.
Repairs and pick up fine,help line…
Repairs and pick up fine,help line needs some work.
18 september 2026
Antwoord van ABL1Touch
Thank you for the Feedback Thomas!!
Antwoord van ABL1Touch
Thank you, Debs , for taking the time out to write your review, we do really appreciate the beaming 5-star rating! All involved will be thrilled.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.