ABL1Touch Reviews 

6.108
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Overall great interaction with ABL1Touch (luton branch) the collection of our car was fast and the car was repaired and returned faster than expected. The repairer was excellent workmanship. We delt w... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent repair job. Would never have know it was bent up 4 weeks ago and completed 5 days ahead of estimated time. Communication with Becki was perfect. Would 'phone at least once aweek with pro... Toon meer

Beoordeeld met 5 van de 5 sterren

ABL1 Touch made repairs to my car, after damages which had occurred as a result if a collision with another car. ABL1 Touch completed the repairs ahead of their estimated time frame. The repairs were... Toon meer

Beoordeeld met 5 van de 5 sterren

From the beginning and to the end of having my car repaired ABL1Touch were easy to be contacted. All the staff I meet and spoke to were very friendly and professional. ABL1Touch kept me informed a... Toon meer

Bedrijfsgegevens

  1. Autoschadebedrijf
  2. ook in
  3. Autobedrijf/Garage
  4. Autoreparatie en -onderhoud

Geschreven door het bedrijf

At ABL 1Touch we offer a comprehensive Insurance company vehicle body service for any car from cosmetic to large repairs. We have re-engineered the repair process to provide superb quality in everything we do and ensure your car can be repaired to its original standard


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(6.108)

1.778 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good service from.ABL1 Touch

Great repair and completed in a timely fashion. Good liaison from the repairers whilst work was being carried out.
Hassle free throughout and would highly recommend.

14 september 2026
Logo ABL1Touch

Antwoord van ABL1Touch

Thank you so much for taking the time to share your positive feedback Dennis We’re thrilled to hear that you had a great experience overall! Your 5 star means a lot and will encourage us to continue to provide excellent service.
All the best
ABL 1 Touch Team.

Beoordeeld met 4 van de 5 sterren

Good body repair

The repair took weeks but through no fault of ABL (difficulty getting parts from China). The communication during this period could have been better but the end result was excellent. The customer service person was first class ( Nicola Whitworth).

15 september 2026
Logo ABL1Touch

Antwoord van ABL1Touch

Hi Peter

Thank you,for the 5-star rating, everyone involved will truly be over the moon.
We are so happy that you found it be a good and easy experience with us.

Warm regards
ABL 1 Touch Group.

Beoordeeld met 4 van de 5 sterren

Quick efficient service.

Quick efficient service.
Collection and delivery staff were excellent and respectful.
Paperwork was quick.
Please with the work carried out.
Would recommend.

3 september 2026
Logo ABL1Touch

Antwoord van ABL1Touch

Thank you we are truly grateful for this and for beaming 4 gold stars given to everyone involved. They will be extremely happy to read this.

Beoordeeld met 5 van de 5 sterren

Quality repair

Quality repair, in a good timeframe and clear frequent updates.

14 september 2026
Logo ABL1Touch

Antwoord van ABL1Touch

Hi Andrew
Thank you so much for taking the time to leave your feedback❤️

Beoordeeld met 5 van de 5 sterren

The whole process was seamless from…

The whole process was seamless from collection to return, communication was provided ar each stage of the repair process

9 september 2026
Logo ABL1Touch

Antwoord van ABL1Touch

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

Beoordeeld met 5 van de 5 sterren

My overall experience is excellent

My overall experience is excellent. They keep updating me from the very beginning. Completed the work within the given time frame.

14 september 2026
Logo ABL1Touch

Antwoord van ABL1Touch

Thank you,Mahin for these supportive and lovely words and for the shiny 5 stars, everyone involved will truly be proud to see this 💕

Beoordeeld met 5 van de 5 sterren

The service I received was fantastic

The service I received was fantastic. I had regular updates about my vehicle and if I was unavailable to talk, I received voice mails and text.

7 september 2026
Logo ABL1Touch

Antwoord van ABL1Touch

Thank you, Karen for the 5-star rating, everyone involved will truly be over the moon.
We are so happy that you found it be a good and easy experience with us.
Warm regards

ABL 1 Touch Group.

Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience. Reliable, friendly, and finished the work well ahead of schedule. The car feels great, and the overall service was top-notch. 5 stars!

7 september 2026
Logo ABL1Touch

Antwoord van ABL1Touch

Dear Akash
Thank you so much for the wonderful feedback! We truly appreciate you taking the time to leave a 5-star review and rating. Everyone involved when shared this will be very happy and proud. Glad to hear it was an excellent journey with us.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, very polite helpful staff, collection and return delivery very well organised, the staff at ABL should be very proud of themselves as the are excellent,

14 september 2026
Logo ABL1Touch

Antwoord van ABL1Touch

Thank you we are truly grateful for this and for beaming 5 gold stars given to everyone involved. They will be extremely happy to read this!!

Beoordeeld met 5 van de 5 sterren

Good communication regarding work to be…

Good communication regarding work to be carried out
Helpful with arranging collection and return delivery
Happy with the repairs

14 september 2026
Logo ABL1Touch

Antwoord van ABL1Touch

Hi Gill💕
Thank you so much for taking the time to share your positive feedback. We’re thrilled to hear that you had a great experience overall! Your 5 star means a lot and will encourage us to continue to provide excellent service.

Beoordeeld met 4 van de 5 sterren

Good experience and service

The overall process was straightforward, and the repair itself was completed more quickly than expected.

The main challenge was the collection and return of the vehicle. Only around 30 minutes' notice was provided before the car was collected, and even less notice was given before it was returned. This can be inconvenient if you are at work, shopping, or carrying out activities such as the school run.

In addition, although the repair was completed promptly, there was a two-day gap between the work being finished and the vehicle being returned. A shorter turnaround in returning the vehicle would have improved the overall experience.

7 september 2026
Logo ABL1Touch

Antwoord van ABL1Touch

Thank you Florin for the feedback, we appreciate this.

Beoordeeld met 5 van de 5 sterren

I would like to thank the team for a…

I would like to thank the team for a great job. They kept me regularly updated, they leant me a car and all the team were fabulous with the needs that myself and car needed. Thank you.

18 augustus 2026
Logo ABL1Touch

Antwoord van ABL1Touch

You are welcome and we thank you kindly for writing this review, it goes a long way to all involved ☺️☺️Rach.
Best wishes ❤️

Beoordeeld met 5 van de 5 sterren

Thankyou to all the staff at ABL…

Thankyou to all the staff at ABL Bilston.
Very professional service to my repair on my VW Golf.

Mr and Mrs Barker

7 september 2026
Review zonder uitnodiging
Logo ABL1Touch

Antwoord van ABL1Touch

Most welcome the Bakers and a lovely big thank you for the support!! ❤️❤️❤️

Beoordeeld met 5 van de 5 sterren

Excellent service from ABL1Touch!

Excellent service from ABL1Touch!
The team here have been incredibly helpful from the moment they got in touch. Their customer service is second to none as I had constant updates on the car repairs and timeline for completion. My car was picked up and delivered back home exactly as programmed and the quality of repairs absolutely wonderful. Thank you!

4 september 2026
Logo ABL1Touch

Antwoord van ABL1Touch

Thank you for taking the time to leave such a positive review Georgina -Claudia 💕
We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime.

Beoordeeld met 5 van de 5 sterren

My car was even cleaned inside and…

My car was even cleaned inside and outside. The driver that collected my car was very helpful and a great guy

4 september 2026
Logo ABL1Touch

Antwoord van ABL1Touch

We are happy that you are happy with quality of your vehicle and of the service given by the driver! Thank you for the review ❤️

Beoordeeld met 1 van de 5 sterren

Car was repaired and took a month

Car was repaired and took a month. Was returned dirty with scuffs inside car. Overspray on doors and scratch to door handle. Contacted them to get this rectified and no response after a week. Customer services emailed and again no reply. Actual original repair done well just a shame it wasn’t QA’d before return. Still awaiting for it to be fixed after a week

7 september 2026
Logo ABL1Touch

Antwoord van ABL1Touch

Afternoon Peter
We apologise on the confusion and of the quality of repair. We believe you are now in touch with a member of the customer service team who book your vehicle back in with a collection and an upgraded hire vehicle.
Once again our sincere apologies.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer